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Rated 2 out of 5 stars

i had ordered a few things from them without fail nothing too pricy in the 100-200$ range shipping was alway expensive but its ok. the last time i ordered from them tho was a 700$ preorder for a... See more

Rated 1 out of 5 stars

I ordered a resin statue and they waited it out said it was cancelled and it was a back and forth said they would refund me fully but never did and now since its been past a certain amount of days the... See more

Rated 5 out of 5 stars

I ordered favorgk first time when I bought the official jimei palace sett statue and it arrived safely and had no issue what so ever. I did even order three chocobo studio yakuza statue and sukuna sta... See more

Rated 1 out of 5 stars

I pre-ordered a figure in January 2022 with an estimated shipment date in Q3 2022, but that proved to be far from true. More than two years later, I am still waiting for the figure or even just a new... See more

2.2

Poor

TrustScore 2 out of 5

35 reviews

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2.2

All reviews

(35)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

my statue "fell off the truck" on the way to their Wearhouse

i had ordered a few things from them without fail nothing too pricy in the 100-200$ range shipping was alway expensive but its ok. the last time i ordered from them tho was a 700$ preorder for a year wait, since i didnt have any bad experiences with them i felt it was ok too trust. when it came time to receive the statue nothing, so i contacted the customer serves and they got back to me a few days later saying that basically the statue fell off the truck -_-
they offered me a credit for a new order not to be used for shipping or to pay for anything that im already have on order, or a paypal refund (i had to pay the paypal fee) i took the refund and never ordered from them again.
i went on ebay to see if i can still get it, but its was going for 1200$+shipping which makes me feel like that +500$ on the secondhand market had something to do with the missing truck

December 29, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a resin statue and they…

I ordered a resin statue and they waited it out said it was cancelled and it was a back and forth said they would refund me fully but never did and now since its been past a certain amount of days they get the money and I get nothing don't trust this scam site. If you like throwing your money away go ahead.

November 16, 2025
Unprompted review
Rated 1 out of 5 stars

Preordered a figure December 2023 that…

Preordered a figure December 2023 that was supposed to be released in summer 2024 but low and behold it’s Aug 2025 and I have nothing to show for it. My friend orders from here all the time and she gets her stuff but I’m left here with nothing. No updates NOTHING! Just lost money.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

good service and arrived safely

I ordered favorgk first time when I bought the official jimei palace sett statue and it arrived safely and had no issue what so ever. I did even order three chocobo studio yakuza statue and sukuna statue from ghost studio even though the preorder had delay but it was worth wait. I am currently waiting on alucard statue from creation studio. Although the down fall of favorgk is that they no longer put unlicensed statue sadly but other then that the customer service was very responseful and helped me.

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

I placed an order for an item that cost…

I placed an order for an item that cost around 2k last year, finally arrived this week, FavorGK is not a scam company like ResinGK or Animegami,which I have been burned by, but from FavorGK i've bought muliple items, (mainly Persona statues) from them, yes shipping can be slow, sometimes too slow, but it does arrive. There is a terrible problem of late to do with the Chinease factories and everybody is hurting, so be patient, they will come through.

November 7, 2024
Unprompted review
Rated 1 out of 5 stars

Release dates are not to be trusted, no money back

I preordered a statue which had a release date in March 2025. The problem is when the figure released at the beginning of september, leaving me no time to actually save enough money to pay for her and the exorbitant shipping cost of 304 USD for standard international shipping to Germany. I explained to them that I preordered because of the late release date and that I can't pay sooner than december when I get my end year paycheck bonus. Since they don't want to wait, I lost my deposit money. 233,99$ down the drain. It is not my fault that the figure released more than half a year sooner than advertised!!!

October 11, 2024
Unprompted review
Rated 1 out of 5 stars

ZERO STARS

Zero stars is what they deserve actually. Spent 270$ on 2 sets of figures. Both arrived broken AND with missing parts. When i raised an inquire with customer support they offered me $7(!!) as reimbursement, they also suggested i use superglue to fix the broken figures myself or if i want something more professional they told me to look for a local craftsman and pay even more money so they can fix the figures for me.

