Elite Supps Reviews 

7,264
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,221 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing positive feedback about their overall satisfaction. Customers frequently praise the exceptionally fast delivery times, reliable shipping service, and the very straightforward and simple online ordering process. People also enjoy exploring the extensive product range, helpful customer service, and the pleasant surprise of added bonus gifts. However, some customers also noted frustrating issues such as receiving incorrect items, dealing with delivery delays, or experiencing slow communication. A few reviewers additionally mentioned minor product quality concerns, such as broken bottle lids, damaged items, or unexpected changes to product descriptions.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, competitive prices, and helpful additions like free... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers praising the straightforward... See more

Quality

Users describe ambiguous interactions with quality, as many reviewers frequently praise excellent products,... See more

Service

People report positive experiences with service, frequently highlighting great communication, fast delivery,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery was quick and came well packaged. The free gifts they add on are welcome but not of great quality, buying them at full price I would be returning. The gym towel is handy but is starting to fr... See more

Company replied

Rated 4 out of 5 stars

Very quick delivery! Very happy with how quickly I received my order. All the supplements I bought were at a great price too! The only reason for only 4 stars is the T-shirt has an extremely small nec... See more

Company replied

Rated 4 out of 5 stars

Had issues using a gift voucher purchased in store and given as a gift Could not use online and had to go to a store and use it to partially fund another purchase My online purchase was delivered... See more

Company replied

Rated 5 out of 5 stars

Elite Supps have one of the best customer services I’ve ever experienced. Great deals, prices & discounts on products, especially if your a member you can earn good cash back, depending on the cost... See more

Company replied


Company details

  1. Online Marketplace
  2. also in
  3. Fitness and Nutrition Service
  4. Herb Shop
  5. Vitamin and Supplements Store

Information provided by various external sources

Elite Supps carry the best sport supplement range, with great online deals. Make our supplement shop your first stop towards achieving your fitness goals today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.3

All reviews

(7,264)

1,148 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Protein powder

Ordered. Courier delayed. Now notified order gone back to Elite..no response to my emails. Very disappointed.

4 October 2026
Rated 5 out of 5 stars

Fantastic online shopping experience!

Fantastic online shopping experience with Elite Supps! Great range of products, easy-to-use website, and a smooth ordering process. Highly recommend and will definitely be shopping with them again!

2 October 2026
Rated 1 out of 5 stars

Customers are not important to them.

Customers are not important to them. I ordered two items, they could not complete my order because they did not have the stock. Instead of notifying me, they sent half the order and two days later they told me they didn't have 1 item. I paid for express and for extra care. When they finally got in contact with me saying that my order has been sent, they refunded my money and gave me a $3 something discount voucher. The extra money I spent on the express and extra care was not even taken into consideration. I ended up paying $16 extra because of the fact. Money hungry.. Nutrition warehouse has better customer service and better rewards.

29 September 2026
Rated 5 out of 5 stars

Returning customer

Returning customer, number one supp store! Online and in store (Cairns) are always amazingly stocked, helpful staff and the best brands in the fitness industry!

29 September 2026
Rated 4 out of 5 stars

Availability of products with…

Availability of products with descriptions very helpful. My No1 go to for supplements 💪

21 September 2026
Elite Supps logo

Reply from Elite Supps

Hey Cobus

It is wonderful to hear that our item details and stock options have been so useful for you. We truly appreciate your support and are thrilled to be your top choice for all your supplement needs!

Elite Supps

Rated 5 out of 5 stars

No complaints - that's all you need sometimes

Clear pricing, came on time, and registered for StarTrack notifications via Road Express so even though my item was bulky, I could see it in the Aus Post app the whole way! They've done a lot of thinking about their checkout and website experience, and from dispatch to item delivered, smooth handling.

28 September 2026
Elite Supps logo

Reply from Elite Supps

Hey Thomas

We are glad you enjoyed your experience with us. Thank you for sharing such detailed and positive feedback about our service. We are pleased to know that our transparent costs, punctual arrival, and user-friendly online ordering process met your expectations. It is wonderful that our tracking integration allowed you to monitor your delivery seamlessly from dispatch to arrival, giving you peace of mind throughout the entire journey. We constantly aim to create a smooth experience for our customers, and we truly appreciate your support.

Elite Supps

Rated 5 out of 5 stars

Really quick shipping

Really quick shipping, great product range

21 September 2026
Elite Supps logo

Reply from Elite Supps

Hey Melita

We appreciate you taking the time to leave such positive feedback! We are so happy to hear that you experienced swift delivery times and enjoyed exploring our extensive selection of items.

Elite Supps

Rated 5 out of 5 stars

Just always easy

21 September 2026
Elite Supps logo

Reply from Elite Supps

Hey Mitch

We are so glad you are happy with our amazing service!

We look forward to you shopping with us in the future!

Elite Supps

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