Collabstr Reviews 

485
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very easy to navigate, making it exceptionally simple to find good collaborations and communicate with brands smoothly throughout the entire project. People also appreciate the straightforward application process and quick payout methods once the deliverables are successfully completed. Some reviewers were not happy with unexpected payment delays and a complete lack of response from customer support when they sought help. Some users also mentioned very frustrating experiences regarding missing funds and unhelpful customer service when trying to resolve their urgent payment problems.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how easy the platform is to set up,... See more

Service

Consumers find service to be positive, highlighting organized workflows, smooth processes, clear... See more

Website

Customers expressed great satisfaction, noting that the website is easy to navigate, intuitive, and keeps... See more

Payment

Users describe ambiguous interactions with payment, as many creators report fast fund transfers and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, as some consumers found staff very helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have to say, the team behind HyperRing has been absolutely amazing 🤍 From start to finish, they’ve been so friendly, helpful, and quick to respond — you can really tell they care about creating... See more

Rated 5 out of 5 stars

Collabstr has been easy to navigate and I found jobs quickly here! Setting up your profile is easier than on some platforms and there is help from Collabstr if needed.

Rated 5 out of 5 stars

Every other Social influencer does everything they can to stand between the brand and the creator. Collabstr has an easy searchable database lets you find good fits!

Rated 5 out of 5 stars

I’ve had a great experience using Collabstr. It’s one of the few platforms that supports creators from my country (Serbia), which I truly appreciate. Whenever I needed help, the support team responded... See more


Company details

  1. Online Marketplace
  2. also in
  3. Marketing Agency
  4. Software Company
  5. Web Collaboration Platform

Written by the company

The largest public marketplace to find and hire content creators on Instagram, TikTok & YouTube.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

485 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 19% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(485)

151 reviews in the last 12 months

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Rated 5 out of 5 stars

Collabstr is a great platform for…

Collabstr is a great platform for creators! The app is easy to use, the collaboration process is straightforward, and it’s a convenient way to connect with brands and discover paid opportunities. I love that it brings creators and brands together in one place, making it easier to find collaborations that match your niche. I’d love to see even more beauty and skincare brands on the platform! Overall, a great experience for UGC creators. 🤍✨

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great UGC platform for agencies

Collabstr has been a great platform for discovering and connecting with content creators. We love how easy it is to find influencers and UGC creators who align with our brands and campaigns. The platform is intuitive, saves us time on outreach, and makes managing creator collaborations much more efficient. It's a valuable tool for any agency or brand looking to scale influencer marketing and UGC production.

October 9, 2026
Unprompted review
Rated 5 out of 5 stars

A great platform for finding UGC brands

I’ve really enjoyed using Collabstr to discover UGC opportunities and connect with brands. The platform is easy to use, and I love being able to showcase my work and apply for campaigns that are a good fit for my content. It’s been a great way to get started with UGC and build experience working with different brands. I’d definitely recommend Collabstr to other creators looking for brand collaborations.

September 29, 2026
Unprompted review
Rated 1 out of 5 stars

It is the biggest scam website

It is the biggest scam website, beware creators, they ask money to accept brand deals and even google ai mode is clear that collabstr website is not partner of Instagram and scam platform

August 17, 2026
Unprompted review
Rated 1 out of 5 stars

Fake influencer profiles

I’ve reached out on instagram to two of the influencers listed on collabstr, come to find out they never signed up for this website. Collabstr is creating fake profiles and I’m pretty sure they are using bot reviews.

September 18, 2026
Unprompted review
Rated 1 out of 5 stars

Scam website

I’ve had to get four refunds from all four influencers on this website. This has to be a scam, all the influencers hired matched my brand’s audience. Only one influencer accepted and didn’t reply or complete the project. The other three just never accepted or responded. I’m starting to believe this website is just taking people’s data information for malicious purposes. They also make the refund very difficult to get back.

September 22, 2026
Unprompted review
Rated 1 out of 5 stars

This is horrible

This is horrible, they force you to enter bank details and say « you won’t need to pay for anything » but they lied !! You have to pay to join a single program :/

September 18, 2026
Unprompted review
Collabstr logo

Reply from Collabstr

Hi Mia,

That is not true. It does not cost any money to join Collabstr as a creator.

Please reach out to support, and we're happy to clear up any confusion.

Rated 5 out of 5 stars

Such an incredible experience so far

Such an incredible experience so far! The brands I had the opportunity to work with have challenged me, yet given me complete freedom to express myself and match my audience expectations.

So grateful to have found this platform!!

September 19, 2026
Unprompted review
Rated 1 out of 5 stars

Disappointment

Honestly, a very disappointing and frustrating experience with Collabstr.

I spent HOURS going through their onboarding process, setting everything up and providing all the information requested, including my bank details, because I genuinely thought I was completing the necessary steps to get approved and start using the marketplace.

Only after going through all of that was I told that my profile had actually been declined during their onboarding review and that campaigns would not appear for me. Apparently, this wasn't a matter of waiting for approval — I simply didn't meet an internal standard that they don't clearly define.

This is what I find most frustrating. If there are expectations that creators need to meet before being accepted, why isn't this made clear BEFORE asking people to spend hours completing the onboarding process and providing sensitive payment information?

And if the profile hasn't even been verified or approved for the marketplace, what is the purpose of collecting customers' bank details at that stage? That part of the process genuinely makes no sense to me.

I was also told there is no fixed checklist because the onboarding team uses their own judgement. That's completely fine if a company wants to have an internal review process, but then there should be much better transparency around what creators are actually being assessed on before they invest their time.

To be honest, I wouldn't have spent hours completing the process if I had known there was a subjective review at the end with no clear criteria and a possibility of simply being declined.

I also don't agree with the decision in my case. I believe my profile, content quality and engagement are suitable for the marketplace, which makes the experience even more frustrating.

I understand that not every profile can be accepted, but creators' time and personal information should be treated with more consideration. At the very least, be transparent about the process and expectations upfront.

I hope Collabstr seriously rethinks its onboarding process because this could have been handled much better.

September 15, 2026
Unprompted review

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