FloLogic Reviews 

We had the flow logic installed with 20 sensors throughout our home. The installer had told us that the sensor used our Internet, but he was incorrect as it used your proprietary Internet. Unfortunately, the sensors have very weak signals and I get at least four messages a day that they are reporting or not reporting. We did put in an extender and that did not help. It is quite annoying.

The availability of the people in North Carolina to help us set up the connection to my cell phone, and get my certificate for the sake of my insurance company. I did have a plumber to help.

Product works perfectly

Great product. Very reliable. App is esy to use

The product arrived as promised. Our plumber installed it with the help of the call center.

Our PROBLEM is that the Flologic keeps shutting off the water even when no one is home and when little or no water is flowing. Housekeeper keeps finding no water and has to call me to turn on. This is not working for us.

What do we do??

Curt Selquist 732 239-7364c

floLogic seems like a good tool and I am satisfied with the product, app and company, but its functionality falls short of the Moen Flo.

The signal between the gateway and the connect module continuosly and regualry drops off shutting down the app access to the system. The Pinpoint sensors do not connect to the gateway unless they are on the same floor of the house and fairly close. I will need to buy at least 2 and maybe 3 range extenders. Frustrating experience!!

I love the device, we purchased an earlier model that lasted many years. The new model is much easier to use, it has internet access and a simple and straightforward app.

I have no complaints.
Everytime I call someone answers and always is helpful.
One of the better tech supports.
I setup every house we build and they have always helped when I have had any issues.

Great product. And super customer tech assistance.

The FloLogic system has been very reliable for over 10 years. It is great to be able to control remotely for things like when i need to turn the water on for the spa service company to fill the spa or when guests are arriving and we are not there.
I recently developed a WiFi connection issue. I spoke with Brendan of their inside sales and support group and he got things up and working again in less than 10 minutes.
I would highly recommend this system and this company.

I’ve had Flologic for 9 years in my primary home and my secondary for 3 years, WiFi one one but not the other. The new Connect module we easy to install and works great

Good product and their technical support was very good.

The FloLogic shutoff valve is a serious, heavy duty industrial quality product. One reason we chose it was the ultrasonic sensor versus the mechanical paddle wheel that most other shutoff valves use. Our water has high minerals which we felt would have caused a paddle-type shutoff to fail. The app has many useful, fully programmable features. The financial strength of the parent company, Bradford White Corporation was another reason we chose the FloLogic product. Too many other companies in this arena have come and gone leaving buyers with an unsupported product. The old adage of you get what you pay for applies.

Ease of use and knowing we are protected from major water damage when we are away

Easy to use app. The product functions flawlessly. Good peace of mind.

Great product and amazing customer support!!! I've had my FloLogic installed now for almost a year. It has worked perfectly. There is nothing better than the peace of mind this product gives you with an older home and, we travel often. Recently I had to call their customer support line for some help with internet connectivity on my side. I spoke with Brendan who was amazing. This is what customer service should be!!!! Thank you so much!!!!!

Knowledgeable Trainers on the products

Steve Deffner, put together a full plan for my team!

I had a technical issue and Joey was amazing. He knew right away what the problem was and helped me navigate the app to resolve issue. Had other questions that he answered. Very patient, helpful and knowledgeable. That is what I call customer service