I ordered a pen as a gift and I’m really happy with my purchase. The engraving looks beautiful, and I’m sure my fiancé will be pleasantly surprised when he sees it. The pen feels like a very original... See more
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I bought a few more of thePentel Dual Metallic Brush (love them) and Artline decorite pens as well as Steadtler pigment pastel brush pens set. I changed my mind about the set before the order was bein... See more
I ordered Lamy Nibs and Diamine Ink. Happy to see that these products were about half the price of what I would have paid on amazon and the selection of Diamine inks blew me away. I thought they were... See more
Exactly what I ordered and fast shipping! Although for an international order the packaging was quite poor. I spent more than 50£ in 16 pencils and they were just sent in an ordinary envelope. I’ll bu... See more
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4.5
Excellent
3K reviews
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I’ve ordered couple of times and each…
I’ve ordered couple of times and each delivery was fast, packed securely and the items are just great!
30 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
They were not able to find the address
They were not able to find the address, despite address existing in Google Maps. They didn't react on time and we are not getting our products for the event we needed them
28 September 2026
Reply from PenStore.com
Hello,
Thank you for your feedback. We’re truly sorry that a technical issue with printing the shipping label caused delays and meant your order didn’t arrive in time for your event. We understand how disappointing this must have been and apologise for the inconvenience.
Best regards,
Hannah
Pen Store
The fountain pen is excellent and thry…
The fountain pen is excellent and they threw in a free cartridge, classy!
28 September 2026
i didn’t get my order!
26 September 2026
Reply from PenStore.com
Hello Mariia,
We are sorry to hear this. Our support team will be in touch shortly to resolve this.
Best regards,
Hannah
Pen Store
Delivery with regular status updates.
18 September 2026
PenStore advent calendar 26 rocks!
PenStore's Advent calendar 2026 is the bomb! Versatile, real value, and supplies that play together throughout the month to create art! Love it. Well done, PenStore! @sketchbook.dailyz
25 September 2026
PenStore has a great selection of…
PenStore has a great selection of product, good pricing and quick shipping. A perfect combination!
25 September 2026
Very fast delivery
Very fast delivery. No complaints. Would recommend PenStore to others.
25 September 2026
Great selection, great prices
I ordered Lamy Nibs and Diamine Ink. Happy to see that these products were about half the price of what I would have paid on amazon and the selection of Diamine inks blew me away. I thought they were located in Ireland as it was a ie webpage, but my items shipped from Sweden. I didn't mind as it's all EU and there were no import fees. Definitely will be back to add to my Diamine colour collection!
24 September 2026
Great service
Great service, great range of pens, good descriptions and great range of ink colours.
21 September 2026
Took a bit long to come
22 September 2026
Reply from PenStore.com
Hello,
Thank you for your review. It looks like your order was delivered within the estimated delivery time. All of our packages are sent from Stockholm, Sweden, so it might be a bit longer than expected.
Take care,
Hannah
Pen Store
Precision/crispiness of the engraving
Precision/crispiness of the engraving, precision of ablation to sputter the surface coating of the coated-brass barrel pen: minimal HAZ effects, recast free borders, and crispy edges even under microscope. Great workmanship!
15 September 2026
.ie but not in Ireland (CUSTOMS!)
Using a .ie site when you're not in Ireland? I paid customs on dot stickers ffs.
Gross, don't use unless you want to pay per item customs.
12 September 2026
Reply from PenStore.com
Hello Will,
We apologize for any confusion about Pen Store's whereabouts - we are a Swedish company and all orders are dispatched from our Stockholm warehouse.
But you are not supposed to pay customs either way. Someone from our support team will be in touch shortly to resolve this.
Take care,
Hannah
Pen Store
The product was exactly what I wanted…
The product was exactly what I wanted and the delivery even sooner than predicted
18 September 2026
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