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

Got my statue which was sold out everywhere

I had my order forgotten and cancelled by another seller and my statue was sold out everywhere. Most shops I asked told me it was sold out even though it was listed as ready stock. Was really worried when I I bought the last remaining item from FavorGK (the reviews here honestly weren't helping, though reddit reviews made me feel more at ease) but after emailing support and asking a few times, I took the chance and bought it. Shipping was around 240usd for two huge and heavy boxes, which is actually not as bad as I thought (I've mailed out bulky items myself and the pricing is average).
It arrived today real quick, and I'm honestly in shock that I seriously got my item when it was sold out everywhere. The packing was good, some small parts did chip off but it was due to the acrylic quality (I chipped off some when assembling so wouldn't blame the shipping). It was easy to glue back without it being obvious.
Just wanted to give a good review here, so anyone who's worried by the older bad reviews and has an eye on something will feel at ease enough to get it.

September 6, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

I pre-ordered a Meowth statue on June 2023 for my boyfriends birthday, the website stated that it would be ready to ship out in Q4 - December 2023. I thought okay cool it would just be a really late birthday gift. I'd send numerous emails asking for any updates but they would always give me the runaround never once did they let me know of any delay. Finally they contacted me literally this week (over a year later) to let me know that it was ready to ship and to my surprise the shipping fee was insane. I had to cancel the order because my boyfriend lost interest, I would never pre-order from this company again.

August 25, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM possible. Order an "In STOCK" but getting another and "forced" to keep it because of the hefty delivery fee and long wait.

Ordered an (In STOCK) item from their site but received an otherwise. Brought this up to their slow-to-reply(every reply takes 3-4 days) and "nothing can be done" after-sale support. Very poor service recovery attempt and they just do not care and nothing they can do if item was delivered wrongly.
Be prepared to feel scammed by ordering something, a limited edition most probably, and longing for it, but getting something else you didn't order and be "forced" to keep it because of the above reasons.

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered "Rebecca with LED

Ordered "Rebecca with LED - Cyberpunk: Edgerunners Resin Statue - Weare A Design Studio" quite late when no one else had it in stock anymore, at it's base price from FavorGK. The figure had released already at this point and they immediately processed the order.

I was prepared to wait for a long time as I knew their shipping often might take a good while. Shipping cost 75bucks, which is around the standard from all GK sites shipping from China to Finland.

The package was registered very early, but was not visible on the german tracking site they offered for a looong time. I waited for 1.5 months and nothing seemed to be progressing on the tracking, so I decided to ask them what was up.
I got a timely response telling me that it will only be visible once the german shipping firm has got the package and that they said I shouldn't worry and just wait patiently.

So, I did :)

8 days ago, the site finally showed the package in Germany, then 2 days later from that it was in Finland in another city and it was delivered today. (Yesterday was a holiday, so from when it appeared in tracking, it arrived on the 5th business day.

I ordered the figure 110 days ago.
I think there are some heavy delays along the way and to my understanding, there have even been some increase in attacked cargo at the red sea and suez canal and there was (still is?) some conflict going there, making cargo having to make long detours, so I do not fault FavorGK for this.

Though what was a very welcome and nice surprise, that since they shipped to a german shipping firm first, the package was delivered right to my doorstep. (Usually packages from outside EU get stuck in Finnish customs and then gotta decide on a pick up point)

The figure was slightly damaged so that the background light-up base had broken off from the top, but luckily it was a very clean break and was very easy to superglue to look good as new.

I do think it was very worth it to buy from them.

Just be sure you know about the long shipping process. I've read many bad experiences from people who started to request a refund when no doubt their figure was stuck somewhere in the suez canal or so. Which no doubt would be a terrible situation to solve amicably... Such a wait might be a deal breaker for some, so if you think it is for you, then take that into consideration and possibly look elsewhere.

Despite the troubles, I'll rate this 5 stars, as I don't think FavorGK could have affected the outcome in terms of slow cargo ships or the material having broken from some shock to the package. (No idea how it had happened, as the whole thing was very well packaged to styrofoam and the box itself was intact..). Communication, price and shipping cost were all good in my honest opinion.

