Parts Pioneer Reviews 

472
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 433 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are of exceptional quality, fitting their vehicles perfectly while maintaining truly unbeatable prices across the entire catalog. Shoppers also deeply appreciate the very prompt delivery services and the proactive customer support team reaching out to confirm order details before dispatch. However, some reviewers were not happy with occasional fitment problems, noting instances where incorrect items or components were shipped. A few other people also felt that unexpected shipping delays and strict return fee policies caused considerable frustration during their overall purchasing buying process.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the items are well-packaged,... See more

Delivery service

People report positive experiences with delivery service noting that items are consistently shipped super... See more

Price

Clients share positive opinions on price, consistently describing costs as very reasonable, highly... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products are well-made,... See more

Order

Customers had ambiguous experiences with order processes, as many reviewers praised the simple online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve dealt with Ash and his associate Alex, both we’re fantastic. Plus the fact that prices were the best I’ve had the pleasure of discovering. I will be dealing with PARTS PIONEER a in the future. I... See more

Rated 5 out of 5 stars

Used the chat box very prompt and professional. I have a rare car so finding parts is always a challenge, didn't find that part, but they did everything they could to find that part with suggestions... See more

Rated 5 out of 5 stars

The parts appear to be direct fit for my vehicle! I'm currently recovering from surgery and not able to even take the parts to my mechanic to have them replaced on my car!!! The delivery was super fas... See more

Rated 5 out of 5 stars

Right out of the gate I received a call to confirm the part that I was ordering was the part that I, in fact, needed as there were two models available for my vehicle, impressive. Items were shipp... See more


Company details

  1. Auto Parts Store
  2. also in
  3. Auto Parts Market
  4. Car Accessories Store
  5. Truck Parts Supplier

Written by the company

Parts Pioneer is a Canadian online automotive parts store specializing in high-quality replacement auto parts, truck parts, and automotive accessories for customers across Canada. We offer a broad selection of vehicle components at competitive prices, with a focus on making it easier to find the right parts for your car, SUV, pickup truck, or other vehicle. Our main product categories include brake parts, such as brake pads, brake rotors, brake calipers, brake drums, brake shoes, and related braking components. We also carry a wide range of suspension and steering parts, including shocks, struts, complete strut and coil spring assemblies, control arms, stabilizer links and stabilizer link kits, tie rods, and other suspension components. Parts Pioneer also offers wheel bearing and hub assemblies, CV axles and CV axle assemblies, A/C compressors and air conditioning components, as well as a growing selection of electrical and ignition parts. For vehicle lighting and tune-up needs, customers can shop for headlights, tail lights, spark plugs, ignition coils, and many other replacement automotive parts and accessories. Whether you are repairing worn brakes, replacing suspension components, fixing a wheel bearing, servicing your vehicle’s air conditioning system, replacing a CV axle, restoring damaged lighting, or completing routine maintenance, Parts Pioneer aims to provide a convenient and reliable place to shop for automotive parts online. We understand that ordering auto parts online requires confidence that the part will fit your vehicle. That is why we focus on providing clear product information, vehicle compatibility details, responsive customer support, reliable order processing, and a straightforward online shopping experience. Our selection continues to grow and includes parts for many popular vehicle makes and models. We serve individual vehicle owners, automotive enthusiasts, technicians, repair shops, and other customers looking for dependable replacement parts at competitive prices. As a Canadian automotive parts retailer, we are committed to serving customers across Canada with a growing selection of brake parts, suspension parts, steering components, wheel bearings and hub assemblies, CV axles, A/C compressors, headlights, tail lights, spark plugs, ignition coils, and much more. Customer feedback is an important part of how we improve. Reviews help us evaluate our product information, website experience, shipping, communication, and customer service so we can continue delivering a better experience for every customer. Whether you're searching for auto parts in Canada, brake parts, suspension parts, steering parts, wheel hub assemblies, CV axles, automotive lighting, ignition parts, or replacement car and truck parts online, Parts Pioneer is here to help. Shop online at PartsPioneer.ca for automotive parts and accessories delivered across Canada.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

472 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(472)

461 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The correct parts I ordered came on…

The correct parts I ordered came on time. Didn’t have all the parts I needed but that’s ok I’m just happy they had the ones I ordered everything is correct and there was no issues and they arrived when they were supposed to!

October 10, 2026
Rated 5 out of 5 stars

The parts I thought would fit

The parts I thought would fit, was told by me that it would not fit my dodge truck because it was a TRX model but told me the part # that would fit. I ordered the part kit for my truck. The parts look really good and are wrapped very professionally. Thank you for your expertise.

October 6, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look