How can we help you?

Use our online calculator or call us with your vehicle's year, make, model, and the pickup/delivery zip codes.

It means the quote we provide is locked for 7 days. We do not use "teaser rates" that increase later.

Yes. Our quotes include all taxes, tolls, fuel surcharges, and insurance.

Prices fluctuate based on seasonal demand, fuel costs, and carrier availability on specific routes.

We recommend 2–3 weeks, but we can often accommodate "Express Shipping" with 24–48 hours' notice.

No. Safeeds has a No Upfront Deposit policy. You only pay once a carrier is officially dispatched.

We accept all major credit cards, electronic checks, and secure digital payments.

Yes, provided a carrier hasn't been dispatched. Contact your coordinator immediately.

This is the earliest day your vehicle will be ready for pickup.

Yes, we offer dedicated discounts for Active Duty, Veterans, and First Responders.

Yes, "Multi-Car Discounts" are available if they are moving on the same trailer.

Yes, we provide specialized rates for students moving to campus and seasonal "Snowbird" seniors.

Yes. Larger vehicles occupy more "cubic footage" on a trailer and may cost more.

Please disclose this during the quote; modified vehicles require specialized trailers.

Yes, we maintain transparency across all shipping lanes, including maritime routes.

The most common method where cars are moved on an open-air multi-car carrier.

Your vehicle is moved in a fully covered trailer, protected from weather, road debris, and dust.

Open is best for daily drivers; Enclosed is recommended for luxury, classic, or exotic cars.

Typically 30% to 50% more than Open transport due to specialized equipment.

Damage is extremely rare, but the car will be exposed to rain and road dust.

We primarily use hard-sided trailers for maximum security.

Sometimes, there are fewer enclosed carriers on the road.

For a small fee on an Open carrier, your car is placed on the upper deck to avoid "fluid drip" from other cars.

On the ship, cars are kept in an enclosed "Auto-Roll" deck regardless.

Yes, if a carrier has not yet been assigned.

DOT regulations generally prohibit this. We allow up to 100 lbs in the trunk only.

The carrier may be fined at weigh stations, or your car may be rejected at the port.

Keep it at 1/4 tank or less to reduce weight and comply with safety standards.

Yes. A clean car is necessary for an accurate pre-transport condition report.

Yes, to avoid accidental charges while the truck moves through tolls.

Please disable it or provide the driver with instructions to turn it off.

We recommend removing non-permanent items like bike racks or custom spoilers.

Yes, but it must be disclosed as it affects the vehicle's height.

No. Car covers can flap in the wind and damage the paint on an Open carrier.

No, but they are heavier, which is factored into the quote.

Yes, and retract any non-electronic antennas.

No. The driver must have a set of keys to load and unload the vehicle.

It is always a good idea to keep a spare set with you.

Yes, feel free to use AirTags or similar devices for your own peace of mind.

We recommend removing all registration and insurance documents; keep those with you.

Yes. Every carrier in our network must carry a minimum of $100,000 in cargo insurance.

Safeeds' secondary protection that covers carrier deductibles or "acts of god" not covered by standard insurance.

Usually as "secondary" coverage. Check with your provider.

This is your most important document—it's the official receipt and condition report.

Note it on the Bill of Lading immediately. If you don't note it, a claim cannot be filed.

Contact your Safeeds coordinator within 24 hours with photos and the signed BOL.

With our GAP protection, your out-of-pocket costs are minimized or eliminated.

Standard carrier insurance often excludes these; Safeeds GAP protection manages these risks.

Mechanical issues (engine/trans) that weren't caused by the carrier, or loose items inside the car.

The carrier's insurance company pays once the claim is approved.

Generally, yes, but the insurance adjuster will need to approve the estimate.

Port authorities have their own limited liability; Safeeds tracks the "Chain of Custody" here.

Our compliance team verifies insurance certificates directly with the provider before dispatch.

This is Safeeds standing behind the carrier's primary insurance to ensure you are never left hanging.

Yes, but we recommend enclosed transport for high-value agreed-value policies.

Yes. The driver will get as close to your door as legally and safely possible.

Low-hanging trees, tight corners, or city ordinances often prevent large 80ft trailers from entering neighborhoods.

If your street is inaccessible, you'll meet the driver at a nearby large parking lot (like a grocery store).

You or a designated representative (18+) must be there to sign the condition report.

Yes, just provide us with their name and phone number in advance.

Usually, a 1–3 day window. The driver will call you 2–4 hours before arrival.

Typically 7–10 days.

Usually 1–3 days.

We provide regular status updates. You can also call your coordinator for a GPS update.

Yes, typically 24 hours in advance and again 2 hours before arrival.

The car may be taken to a local terminal (storage fees apply), so communication is key.

It is difficult and may incur extra costs, but we will try to accommodate.

Only on and off the trailer. The odometer should not change significantly.

Usually, yes. For some long-haul routes, a "trans-load" may occur at a secure terminal.

We immediately arrange for a replacement carrier to finish the route at no extra cost to you.

Yes, heavy snow or hurricanes can delay trailers for safety reasons.

A premium service that guarantees pickup within 24–48 hours.

Yes, but it must steer and brake. An "Inoperable Fee" applies for the use of a winch.

We will need a specialized trailer with a forklift or crane (extra fees apply).

Yes, we specialize in auction pickups. We need your Buyer and Lot numbers.

We handle the mainland haul to the port (Seattle, Oakland, or Long Beach) and coordinate the ocean freight.

Oahu (Honolulu), Maui (Kahului), Kauai (Nawiliwili), and the Big Island (Hilo).

We work with the primary maritime lines (like Matson and Pasha) for Hawaii shipping.

Yes, if the vehicle is financed, your lienholder must authorize the ocean voyage.

Hawaii ports require a clean VIN and no personal items inside for fire safety.

Yes, we manage the entire "Eastbound" process from the islands back to your door.

No, vehicles are stored in a specialized, enclosed "Auto-Roll" deck protected from salt spray.

This is the latest day a vehicle can be delivered to the port to make the weekly sailing.

Our Hawaii quotes include port fees, so there are no surprises at the terminal.

Usually, 7–12 days once the vessel departs the West Coast.

No, just the keys and a signed BOL.

Your military ID, orders, and vehicle registration.

Yes. Our MC #1606811 and USDOT #4175566 are fully active.

It is an "Order Confirmation" that outlines the price, dates, and terms of service.

Yes. If you cancel before a carrier is assigned, there is typically no fee.

This is when we have secured a specific driver and truck for your route.

Never. We hate them as much as you do. Everything is in the quote.

The legal contract between Safeeds and the driver ensuring they follow our safety protocols.

Usually, you pay the "Broker Fee" to Safeeds and the "Carrier Balance" to the driver in cash or certified funds at delivery.

Cash, Cashier's Check, or Money Order. Most drivers do not accept personal checks.

Traffic and weather happen. Contact your coordinator, and we will get a real-time ETA from the driver's GPS.

Do not pay it. Call Safeeds immediately. Our price is fixed; we will handle the carrier.

Road grime is normal for Open transport. Only physical damage (scratches/dents) is claimable.

We can often arrange for the car to be held at a secure terminal for a daily storage fee.

Because we don't gamble with your car. We provide accountability, elite drivers, and fixed pricing.