May 2, 2024
Unprompted review
Rated 1 out of 5 stars

If your package ever gets misdelivered...

If you actually get your statue from this site and never have to contact customer service then you would probably rate this 5 stars. If you're unlucky like I am and paid over 700+ for a statue and had it delivered to the wrong address then you're out of luck. I contacted favorgk 2 days after I checked the tracking and saw that it had been delivered and the next day they responded. We have been going back and forth for months them telling me to contact FedEx and FedEx telling me to contact the seller. I couldn't get a confirmation of misdelivered package from FedEx and favorgk wouldn't put in a claim so I got screwed over. It's been so stressful trying to get my money back. I've even emailed them pictures of my door and showed that it doesn't match the image FedEx took as well as my claim going through as misdelivered but I wasn't the shipper so I couldn't claim it I would need a shippers waiver. I've filed a claim with PayPal but I'm not sure I can even get my money back. Wish I could go back in time and stop myself from giving these greedy people my money

December 1, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost. DO NOT BUY. SCAM

I pre-ordered a figure in January 2022 with an estimated shipment date in Q3 2022, but that proved to be far from true. More than two years later, I am still waiting for the figure or even just a new release date. They claim that the studio is still planning the figure's release, but it has been severely delayed due to 'issues on their end.' I am considering my money as lost, especially after discovering that once a figure is ready, they ask for an extremely high shipping price. Sorry, but I won't be scammed any longer.

February 5, 2024
Unprompted review
Rated 1 out of 5 stars

The WORST Customer Experience I've Ever Had

So, back in the Summer of 2022, I placed an order for a Gengar evolution line Statue as a gift for my friend. This model was gorgeous, and was listed for about $80.00 so I was like "This looks great, my friend will love this".

So I place the order and get an ETA of Nov/Dec. Perfect, either will be here for their Birthday, or it'll be here for Christmas, easy. December comes, and I get no news on the item, just the confirmation email from the Summer. Strange, so I email them to find out whats up. January rolls around, they get back to me. ETA has been moved to Q1 of 2023, so by the end of March.
Ok, slight set back but it happens so I'll wait.

APRIL 2023: Nothing from the company, so I email them again about ETA. They get back saying ETA is Q1 of 2023. I email back saying "excuse me, but it's past Q1 of 2023, what om Earth are you talking about? They email again, sorry, new ETA is end of Q2 now. Alright, now I'm annoyed, but WHATEVER

JUNE-AUGUST 2023: I email AGAIN, as this company does not give any updates it seems. They say the ETA is undeterminable right now do to the manufacturer. I go "Excuse me, what do you mean? You guys have been giving me useless ETAs for the last year (only after I had to email to get the info in the first place) and you are now only telling me you have NO IDEA???" So at this point I'm fed up going back and forth with them over and over and them never reaching out. I ask for a refund after dealing with all this for so long, and I would rather not deal with this anymore. OOPS, sorry but we don't DO refunds, but since the ETA has been so long we can do store credit. Except I don't want store credit, just to get ANOTHER thing that stays on a never ending ETA nightmare so I go screw it at this point, we'll wait it out.

TODAY, JANUARY 2024: THE ITEM IS READY TO SHIP, HUZZAH!
Except PLOT TWIST, the item now costs an additional $150 USD and a shipping cost of ANOTHER $150 USD. I go "WHAT THE ACTUAL FLAPJACK HOOTERY IS THIS" Nowhere in the entire history of this order was it said to have costed THAT MUCH MONEY bc if it truly costed $230 USD just for the item I would not have placed the order, but ANOTHER $150 to SHIP IT ARE YOU MAD??? I email them back this, and they just say "Well the info for the item was there, you didn't read it and we took down the info after your inital purchase" AGAIN, I WOULD NOT HAVE PURCHASED IF I HAD SEEN A PRICE LIKE THAT, WHAT DO YOU MEAN???

So I have canceled the order, they have taken my deposit, and I have nothing to show for it other then this story.

