Taskrabbit Delivery (formally Dolly) Opiniões 

4595
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I know it sounds crazy but I used task rabbit moving three times this week … first a quick trip to pick up a treadmill at a Sporting goods store … done within 3-4 hours .. then a small move and then a... Ver mais

Classificada 5 em 5 estrelas

Michael and Shaq worked tirelessly to make sure our belongings were transferred to our 5th floor walk up in a safe and efficient manner. They were simply awesome and we would hire them again in a hear... Ver mais

Classificada 1 em 5 estrelas

Because of the system apparently glitching out and having a “whoopsies” I had to pay $130 worth of cancellation fees because of having to reschedule my move because 2 days before my scheduled appointm... Ver mais

Classificada 1 em 5 estrelas

My one order got double booked by the service. I never got notified that this happened, not sure how they allow it to happen, so two people showed up for my order. One person delivered it but due to... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de entrega
  2. também em
  3. Empresa de mudanças
  4. Serviço de correio expresso e entrega

Sobre Taskrabbit Delivery (formally Dolly)

Escrito pela empresa

Taskrabbit Delivery (formerly Dolly) re-imagined big-and-bulky moving and logistics services to major retailers and consumers alike. With nationwide operations and millions of moves and deliveries completed, the platform accommodates specialized hauling and specific delivery types—including Room of Choice delivery for retail partners, final-mile store fulfillment, small business inventory transfers, and transport for oversized retail purchases.

How it works:

  1. Choose a service: Tell us when, where, and what you need help with—from just muscle to full moves and delivery.
  2. Get an upfront price: Skip the surprises and hidden fees. Feel confident knowing exactly what you're paying!
  3. Sit back & relax! Chat with your Helper and know exactly where your task is with real-time tracking.

For more information on Taskrabbit Delivery, or to book your next big-and-bulky move alongside your everyday household projects, visit www.taskrabbit.com/delivery or download the Taskrabbit and Taskrabbit Delivery app on iOS or book directly without download over the web app at book-delivery.taskrabbit.com.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as opiniões

(4595)

2445 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Price too high, not transparent

Back when I used Dolly, I had good experiences with delivery services and the pricing was more transparent. With Taskrabbit, I was assigned movers with a van right away even though I’d asked for a pickup truck (cheaper). The bed frame was already disassembled, which I could have taken in my car, and the recipient assembled it. There were no stairs at either location. I did ask for the old queen mattress and box frame to be hauled away, maybe that accounted for the additional charge after the move was done. The movers themselves were fine but I don’t know how this got so expensive so quickly. There was a delay in pickup because the seller gave us the wrong address (not my fault). The movers were upset because I think they’d booked another job shortly after this one (again, not my fault).
The cost incurred has me thinking twice about using Taskrabbit again. It’s too bad, because I think Dolly was a good service when I used it. I could have hired guys with a truck from my community at a much cheaper flat rate.

11 de outubro de 2026
Classificada 1 em 5 estrelas

The delivery driver dropped our items…

The delivery driver dropped our items at the garage door and left without even knocking or notifying us that the delivery had arrived. Shortly afterward, Taskrabbit began flooding my phone with requests for a tip.

What made the experience even more frustrating was the complete lack of customer service. There was no apparent way to speak with an actual person, only automated systems that offered no meaningful assistance.

I find it unacceptable to be repeatedly asked for a tip when the most basic level of customer service wasn't provided. This was an extremely disappointing experience, and I will not be using Taskrabbit again.

11 de outubro de 2026
Classificada 2 em 5 estrelas

Mover

Delivery driver was late, in a rush during the move, broke my tv stand.

11 de outubro de 2026
Classificada 1 em 5 estrelas

One person showed up for a two-person…

One person showed up for a two-person job. Had to wait for 45 mins for second to show. Was also supposed to assemble the Ikea funiture, was told that they are not Task Rabbit and that that is task rabbit's job but nobody else showed up.

7 de outubro de 2026
Classificada 5 em 5 estrelas

The process was seamless

The process was seamless. The delivery came at the estimated time and the person doing it moved a cabinet to the room, put on the legs and took away the box and styrofoam.

6 de outubro de 2026
Classificada 1 em 5 estrelas

My one order got double booked by the…

My one order got double booked by the service.
I never got notified that this happened, not sure how they allow it to happen, so two people showed up for my order. One person delivered it but due to their cancelation policy I got charged twice.

3 de outubro de 2026
logótipo da Taskrabbit Delivery (formally Dolly)

Resposta da Taskrabbit Delivery (formally Dolly)

Hi,

Thanks for messaging Taskrabbit! We'd like to hear more so we can look into this for you. Could you send us a private message with the email address associated with your Taskrabbit account? Please contact our Support team by visiting our website (http://www.Taskrabbit.com) and clicking the green "Help" button.

Thank you!

Classificada 3 em 5 estrelas

Great difficulty arranging where to…

Great difficulty arranging where to meet my driver. Web site rejected my attempts to designate a place. Cured by the driver’s enterprise. With a different driver, I might have had trouble.

5 de outubro de 2026
logótipo da Taskrabbit Delivery (formally Dolly)

Resposta da Taskrabbit Delivery (formally Dolly)

Hi
Richard,

We’re so sorry for this experience, your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".

Classificada 1 em 5 estrelas

They were terrible

Had no idea how to carry a simple box. Knocked it picture onto the floor. Never again!!!

9 de outubro de 2026
logótipo da Taskrabbit Delivery (formally Dolly)

Resposta da Taskrabbit Delivery (formally Dolly)

Hi Anne,

We’re so sorry for this experience, your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".

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