Sonar + Actifai
The Sonar and Actifai integration adds AI-driven insights that turn support calls into upsell and retention opportunities, using the subscriber context Sonar already holds.
- Higher revenue per user (ARPU)
- Lower churn
- Better customer satisfaction
What you get
Actifai surfaces the right offer or retention move based on the subscriber and the moment.
Routine support interactions become opportunities to grow revenue and keep customers.
Recommendations draw on the account, plan, and history that already live in Sonar.
How it connects
Sonar feeds subscriber context to Actifai so AI can recommend the right upsell or retention action during customer interactions.
What you need to run it
- Your Sonar API key and the necessary data access (Accounts, Services, Plans, and related records) shared with Actifai.
Actifai uses Sonar's customer and service data to recommend internet plans, add-ons, and pricing in real time during the sales conversation.
Talk to your Account Manager to scope it for your instance, or request a walkthrough if you are new to Sonar.