NEVER USE FAVORGK! This is a 0 Star review holy hell what a mess

January 11, 2024
Unprompted review
Rated 1 out of 5 stars

I was scammed out of $676

I was scammed out of $676 for a Tifa Lockhart statue. They responded to my emails at first advising me the statue was in stock. I paid the $676. Later I saw two invoices which one had paid and the other waiting for payment. I sent an email inquiring about the invoices. I heard nothing from that email. I only received one about shipping. Something seemed off so I canceled. An automatic response came that I would hear from them soon regarding a refund. I heard nothing! I sent numerous messages and they ignored me. I went on Instagram to contact them because on their website it specified to do so if necessary. I told them my experience and was blocked! I left reviews on Facebook explaining my experience and nothing! I know many believe they’re legitimate. If you have problems or cancel then it’s a game changer. Go some place else! These people aren’t worth it. I have to go to the attorney general and my credit card company regarding my refund. I’m just allowing more time so they can’t make excuses. Three days and that’s it. Two already passed. All they have to do is give me my money and they’re too trifling to respond to an email.

Update 9/24
They just emailed me saying my order was ready to be shipped as soon as I paid the shipping. I emailed them back to ignore the other emails and just send it to save time and confusion. I paid $98. We’ll see what happens. I might amend the review.

Update 10/7
No statue! They advised me it was shipped. On the UPS website, UPS never received the item. I contacted them and they said, “The item was shipped and will show once it gets to my country.” UPS isn’t that slow! I emailed them again yesterday showing them on the UPS site nothing has changed. I heard nothing else. STAY AWAY FROM THIS BUSINESS! In matter of fact, I ordered three statues from two other places and received them with no problem! Just this one!

September 20, 2023
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Pre ordered 2 things from favorgk, pay they shipping/ rest of cost invoices no problem.
All of a sudden I get one of the 2 things to my house one day on the 14th. Box is beat up pretty badly, thankfully the merchandise was ok.
The packaging had very little padding to protect the product, 2 small sheets of bubble wrap that only covered two sides of the box leaving the other 4 directly against the shipping box.
I emailed them to tell them the box was damaged. They emailed me back saying we have no control over shippers which I understand but when I emailed back asking again for the status of the other order and that their packaging for their products was extremely poor, they emailed me back with the tracking for my other package & completely ignored or had no rebuttal to their poor packaging.
- So between getting no shipping notifications for either of the products until I had to reach out to get one of the two and their poor handling of even holding any accountability for the damage product, it's a site I can say I'm not going to return to anytime soon.

September 14, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM FAVORGK!!

DO NOT BUY FROM FAVORGK!!! I can't stress this enough if anything goes wrong with your order the company will not give you a full refund. Their quality is bad, the company is suspicious. The owner hides their information and the return address is not disclosed but comes from China. The store is a front for the manufacturer in China. The customer service is a joke, they are slow to help you and cannot do anything to help you, ultimately it has to be the manufacturer. I bought a figure from them that arrived broken. It had lights that were damaged and a battery compartment that broke off the figure. I asked for a replacement and they told me to fix it myself with the help of youtube videos. I told them I can't repair broken electronic pieces and they offered to give me $20 for my troubles. $20 of the $362 I spent on that crappy figure! Which is not worth the money by the way, because the statue looked used. The paint was chipped, scuffed and it looked like it was painted in a hurry (completely different from what was displayed on their website).
So after I asked for my money back they ghosted me and refused to answer my emails. I had to contact PayPal about a refund and suddenly they were super attentive to my issue. They offered a "full" refund which wasn't a full refund because they kept my deposit, if I could return the item. It had to be in their original packaging which at the cheapest courier was going to cost me $360 to return to China! Thats how I found out their return address is to China which is something they don't disclose with you. Something that isn't posted in their return policy....the large cost for return shipping! The courier let me know a lot of companies like this are scams that run business through China and produce poor/broken quality items knowing the buyer can't afford to ship them back.
PLEASE PLEASE AS A WARNING DO NOT BUY FROM FAVORGK! Go anywhere else. This store is a scam. Don't give them your money because if something goes wrong they are going to do everything they can to keep your money.

I honestly wish I could give 0 stars.

May 20, 2023
Unprompted review

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