Your customer service is the worst I’ve experienced for a platform I pay this much for every month. There should be 24-hour chat support — waiting until the next day is unacceptable. I like muc... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It's maybe to advanced form, I'm finding it very hard to navigate. I've paid for a whole month at $89, which seemed kinda pricey, and now foe some reason I've paid for another. I still haven't managed... See more
Company replied
Uploading content is quite easy. It would be better if there were more flexibility over editing the appearance of sales pages etc - it can be clunky and frustrating
Company replied
Teachable does a nice job on the actual selling side - checkout, payment plans, subscriptions, and the student experience all feel well thought out. My main hesitation would be the transaction fee on... See more
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Company details
Written by the company
Create professional, beautiful online courses and coaching services with Teachable. Get everything you need to take your business to the next level with tools for independent entrepreneurs looking to turn their knowledge into income and share what they know.
Teachable: Online Courses and Coaching
Written by the company
- Share what you know.™
- Create online courses and coaching services. Transform your experience and know-how into a thriving knowledge business.
Contact info
530 Fifth Avenue - Worksuite 807, 10036, New York, United States
- (877) 508-3224
- support@teachable.com
- teachable.com
3.3
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
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Awful customer service
I'd really like to start using Teachable again. UnfortunatelyI hit a glitch with deleting an old school. Chatbot said they'd refer to a human and I waited 45 minutes before giving up. So, nope.
October 14, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
It was simple and easy to use.
October 8, 2026
Reply from Teachable
Hi Jim, thank you for taking the time to share your feedback! We appreciate you choosing to use our platform!
Sunny answered quickly and made sure I…
Sunny answered quickly and made sure I understood the answers I was given. I also was advised to follow up with her if I needed more help.
October 7, 2026
Reply from Teachable
Hello Rebbecca, thank you for taking the time to share your feedback with us. We are really glad that you had a good experience and really appreciate you choosing to use our platform!
I miss OTP app authenticator ability.
October 7, 2026
Reply from Teachable
Thanks for sharing your feedback! It sounds like having the option to use an authenticator app for one-time passcodes could be a helpful way to manage account security. We appreciate you letting us know this is something you’d like to see available, and we’ll be sure to pass that feedback along to our team!
I asked four questions on what students…
I asked four questions on what students are permitted to do during a course. The answers were quick and concise. I will include them in my Q&A. Thanks so much.
September 27, 2026
Reply from Teachable
Hello Cindy, thank you for taking the time to share your feedback with us! We appreciate you choosing to use our platform.
Teachable does a nice job on the actual…
Teachable does a nice job on the actual selling side - checkout, payment plans, subscriptions, and the student experience all feel well thought out. My main hesitation would be the transaction fee on the Starter plan. Once you’re making regular sales, moving to a higher tier probably makes more sense.
September 18, 2026
Unprompted review
Reply from Teachable
Hello Bonnie, thanks so much for taking the time to share your feedback with us! We sincerely appreciate you choosing to use Teachable.
Reply from Teachable
Hello there! Thank you for taking the time to share your feedback! We really appreciate you choosing to use our platform.
DO NOT USE THIS PLATFORM
DO NOT USE THIS PLATFORM.
Legitimately THE WORST platform I have ever used. Not only is the whole design incredibly, unnecessarily convoluted and complicated, it CONSTANTLY glitches, coupons stop working for no reason, the currency changes regardless of settings, and try to get support - no chance. A simple reply takes 2 days, then when you answer, it’s another 2 days to get the next reply. God only knows how long it would take to actually complete a conversation. The fees are ridiculous. The worst designed software I’ve ever encountered. I will be transferring my course to another supplier ASAP and will never use this again, and will be ensuring none of my colleagues do either. Maybe they’ll reply here quicker than they do on their ‘help chat’.
September 10, 2026
Unprompted review
Reply from Teachable
Hi Laura, I’m sorry to hear how frustrating your experience with Teachable has been. The issues you’ve described with coupons, currency, and the overall experience, along with the delays are certainly not the experience we want for our customers.
