Client Loyalty in the Beauty Industry
To dig deeper into the complex relationship between beauty providers and their loyal clients, Square partnered with Morning Consult to survey consumers across North America. In our Client Loyalty in the Beauty Industry report, you’ll find:
- Customers’ top-ranked motivations for staying with their same beauty provider — and reasons they decided to find a new one
- Consumer appetite for the newest beauty and wellness trends and what keeps them interested and invested in a particular business
- How leaders in the industry are staying up to date with the rapidly changing beauty landscape, from embracing technology to diversifying offerings and revenue
Explore even more customer insights in the Square 2024 Future of Customers report.
