Bunch of clueless and lazy amateurs running the show. Consider soliciting their service only if you want to experience mediocre, irritation, pain and anguish. There are lots of options out there in the market. Stay clear of these folks.

Our story:

Tldr:
1. we booked online. Online payment
2. Failed to pick up. Lots of followups from our end
3. They pick our stuff up and we moved to augsburg
4. They cancel the order and send our stufd back to hamburg and threaten to dump our stuff in front of someone else' apt.
5. Send us an invoice for picking up our stuff


due to relocation (ham to augsburg), we solicited their service. They werent recommend by anyone, just bad luck. After picking up our stuff (they did not come on the commited date) from ham, they cancelled the order and they now want to send our stuff back to hamburg. We dont live there anymore. We live in augsburg. They want to dump our stuff infront of some one else' house.

Stay away. Incompetent and dishonest company