We’d really appreciate the opportunity to look into what happened and see if there’s anything we can do to help. Unfortunately, we’re unable to identify your account from the information included in this review. If you’re willing, please reach out to us at support@teachable.com and mention this review so our team can locate your account and take a closer look.
We also appreciate you taking the time to share this feedback. I understand how frustrating it can be to wait for a response when you’re already dealing with an issue, and I’ll be sure to pass your feedback along to the team.
Very good company
Very good company. Recommended to anyone looking for an interesting/profitable 'side-hustle'.
February 16, 2026
Reply from Teachable
Hello Guy, thank you very much for taking the time to share your feedback! We appreciate you choosing to use our platform.
Projection for Teachable's extortion prices
My Experience with Teachable
I have been using Teachable for nine years, and while getting timely help with issues has always been a challenge, the platform used to have a Creator community page where creators could share information, ask questions, and help one another. That was eventually discontinued. From my perspective, this was disappointing because it also eliminated a place where creators could openly discuss concerns about the platform and its pricing.
One of my biggest concerns now is how Teachable’s pricing works as your business grows. Even if you are paying for one of their more expensive plans—$300+ per month—there can still be limits based on the number of learners you have. Once you reach certain enrollment levels, you may be charged additional fees per learner.
There are also transaction fees when students purchase courses directly through Teachable. For example, if you generate $10,000 in direct sales, a 7.5% transaction fee would mean another $750 in fees.
In other words, the more successful your business becomes, the more additional costs you can face. For a growing education business, that can become expensive very quickly.
I also know approximately ten other creators I have worked with who are now moving their courses to other learning management platforms because of these issues. Teachable seems to rely, in part, on the idea that moving an established course business to another platform will be difficult. In my experience, however, moving your courses and content to another LMS is much easier than you might think.
After nine years with the platform, I have seen significant changes, and unfortunately, I believe the platform has declined in several important areas. With increasing competition from other LMS providers, I am not sure Teachable will be able to maintain its position if it continues down this path.
If you are considering Teachable for your courses, I strongly recommend doing your research and comparing the total cost, learner limits, transaction fees, customer support, and how easily you can move your content before making a long-term commitment.
August 30, 2026
Unprompted review
Reply from Teachable
Hi Kristi, thank you for sharing your feedback, and especially for being part of the Teachable community for the past nine years. We recognize that a long-term customer has seen a lot of changes over that time, and we’re sorry to hear that your experience has left you feeling that the platform has declined in areas that matter to you.
We understand that pricing is an important consideration for any growing business, and we appreciate your perspective on how changes to plans, transaction fees, and student-related costs can affect that decision. Our plans and pricing have evolved over time, with different plans offering different features, student allowances, and transaction-fee structures, so we encourage creators to review the current plan details and choose the option that best fits their business.
We also understand your disappointment regarding the Creator Community. We know that having a space where creators can exchange ideas, ask questions, and learn from one another can be valuable. While the way we facilitate that connection has changed, supporting creator education and connection remains important to us. For example, we now offer live Weekly Platform AMAs where creators can connect with Teachable experts as well as other creators, ask questions, and get guidance on everything from using the platform to building and growing their digital product businesses. You can learn more about our Weekly Platform AMA here: https://www.teachable.com/events/scaling-with-teachable-live-product-platform-ama
While we’re sorry to hear that Teachable no longer feels like the right fit for your business, we genuinely appreciate the nine years you’ve spent with us and the candid feedback you’ve shared. Feedback like this helps us understand where we can continue to improve the experience for creators. Wishing you all the best!
Overall the product is great
Overall the product is great. I, however, would like to see more flexibility when creating a course certificate for my users since I lack some skills necessary to customize it to my liking.
August 25, 2026
Reply from Teachable
Hello Guðbjörg, thanks so much for the feedback, it is truly appreciated! I'll be happy to provide this to the appropriate team. We really appreciate you using our platform!
First of all I love teachable and I am…
First of all I love teachable and I am very happy to have a chatbot now that can give me a quick answers instead of me having to look and search through the help files.
