Albert provided the best customer support and service I've seen in years, quick replies with results. Friendly and helpful and willing to go the extra step to get a few questions answered and extreme... See more
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Trimleaf Canada is your go-to destination for all your cultivation needs. Our mission is simple: to empower growers, enthusiasts, and businesses with top-quality products and equipment from seed to harvest and beyond. We're a trusted hub a trusted hub for all your cultivation and production needs. Take us along your growth journey! We're here to support you every step of the way.
Contact info
319 W Hastings St, V6B 1H6, Vancouver, Canada
- +1 (778) 300-3154
- info@trimleaf.ca
- trimleaf.ca
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Replied to 33% of negative reviews
Typically replies within 24 hours
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Great service.
Everything went well from the ordering to my receiving the Harvest Right freezer. Trimleaf always kept me informed and sent helpful emails.
I could find what I needed and it…online shopping
I could find what I needed and it arrived as promised
My order came quickly -- no problems
I highly recommend trim leaf
I highly recommend trim leaf. This is the second freeze dryer. I have bought from trim leaf. I've always dealt with ALBERT. He's extremely helpful. He's great to talk with and explains everything very well.
Albert provided excellent education and…
Albert provided excellent education and customer service. Very happy with my first experience.
Easy fast service and delivery
Ordered on the September 20 ship five…
Ordered on the September 20 ship five days later on the 25th spent four days being transferred between warehouses in the Montreal area and now it’s sad in Calgary for two days estimated delivery 5 October. Worst logistics I’ve seen in a long time maybe change your carrier or better yet. Keep checking on the shipment for your customer and keep informing your customer of any delays. Will never buy from trim leaf again or use Canpar out of the race, Toto as a shipper. Thoroughly disgusted..
Just received my shipment today
Just received my shipment today.
Delivery was a window from 1 - 5, but the office suggested that probably not before 2:30 - 3. They arrived promptly at 1:00 and I was not there yet. With some encouragement, they waited 10 minutes. I am very grateful that they did.
The items were packaged so extremely well - there was no chance for damage.
Albert has been very helpful and prompt with follow-up.
Looking forward to spending quality time with the instructions and learning new food prep methods. I am very happy with this purchase.
Best buying experience
Easy to compare options on the site.
Great customer service.
Amazing product lines!
Great customer service!
Came well packed the delivery driver…
Came well packed the delivery driver was absolutely AMAZING. He needs a raise actually.
great service
There was a payment processing error and they contacted me right away to get it resolved so my order was shipped the next business day and I received my order in great time.
Excellent knowledge and reply’s
Excellent knowledge and reply’s very fast , I’m very impressed with there customer service, mainly Albert, he’s my man for professional product knowledge and honest advice. Cheers
Once I was told when to expect my…
Once I was told when to expect my delivery, things went well. The items were well packaged and the delivery was smooth.
As always fabulous customer service.
As always, fabulous customer service! I am very happy with my purchase.
The company and customer service were…
The company and customer service were quick to respond and very friendly
I had inadvertently put something on…
I had inadvertently put something on the order, hit paid, then realized I didn't need it. I did this on a Saturday. I immediately emailed the company with the order number and my oops, hoping it could be fixed before shipping.
Not only did I receive confirmation that the order had been fixed, but that the refund had been submitted as well. Thank you Albert. That was amazing, and totally exceeded my expectations.
They fix everything for me right away…
They fix everything for me right away and there was no hassle awesome service
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