Ship Auto Now LLC Reviews 

Absolutely the worst company to deal with. Do not use them. Delay after delay. Price changes to nearly double the quote!! Extremely poor communication.

I am extremely disappointed with our experience with this company and ARE PURSUING SMALL CLAIMS COURT.

We booked their services under clear contractual terms, but they completely failed to deliver on their commitments. 
- Failed Delivery & Poor Communication: They missed our scheduled pickup entirely and provided terrible communication throughout. Instead of taking responsibility, they attempted to blame their own internal transport availability issues. 
- Post-Contract Price Hikes: After the agreement was finalized, they attempted to unilaterally increase the price rather than honoring the original contract terms. 
- Pattern of Scam Behavior: Upon looking into their business further, it became clear that this operates like a scam and is a consistent pattern of behavior for them. 

Because of their failure to meet the contract, we had to make alternative arrangements. They have refused to refund our $250 deposit, leaving us with no choice but to pursue a case in small claims court, file a formal complaint with the Better Business Bureau (BBB), and post honest accounts of our experience across review platforms. Save yourself the time, money, and hassle. DO NOT do business with them.

Once again, STAY AWAY FROM THIS FRAUDULENT COMPANY! They lied to me for over 10 days, promising to pick up my car " the next day". They never picked it up. I hired a new hauler who actually did pick it up the next day. ShipAuto continued to harass me by phone and text. These are some sleazy, cheating individuals. I hope this review saves somebody from the misery and expense I suffered by getting involved with this "criminal" enterprise!

Very disappointing experience. The price I was quoted and confirmed was increased by 118% on the day of pickup. I was then told that if I didn’t accept the new price, I would be charged a $200 cancellation fee. Changing the price at the last minute put me in an extremely difficult position. I would not recommend Ship Auto Now based on my experience.SCAM

I was told my car would be picked up Saturday morning. It never was. I called and was then told Saturday afternoon. It never was. I called back Monday for an update, after I was told it would be picked up that morning. It never was.
I never get calls back and still my car hasn't been picked up. I DO NOT recommend this freight company. Terrible service and No communication. Highly unprofessional.

Honestly the best company ever the workers there are so patient with us the customers specially the worker name Rebecca she’s literally the best she was fighting with me to get my car out of impound for days because of some issues but she never gave up on me or feel frustrated so hopefully I definitely recommend this company 100x

Ship auto now. Quoted me a price to ship my car. After a week my car has not been picked up . Matt called and now wants way more money than the contract calls for.
Very unprofessional, can't speek English very good and they already have a deposit. They told me to find another carrier. I would like to get my deposit back. And I'll find another carrier. I will never recommend these people to anyone.

Rebecca was very helpful and she assisted me throughout the process. I’d recommend

I want to give an honest and fair review of my experience with Ship Auto Now. Matt provided great customer service throughout the process. He stayed in communication with me, answered my questions, worked to find a carrier, and continued working with me when I became concerned about the pricing and pickup arrangements. I really appreciated his patience and his effort to get everything worked out.

That being said, the overall process was stressful. My original quoted price changed after I had already booked, and I was later told it would cost more to secure a driver. Since I was in the middle of moving out of state and had travel arrangements depending on my vehicle pickup, the last-minute change caused additional stress. I also had to ask several times for written confirmation of the final price and for the carrier, insurance, DOT/MC, and driver information before I felt comfortable proceeding.

Ultimately, Matt worked with me to resolve the situation and confirmed the final price in writing, which I appreciated. Once the carrier was assigned, everything went smoothly. My vehicle was picked up and delivered successfully, and I was pleased with the actual transportation of my car.

Overall, I appreciate Matt’s customer service and the fact that he continued working on my situation until everything was resolved. My main concern was with the pricing process and transparency, not with Matt’s willingness to help. I would recommend that customers confirm their final price and transportation details in writing before pickup.

The agent Rebecca was very helpful and communicated well

A very easy transaction
Christina Hall Handle everything from getting me driver and letting vg me know when my vehicle was picked up and even followed up after delivery to make sure all was good hard to find true customer service. I would recommend on using thus company for all vehicles shipping

Great people to work with. They were very flexible and got us the best price for our shipment.

The dispatcher was polite and professional and was able to negotiate an affordable price. The driver was also professional.

This company is terrible. Unbeknownst to me, they are a third-party broker who over promises and under delivers.
They utilize a bait-and-switch tactic to lure in clients, promising to ship your vehicle by a certain date only to advise you after the fact that no drivers are available but for double the price, they will find a driver. I requested to cancel the job and they refuse to let me cancel. Do not do business with these jokers.

I have shipped my car from New Jersey to Nevada. I have seen very quick responses from them. I have spoken with many other transportation services which are too expensive but i feel Christina Hall services offer me best deal.
Great communication.
People can reach out Christina Hall for better safe transportation on
518 676 8170

Max was fantastic to work with. He really went above and beyond to help us in a tough situation. I would definitely recommend using Max again for transportation needs.

Amazing customer support max was hopefully even when dealer wasn’t ready price was changing but always agreement was ser

I worked with Christina Hall 518 676 8170. She’s nice person and very professional. Will work with her again

Driver the exact time Christina Hall told . Vehicle was received on time . No hastle, no asking for more money. Everything was smooth, driver was very courteous. Even though, we were not there to handover the vehicle, driver picked up the vehicle. Very happy with the service, Christina was in touch from the beginning, very responsive.

Great communication especially by the lady Christina. She communicated every change in initial plans and ensured I was carried along every step of the way. They have very competitive prices and their driver is cool too. I gave them a slim timeline to deliver my car by my birthday and Christina moved moutains to get it done.