Zoe

Very disappointing quality, nothing like the photos

The biltong I received was full of large pieces of fat, gristle and tough sinew. Much of it was extremely difficult to chew, and I ended up removing and throwing away a considerable amount, as you can see from my photo.

This is also nothing like the product photos online, which show lean, well-trimmed pieces without all this visible fat and gristle.

What makes it even more disappointing is that I have bought £3 packs of biltong from Sainsbury’s that were considerably better quality than this.

For a specialist South African food retailer charging a premium price, I expected much better-quality beef and much better trimming.

Poor value and very disappointing. I wouldn’t buy it againi

Have same experience with many what air conditioning, same situation now , trying to get refund

Enjoyed my stay at Corinthia at Malta , good location,direct access to nice beach , very friendly and professional service. Only downside was my sun cream left ( covered up by towel ) on the sun lounge was gone , it was end of day, I was send to quite a few places next morning, spoke to multiple people , didn’t get it back

Over booked

Avoid this company.

After my first purchase, I was automatically enrolled in a £224 monthly subscription. I tried to cancel by changing the delivery date and emailing customer service, but they still charged me.

I was told the order couldn’t be cancelled because it was already with the carrier. I got my neighbour to watch out delivery. It was never arrived. I send email a few days later, I was told the delivery had actually been cancelled and then they refused to refund me, claiming it was my fault because I was away, so delivery was cancelled. Their explanations completely contradicted each other.

The food wasn’t great, my cats didn’t enjoy much of it, and the customer service was dishonest and extremely disappointing.

I won’t be buying from them again and wouldn’t recommend them.

3 of them are failed to provided , no availability, or golf course was shot , no clue why they kept tee time available to book online , I got voucher and drove to the golf course, found out that golf course was shot 🥲, indeed it is unacceptable, wasting time and then I got no time to make new plan for the day. Chased up 4 tiems , no one got back to me regarding refund . I eventually got refund for other two bookings , it took me quite a time to chase up . I really hate to write a negative review

Avoid all , nothing fit , ordered my size , all too HUGE, photos all look Amazon. Return is impossible, has arranged by customer, can’t submit track number , since didn’t provide Evri as option . £599 is not refunded, still chasing up

Australian company , very likely set up by Asian , using western faces to fake Australian brand , cheap quality and return has by customer,

Funny sizes, don’t fit and return to address in Hong Kong , giving address is in Chinese , can’t find any parcel company to send back … what a nightmare

Fast delivery and good service , easy return .
Very easy category and plenty good choices

They don’t send order confirmation, not in junk mail box either. There wasn’t any paper inside package either. It made the return impossible, on the website I can’t find the way to contact , kept going in loops, eventually I tried phone number on the package in very small print , finally sorted it out .

very rude customer service and hanged my call, it was foreign( Sounds Indian) accent. poor MDF material and avoid all at all cost. At the end I bought with a solid mango wood cabinet, I got to wait , was mire than happy to wait for a decent product and excellent customer service.

The worst experience ever with estate agency .. avoid at all cost

Once you paid signed the contract and paid 12 months rent, they ignore you. Particularly impossible and rude the guy called Ervis (Battersea power station branch).

broken furniture we have to buy new furniture and was told that we have to keep there when we leave