Roman.co.uk Reviews 

266,384
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 100,687 reviews, reviewers overwhelmingly had a great experience with this company, frequently mentioning the wonderful selection of garments available. Customers frequently praise the exceptional quality of the clothing, noting that items look just as pictured and fit wonderfully. Consumers also appreciate the prompt and reliable delivery service, mentioning that orders consistently arrive safely on time and are always well packaged. However, some reviewers were not happy with inconsistent sizing, reporting that specific garments felt significantly larger or smaller than expected. A few other people also felt that certain fabrics crease easily or noted frustrations regarding return costs and unexpected fees.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality, excellent... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent materials, true sizing,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that parcels arrive... See more

Order

Users describe positive interactions with order, highlighting that online purchasing is very easy and... See more

Return policy

Reviewers mention mixed feedback about return policy experiences. Many consumers highlight that the procedure... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought many items of clothing over many years, returning to Roman Originals for the quality, price and fit of the clothes. I've recently bought two beautiful evening dresses, one black flock,... See more

Rated 5 out of 5 stars

I love Romans petite range, because most things that I order fit me perfectly being only 4'11. The quality is usually very good and the price range is affordable 👌 If you're looking for style that do... See more

Rated 4 out of 5 stars

Always pleased with the quality of the clothing. However on this occasion the styles did not suit. Awaiting some refunds for 2 parcel returns. However, on my last order, I paid extra for the next day... See more

Rated 5 out of 5 stars

Delivery was prompt and was kept updated re Delivery time. Sadly though I have this dress already in a different colour which I love sadly this colour I ordered did not suit me so I returned. Retur... See more


Company details

  1. Women's Clothing Store
  2. also in
  3. Plus Size Clothing Store

About Roman.co.uk

Written by the company

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About ROMAN.co.uk

Free delivery from Roman Originals on affordable women's clothing and designer ladies fashion such as: wedding clothing, ladies trousers, skirts, dresses, blouses, knitwear, coats & jackets to suit any occasion. From evening wear to day wear, casual to formal we have a style and size to suit you!



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

266K reviews

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4.5

All reviews

(266,384)

97,465 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always buy from Roman.

Always buy from Roman.
Beautiful cosy jumper, lovely on, good quality at a sensible price. Rapid delivery and easy online ordering.

September 30, 2026
Rated 4 out of 5 stars

High Neck Pleated Dress

High Neck Pleated Dress
arrived quickly, however the dress was returned, the pleats in the bottom half were not satisfactory I imagine in a couple of washed would have disappeared altogether, Material okay and style very nice . Just not satisfactory for me Sorry

September 30, 2026
Rated 5 out of 5 stars

Your material are unique and nice

Your material are unique and nice
The order comes on time
But two of my orders was wrong sizei chose size 18 which normally fits me very well but the two looks like 16 even though the labels are 18
I did returned them and I have received my money back and am happy about your service

September 30, 2026
Rated 3 out of 5 stars

I don’t know what’s happened to your…

I don’t know what’s happened to your clothes but they are not as good as they used to be, I’m being honest I have kept one thing out of 6 orders, the first order I’m sure you sent me the wrong order as the jeans was massive , another was not the colour I ordered , well it looked nothing like that what was show, and that is another problem, the clothes received are not like what is shown. I have been very disappointed with my deliveries, and had to return all but one so have given up now.

October 7, 2026
Rated 5 out of 5 stars

I liked the dress so much I now have…

I liked the dress so much I now have three! They looked just as they were shown online, and pleasantly surprised at the weight and quality of the material.
Ordering was easy and delivery on time.
Recommended.

September 30, 2026
Rated 5 out of 5 stars

Good quality

Arrived quickly and the dress is just perfect Very good quality and true to size Just lovely on and great for the colder weather

September 30, 2026

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