Cannot Bulk select Orders after wp 7.1 update

  • Resolved cmaheux35

    (@cmaheux35)


    3 weeks, 6 days ago

    Cannot Bulk select Orders after wp 7.1 update
    trying to click checkbox just opens the order
    how do I fix?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    3 weeks, 5 days ago

    Hi @cmaheux35!

    Thanks for reporting this issue. I understand that after updating to WordPress 7.1, clicking the checkbox to bulk-select orders instead opens the order.

    I’ve tried to replicate the issue on my end, but the order checkboxes are working as expected and I’m able to select multiple orders without opening them.

    To help us investigate what might be different on your site, could you please share the following?

    • Your WooCommerce → Status → System Status report.
    • Any relevant errors from WooCommerce → Status → Logs.
    • If possible, please share the information through Pastebin and enable the Burn after read option for any sensitive information.

    In the meantime, I recommend performing a conflict test to check whether another plugin or the active theme is causing the issue. You can temporarily deactivate all plugins except WooCommerce and switch to a default theme such as Storefront, then test the order selection again. If possible, please perform this on a staging site.

    Plugin Contributor Albert Juhé Lluveras

    (@aljullu)

    3 weeks, 3 days ago

    Besides what @shahzeenfarooq said, @cmaheux35 make sure you are on the latest WooCommerce version, it includes compatibility with WordPress 7.1.

    Hope that helps!

Viewing 2 replies - 1 through 2 (of 2 total)

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