Earth Rated Reviews 

9
•
TrustScore 4 out of 5

3.9

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Company details

  1. Pet Store
  2. also in
  3. Pet Groomer
  4. Pet Supply Store
  5. Waste Management Service

Written by the company

Our mission is to make everyday moments for people and their dogs simpler and better. What makes us Earth Rated? Living and breathing these five things is how we put our mission into action. Be thoughtful: We act with purpose to create products that exceed dog owner's expectations. Make life easier: We create products that are thoughtfully-unexpected, to make life easier for people and better for their pups. Dare to care: We're here to create a lasting impact. We're leaders of change inviting others to join us. Celebrate everything: We are open to, curious and enthusiastic about new opportunities and challenges. Lead with integrity: We value the trust people place in us and we're committed to proving them right. From an idea to 4.5 million worldwide Founded in 2009, Earth Rated started as a company set on making cleaning up after your dog less of a chore. Today, Earth Rated bags are used by over 4.5 million people daily and can be found in over 20,000 stores in 40+ countries.


Contact info

3.9

Great

TrustScore 4 out of 5

9 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.9

All reviews

(9)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazon failed to deliver earth rated…

Amazon failed to deliver earth rated order...despite multiple promises (said delayed although same item still advertised for next day delivery at much dearer price?)Contacted Earth rated direct and they not only sent the item but also sent some extra goodies for my dog.10/10 for service and very helpful.

July 2, 2026
Unprompted review
Rated 2 out of 5 stars

Good in theory but not in practice

Good to know they will not harm my dog & a lovely gentle fragrance ( went for the white tea & basil). Downsides are the difficulty getting a wipe out of the packaging, the size seems smaller than 8x8" and seems quite dry. I tried wiping my dogs paws & tummy after a walk with no effect until I dampened the wipe. Next time I'll try adding a tiny drop of dog shampoo first. I probably won't buy again as quite expensive for what it actually does. Its a shame as I bought these in readiness of receiving a rescued dog that will be pretty messy after the journey (shouldn't bathe until decompressed) but im not sure how effective they will be. Old soapy flannel might be better 🤔

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

We have been using the poop bags for years now. They are easy to tear, strong (leakproof), and we love the lavender smell [we will try peach & lotus scent next time]. We have 3 dogs and usually purchase the 900 box with the bag holder. Their dog wipes are excellent too. They're great for a fast effective cleaning of body, paws and butt. You won't be disappointed with any purchase from this company. They care about the environment, their customers and our pets

October 19, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant product

Brilliant product, won’t use any other bags.
The company is so easy to deal with & their customer service is absolutely wonderful.
Will recommend to family & friends
I will be buying other products from the company ,the dog wipes are great.
I have 2 whippets who love to roll in the all sorts of smell dirty spots they find so I always keep them in the car handy.
Thank you Earth Rated for providing a great product

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I ordered a box of 120 lavender scented poo bags via amazon. They arrived in a damaged bag and one roll was missing. Amazon said I needed to contact the company even though it seemed like an Amazon fault. I know it was only one roll but they aren't cheap. I contacted Earth Rated and they (Meaghan) were amazing. The best customer service I have had. They apologised and arranged for a replacement to be sent. Instead of one roll, I got a whole new box, plus a pack of wipes and a dog bandana. I was totally shocked and it arrived within a few days of my initial email. They also followed up to make sure I was happy. Great company.

June 9, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid postage and packing scam

The product is excellent. Asked to pay £1 to cover postage and packing then suddenly a further £39.47 charge appeared on our credit card . Queried with the bank who say we were signed up to a subscription. Avoid as they are playing sneaky tricks as this wasn’t mentioned anywhere at all.

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

The customer service was amazing

The customer service was amazing
A big thank for your help

The poo bags are the best !!
Don’t rip in the wrong places and cover your hand in dog mess like the other brands
Their wipes are fab too
I use them for both my dogs and they are great

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Good at resolving my complaint

I use the Earthrated poop bags and wet wipes for my pooch which I order from Amazon UK.

The packaging lid on a pack of wipes I had only gotten half way through failed to stay closed which meant the wipes dried out and the lavender scent vanished. For an expensive pack of wipes I was disappointed that I was only able to use around a third of a pack due to the lid of the packaging failing.

I contacted Earthrated who apologised and are sending me a free pack of wipes in the post. I can see that the packaging has also received an upgrade, so hopefully this issue has now been resolved.

Great service so far.

I’ll update when I receive my replacement wipes.

July 26, 2023
Unprompted review
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