To make an online payment
Please have your Parking Charge / Excess Charge or Penalty Notice number and your payment card details ready to make an online payment.
To submit an appeal
Please provide reasons why you wish to appeal the Parking Charge / Excess Charge or Penalty Notice and provide all supporting evidence.
Your appeal will then be reviewed by our dedicated appeals team and you will be contacted within 28 days to confirm the outcome of your appeal.
Please Note – This site is only for paying or appealing against Parking Charges (PC), Penalty Notices (PN) or Tariff Pursuit Notices (TPN) issued by APCOA Parking. You should be aware that any information you provide in connection with your payment or appeal will be used to deal with that payment or your appeal. In the case of an appeal your information may be shared with the Parking on Private Land Appeals service (POPLA) and may be shared with our enforcement service provider if relevant. For more information on how we use your information you can contact the Data Protection Officer via dpo@apcoa.com and more information about your rights concerning the use of personal information is available in our privacy policy, or via the Information Commissioner (www.ico.org.uk).
If you have received a Penalty Charge Notice issued by APCOA Parking on behalf of one of its local authority clients it is important that you follow the correct payment advice on the Charge Notice or correspondence issued to you before proceeding. If you do not do this your payment or appeal may not be received by the correct authority and any balances will remain outstanding and may be pursued by the local authority in question.
This is your reference number near the top of the ticket. It starts with 2 or 3 alphabetic characters followed by numbers sometimes with A on the end.