Steve
Reino Unido
Opiniões
Opinião sobre DX
Opinião sobre Cyclo Monster
Zero after sales service
Great product,Timely dispatch and smooth delivery. Let down by zero after sales when they ignored e mails/Online enquirys,about some small problems.
Resposta da Cyclo Monster
Opinião sobre TalkTalk
Frustrating
Router stopped working,Was on to so called tech experts (India) for 2 and a half hours while they performed tests etc. I said it's the router that's packed in several times but was pushed into having an engineer visit to the tune of £75..And guess what replaced the router. **(Now had contact saying charge will be refunded)
Resposta da TalkTalk
Opinião sobre TalkTalk
Clueless
Contacted me saying they were upgrading my broadband for free (future broadband) I had to book in with BT engineer and they were sending a new router. Then I got a series of emails.. First said they were cancelling my order as they can't provide it in my area. Spoke to chat line who said strange it is no problem in your area. Then e-mail saying we're sorry that I cancelled my order and to sent router back or I'll get charged. They haven't a clue,time for a change.
Resposta da TalkTalk
Opinião sobre Choicecar
Never turned up for Airport pick up
Never turned up for Airport pick up. Avoid if you don't want letting down
Opinião sobre 247 Home Rescue
Not impressed
Not impressed, Had a call out from engineer who said we need a new pcb board. Only to be called back from 24/7 to say we cant have it as boiler to old. We were paying an enhanced price and a large excess £75 because we had an older boiler. engineer was there 2 mins so thats £95 just to be told your not covered. Happy to take your money till you have a problem.
Resposta da 247 Home Rescue