kunde

Fast and efficient service. No delay, it's worth buying from them.

Attempted delivery failed, information on the website that does not match the information provided by customer support. They told me to go to the station to pick up the package and that it closed at 6 PM, even though the website says it closes at 8 PM.Even worse, when I get there, the package isn't there and nobody knows anything about it.
The person answering the phone was so scared that they refused to give their first and last name. A zero-rated service

Hello, I was at the Vejlevej 114, 6000 Kolding, I've always gone there because it's closer to my house. They now have self-pay machines, As it was full I decided to use the method, it is a simple and old method as it is already used in several stores, but the machine didn't make a sound when the product passed through, I called the employee who explained that even though it didn't make a sound, it would put it in the box... I did it, always paying attention to whether the machine registered it or not, what was my surprise, the employee came behind me, took the purchases from my hands, did it very quickly and even counted the products comparing with what was on the screen he very quickly insisted that I use the ATM...

I found it so rude, as if I was going to steal, he didn't even ask me if I wanted to use my membership card, I was really irritated.

I asked why he was pressuring me and I said that now I wasn't taking anything for him to fix back. I spoke to the manager who did nothing, and they still laughed in my face. Without professionalism and I didn't even receive an apology. They even made fun of me! I've never seen this before

Of course I won't be going back to that Lidl, but I would like to share my sad experience and hope they are reminded.

They are fast and effective

Good morning. Unfortunately, unemployment insurance is very bad. While you work and pay very nice and prepared, when you are unemployed completely useless.
On a call when I asked them to explain it to me in English they answer was I don't speak English this is a Danish insurance company, to take my monthly money don't they say that?
They are completely ignorant and don't know how to explain what they write.
Contradicts information from SKAT and pay slips with vague arguments. I ask where he got this information, I explain everything, I ask questions and the answer is zero zero.

All because I'm an immigrant... I'm looking for new insurance.

My name is Vera de Oliveira, and I recently worked as a temporary employee in the Reworks department. I was dismissed without a clear explanation or constructive feedback, which I see as a missed opportunity for communication and improvement—for both the employee and the company.

I would like to share some observations and recommendations that I believe could benefit the work environment and management practices at NORMAL:

Suggestions for Improvement

1. Clear performance evaluation criteria: I recommend the use of objective indicators such as:

Collaboration and teamwork;

Technical skills and learning ability;

Professionalism and attitude;

Evaluation based on goals or competencies.



2. Handling of rumors and conflicts: Information should be verified before making important decisions, and all parties involved should have the opportunity to clarify any misunderstandings.


3. Feedback and opportunities for improvement: Employees should receive clear feedback and the chance to address any issues before dismissal decisions are made.



Additionally, I have noticed that the current performance evaluation system does not account for critical variables, such as product type or weight, which directly impact employee performance. Adjusting these criteria could result in a fairer assessment process.

Creating a motivating and equitable work environment is essential for employee well-being and company productivity. I hope these suggestions can contribute to NORMAL’s continued growth and success.

Yours sincerely,
Vera de Oliveira

Since I left the product at the store for the second time, there has been no information update, the only information the store has is that the scooter is on its way to the workshop, this information has never been updated. Which took me to the store, and I was outraged when the employee couldn't tell me where the scooter was, I said I would come back in two days if they didn't have any information, I wanted my money back, which he agreed to. I returned to the store after 4 days, spoke to an employee who said I would have to wait another 5 business days. I didn't agree because they hadn't said that 4 days ago. I spoke to another employee who said that I should wait 21 business days, that's when I got confused, I researched and saw that the store's website says that it usually takes 10 to 15 business days to resolve the problem, but the employee claimed that because there is the word generally so it could be longer, so I questioned, so it could be up to two years since it is written generally????. Then I asked where the employee got this information that he had to wait 21 days, did the other employee say shorter days??, he literally couldn't say, and then he started saying that it was internal policy, I asked to see this policy he said I didn't know where it was, and I couldn't find it!!! STRANGE...
Well, if the store's internal policy involves the consumer, then it must be accessible to the customer so that there are no doubts. And to complete this film, when I said that we should follow what is on the store's website, neither the employee nor the store manager knew the information that is on the store's website. Which leads me to believe that people are saying what they want. Each one gives different information, I made a complaint to their after-sales department, the response I got was: that they could not show the consumer legislation and that I should try to reach an agreement with the store, which at the moment I was unable to do. , as no one knows where the scooter is and everyone is contradicting each other about the waiting time for repairs.

I'm not giving zero stars because it's not possible. I want my product or my purchase price back, I don't mind waiting the 15 days that the website says, or 21 working days if they show me where they get the information. I've been waiting for 10 business days without any update on my product...

Silvia Alexandra Sustelo Louzeiro é muito atenciosa e esclarecedora quando explica as coisas

First the package did not arrive on time, then it arrived in a completely damaged package, so it is a service that I do not recommend.

Jeg fremsatte denne klage for et par dage siden, og det eneste, jeg skulle have gjort, var at returnere mine penge, fordi jeg i sidste ende var nødt til at returnere produktet.

I currently live in a Birch apartment, I came to live here because it was close to nature, where I could breathe fresh air, etc., etc.

all advertising. It seems to me that they are only interested in renting houses, they don't take care of the common area, they create rules and don't make sure they are followed.

Now that it's summer, it's impossible to be here, I've already made a complaint but nothing has happened and I haven't received a response.

Neighbors who smoke every minute, you can't open windows, you can't hang clothes on the balcony, you can't even have tea in the morning enjoying the breeze on the balcony if you're not a smoker, because all the cigarette smell enters your apartment. Neighbors smoke all the time, if they preach that their apartments are for those who want to be close to nature, then they should create specific spaces for smoking tenants. It's very annoying to pay so much and have these constraints.

They create rules just to say they create them, but no one follows them and no one in the condominium checks them.

I'm really very dissatisfied with this situation I'm going through, I feel trapped in my own home and I have to pay 10,700 crowns every month for this.

They were punctual and delivered to the door.

I received the answer. which I don't agree with at all... I called because I was going to report an injury, but I called again to cancel the same report, as there was no damage, and at that moment they couldn't find my insurance contract and after a while they found it and there was nothing reported so there was nothing either to cancel..

However, I have already changed the insurance company.