I placed an order which included a case of water in it. When I received my order, there wasn't a case of water. When I looked at the photo the shopper took after delivery, there was never any case of water in the photo but yet, I paid for a case of water. I don't think this is one of those times that an order got messed up somehow. She just thought she'll help herself to items out of other people pockets. I ended up getting my money back, took my tip back and gave her a one star. I also pointed out to Instacart that the photo she snapped never had a case of water in it. A 24 case of water is not something you forget to deliver. Watch out for these type of shoppers.