Trimleaf Canada Reviews 

632
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 171 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the fast delivery times and transparent purchasing process, highlighting that products arrive safely, in pristine condition, and often ahead of initial schedule expectations. Consumer support teams are described as exceptionally helpful and courteous, providing quick responses, professional guidance, and reassuring communication throughout the entire ordering journey. However, some customers also noted occasional issues with complex shipping logistics, carrier performance, and delayed tracking updates during transit. A few reviewers experienced unexpected delivery delays, late evening drop-offs, or received incorrect merchandise that required frustrating return and replacement processes.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items generally arrive in great... See more

Delivery service

Customers consistently note positive experiences with delivery service, mentioning that orders arrived... See more

Customer service

Users describe positive interactions with customer service, highlighting prompt support and helpful... See more

Order

Customers had positive experiences with order, frequently highlighting transparent pricing, quick processing,... See more

Service

Clients share positive opinions on service, highlighting prompt responses, helpful support, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Albert provided the best customer support and service I've seen in years, quick replies with results. Friendly and helpful and willing to go the extra step to get a few questions answered and extreme... See more

Rated 5 out of 5 stars

Prior to purchasing my harvest right large freeze dryer, I spoke with Albert who answered all my questions and gave me some very useful information of what to expect with my freeze dryer. I had been... See more

Rated 5 out of 5 stars

Great products! The kits and bundles are very helpful to get you everything you need at a better price. The tray lids are far more helpful then I originally thought, as it really helps when pre-fre... See more

Rated 5 out of 5 stars

I had inadvertently put something on the order, hit paid, then realized I didn't need it. I did this on a Saturday. I immediately emailed the company with the order number and my oops, hoping it co... See more


Company details

  1. Hydroponics Equipment Supplier
  2. also in
  3. Equipment Supplier
  4. Farm Equipment Supplier
  5. Garden Center

Written by the company

Trimleaf Canada is your go-to destination for all your cultivation needs. Our mission is simple: to empower growers, enthusiasts, and businesses with top-quality products and equipment from seed to harvest and beyond. We're a trusted hub a trusted hub for all your cultivation and production needs. Take us along your growth journey! We're here to support you every step of the way.


Contact info

4.8

Excellent

TrustScore 5 out of 5

632 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(632)

165 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service.

Everything went well from the ordering to my receiving the Harvest Right freezer. Trimleaf always kept me informed and sent helpful emails.

September 28, 2026
Rated 5 out of 5 stars

I highly recommend trim leaf

I highly recommend trim leaf. This is the second freeze dryer. I have bought from trim leaf. I've always dealt with ALBERT. He's extremely helpful. He's great to talk with and explains everything very well.

September 28, 2026
Rated 1 out of 5 stars

Ordered on the September 20 ship five…

Ordered on the September 20 ship five days later on the 25th spent four days being transferred between warehouses in the Montreal area and now it’s sad in Calgary for two days estimated delivery 5 October. Worst logistics I’ve seen in a long time maybe change your carrier or better yet. Keep checking on the shipment for your customer and keep informing your customer of any delays. Will never buy from trim leaf again or use Canpar out of the race, Toto as a shipper. Thoroughly disgusted..

September 25, 2026
Rated 5 out of 5 stars

Just received my shipment today

Just received my shipment today.
Delivery was a window from 1 - 5, but the office suggested that probably not before 2:30 - 3. They arrived promptly at 1:00 and I was not there yet. With some encouragement, they waited 10 minutes. I am very grateful that they did.
The items were packaged so extremely well - there was no chance for damage.
Albert has been very helpful and prompt with follow-up.
Looking forward to spending quality time with the instructions and learning new food prep methods. I am very happy with this purchase.

October 2, 2026
Unprompted review
Rated 5 out of 5 stars

great service

There was a payment processing error and they contacted me right away to get it resolved so my order was shipped the next business day and I received my order in great time.

September 9, 2026
Rated 5 out of 5 stars

I had inadvertently put something on…

I had inadvertently put something on the order, hit paid, then realized I didn't need it. I did this on a Saturday. I immediately emailed the company with the order number and my oops, hoping it could be fixed before shipping.
Not only did I receive confirmation that the order had been fixed, but that the refund had been submitted as well. Thank you Albert. That was amazing, and totally exceeded my expectations.

August 29, 2026

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