shipcanada.ca Reviews 

Good service. Fast delivery. Professional. Excellent pricing.
I will use again.

I had such a good experience having a bakery equipment shipped from ON to AB, super easy getting a quote, they got back to me the next day with one.

I struggled with finalizing pick up times as well as the website itself. Anastasiia was endlessly patient, helpful, and kind.

Very responsive, was accommodating to my needs. All around a good experience.

On time, competitive price and great service.

Highly recommend.

on time as quoted.
Paperwork was done quickly and correctly. Shipping was seamless.

Christine was quick with Her responses and patient and thorough. As I had several questions and concerns about this order. I would recommend ship Canada thank you
The order arrived ahead of schedule which is always a pleasant surprise for both the shipper and receiver.

Brandon was a good communicator and when the original truck had a mechanical issue he was able to quickly find another carrier to transport our order.

Konstantine's response times were timely with very little delay in responses. Response times are critical if customer service is a priority and Konstantine did a great job while offering legitimate information without offering frivolous information.

so good! fair price, timely pickup and smooth delivery

The shipment was done efficiently with helpful and friendly people from pickup to delivery.
The customer service representative was a pleasure to work with.

It was a great experience. He’s amazing and helpful.

Shipping was very easy to arrange and change as needed.

good communication, reasonable pricing.

Quick, straight forward and easy. Just the way it should be.
Thanks

I had a very frustrating experience with Ship Canada. We reached out to ship a large box—something that is routinely handled by other logistics companies without issue. Initially, they sent a quote fairly quickly, but from that point on, everything went downhill.

The communication became increasingly difficult, and dealing with their office was extremely frustrating. The logistics coordinator in particular was rude and completely unhelpful. Rather than working with us to find a solution, they showed no interest in accommodating the shipment.

The box in question granted was about 180 lbs—something we regularly ship and receive with other carriers. Despite this, they insisted it wasn’t shippable and ultimately told us to go elsewhere. After wasting three days going back and forth, we were left with no solution and a lot of lost time.

If ship canada was looking at ways to improve, my feedback would be,
Customer service training for your logistics coorindators
Look at adding value, being rude and unhelpful to a customer ensures they never come back a second time, even if you were not able to ship the item, perhaps you could make recommendations for them to how they could - you are a shipping coordinator therefore people look to you as an expert in your industry, you didnt convey that in this situation at all, a customer will always come back if you were unable to provide a service but offered killer customer service, this experience ensured that I will never return.

For customers looking for large freight options in Canada I would strongly recommend looking at other companies like Fastfrate, ACE Couriers, or DelGate Logistics instead of wasting your time and money with Ship Canada.

Quick reply, good support