August 22, 2026
Reply from Teachable
Hello Ilona, thank you for taking the time to share your feedback with us here at Teachable. We really appreciate you choosing to use our platform and are glad to hear that you're enjoying the support you've received.
The information was quick
The information was quick, clear and easy to understand
Thsnks.
August 16, 2026
Reply from Teachable
Hello there! Thank you for taking the time to share your feedback with us. We really appreciate you choosing to use Teachable!
All these reviews are run by BOTS.FAKE…
All these reviews are run by BOTS.FAKE REVIEWS. this company is a SCAM. charging you for students that don't use their payment system. the WORST of the WORST platform.
August 15, 2026
Unprompted review
Reply from Teachable
Hello Steven, thanks for sharing your feedback. We’re sorry to hear that you’ve had a frustrating experience with Teachable. We do want to clarify one point: Teachable does not use bots or fake reviews to influence our Trustpilot ratings. We value honest feedback from our customers, whether it’s positive or negative, and we take these reviews seriously.
I can see that you’ve previously been in touch with our Sales team regarding your concerns, and I’d be happy to take another look into this for you. I’ll follow up with you directly.
poor software, skyrocketing prices, no support
As a course creator I spent 7 years at teachable, but I don't want to put up with the intolerable conditions here anymore: poor software, skyrocketing prices, no support.
August 15, 2026
Unprompted review
Reply from Teachable
Hello Christian, thanks for sharing your feedback. We’re sorry to hear that your experience with Teachable has become frustrating, especially after seven years with us. We haven’t been able to identify a recent support conversation associated with your school, so I’d appreciate the opportunity to learn more about the issues you experienced with the software, pricing, and support. I’ll be reaching out to you directly so we can take a closer look at your experience and see how we can help. We value the time you’ve spent with Teachable and appreciate you sharing your feedback.
Reply from Teachable
Hello Juan, thank you for taking the time to share your feedback with us!
Dear Course Support Team,
Dear Course Support Team,
I am writing to apply for a full refund of the automatic renewal charge deducted today via my credit card.
I originally planned to cancel this subscription before expiration but forgot the operation accidentally. After this renewal deduction, I have not logged into the course platform, watched any lesson videos or used any course services at all. I have already turned off auto-renewal completely now.
Credit card last 4 digits: 5489
Billing date (August 7)
Cancellation date (August )
School URL:speak English with Vanessa
Please approve the full refund and return the payment to my original credit card account within 3-5 working days.
Waiting for your formal reply and refund confirmation.
Best regards
August 7, 2026
Reply from Teachable
Hello Shelly, thanks so much for taking the time to provide your feedback! I see that you're interested in receiving a refund for a product purchased from a school hosted by Teachable, and I'll be happy to reach out to you directly to help advise on next steps!
That said, I noticed that your review includes some personal information, including payment-related information. For your privacy and security, we’d recommend editing your Trustpilot review to remove that information. We’re not able to remove or edit the review on your behalf, but you should be able to make the changes directly through your Trustpilot account.
I'll be in touch shortly! Thanks again!
Reply from Teachable
Hello Judith, thanks so much for taking the time to share your feedback with us! We really appreciate you choosing to use our platform!
Customer service very helpful via first…
Customer service very helpful via first Ai chat and then agent via email.
Thank you.
July 31, 2026
Reply from Teachable
Hello Wendy, thank you for taking the time to share your feedback! We are glad to hear that you enjoyed your support expereince and we truly appreciate you choosing to use our platform.
Express Yourself with Teachable
I began using Teachable several years ago. I slacked off during Covid; I regret not going full steam then. Now I'm back into Teachable. It's like an old, powerful friend. I will make Teachable courses out of every live course I have ever presented. I've tried other platforms. Not one holds a candle to the power...and support...of Teachable.
July 25, 2026
Reply from Teachable
Hello Mike, and welcome back! We really appreciate you taking the time to share your feedback with us and for choosing to use our platform. We can't wait to see all the courses you create, and we're cheering you on as you continue growing your business!
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