RRR.LT | Ovoko Reviews 

64,061
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 1,428 reviews, reviewers had a great experience with this company. Customers frequently mention that the delivery service is extremely fast and reliable, and that their packages arrive securely packed and well protected. People also genuinely appreciate the smooth online ordering process, the clear product information provided on the platform, and the remarkably wide selection of available car parts. Some reviewers were not happy with their purchases, noting that they occasionally received damaged items, defective components, or completely incorrect parts. Others experienced frustrating shipping delays, unhelpful customer service responses, or encountered various difficulties when trying to resolve problems regarding their specific orders.

What people talk about most

Product

Clients share ambiguous opinions on product experiences, as some reviewers express great satisfaction, noting... See more

Delivery service

People report positive experiences with delivery service, frequently praising exceptionally fast shipping and... See more

Quality

Customers consistently note ambiguous experiences with quality, expressing satisfaction as reviewers... See more

Order

Reviewers highlight ambiguous aspects of order experiences, noting that while many consumers found the... See more

Service

Customers had positive experiences with service, frequently highlighting fast shipping and reliable sellers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This was my first experience with this company. Everything went smooth, one star off for some confusion with the status of the shipment: it was first said I'll be notified when the merchandise will be... See more

Rated 5 out of 5 stars

Very nice experience for buying used parts. Everything works well. Maybe better invoice/part tracking would make it even better, but it's fine.

Rated 5 out of 5 stars

Very fast shipping. Great parts availability and fast returns and refunds. Shipping costs could be a bit more reasonable. Very much recomend and will do business again without second thoughts.

Rated 5 out of 5 stars

I ordered a spare wiper motor for my tesla during our vacation trip more than 1000 km from home. I found a seller in the same country who had a motor in stock since tesla could not support my fast eno... See more


Company details

  1. Used Auto Parts Store
  2. also in
  3. Auto Parts Market
  4. Software Company

Written by the company

Reusing is the future, and Ovoko is steering the way. Our mission is to create a sustainable, circular economy for used car parts, making them easily accessible and affordable for buyers while reducing environmental impact. With cutting-edge software, marketplaces, shipping, and analytics solutions, we connect quality used parts with satisfied customers across Europe. Our journey began as a humble spreadsheet in a Lithuanian town in 2016. Since then, Ovoko has transformed into a thriving platform, uniting millions of used car parts with happy buyers. Explore our marketplaces: rrr.lt, ovoko.pl, ovoko.it, ovoko.fr, and ovoko.fi


Contact info

4.2

Great

TrustScore 4 out of 5

64K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.2

All reviews

(64,061)

2,224 reviews in the last 12 months

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Rated 1 out of 5 stars

Disastrous dispute resolution system

An absolutely disastrous dispute resolution system.
They have been handling the dispute for over 30 business days now, and it still hasn't been resolved—even though all the photos and evidence of the damage were submitted.
ADVICE: If you plan to buy something of significant value, find the item you need, look up the seller's contact details, and go there in person; otherwise, if a dispute arises, I think you will deeply regret it.

September 2, 2026
Unprompted review
Rated 1 out of 5 stars

WARNING FOR SCAM !!!

WARNING FOR SCAM !!!! DO NOT CONTACT THIS COMPANY !!!

They send the wrong thing and it was also delayed more than two weeks.

When I pointed out that it was the wrong thing that I received, they just said that it was too late to return the shipment.

As you can see there is no phone number or any way to contact these criminals.

THEY TAKE YOU MONEY AND WILL NOT SEND THE THING THAT YOU ORDER: WARNING !!!

October 9, 2026
Unprompted review
Rated 4 out of 5 stars

Refund was ok 👍 that is way i think is…

Refund was ok 👍 that is way i think is 4 stars yes it has problems with seeing one part receiving different and damage connectors wich in my case was not important if the part was OK for my car and I think buyer must now that he must film from receive the part pictures videos and don't live eny details but this is not well explained that is way is not 5 stars ...

September 17, 2026
Rated 4 out of 5 stars

Kopumā viss bija ok

Kopumā viss bija ok, pēc vairākiem detaļu sūtīšanas mēģinājumiem, arī naudu atgrieza par nederīgu preci. Overall, everything was fine; after several attempts to ship the parts, I also received a refund for the unsuitable item.

September 18, 2026

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