Search knowledge base from Intercom Messenger
Overview
Integrate HelpDocs with Intercom to provide instant article search and sharing capabilities directly within your customer conversations.
What you can do
- Search knowledge base from Intercom Messenger
- Share rich article cards in conversations
- Configure permission groups for logged-in users
Setting it up
- Install via Intercom App Store
- Authorize HelpDocs access
- Configure permission groups (optional)
- Test article search in Messenger
Configuration
- Install via App Store — Install the HelpDocs app from the Intercom App Store
- Logged In User Permission Groups — Show users that are logged into Intercom articles from these permission groups
Create, organize, translate, and connect your docs without the admin sprawl of a support suite.
No credit card required.
