Everyone is so joyful from my 4 year old niece getting her first bouquet to my 80 year father getting chocolate dipped strawberry's (his name is Barry) and myself when my friend sent me flowers waitin... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
User Friendly Website to place your order. This is my go to Online Flower provider. Never have an issue with sourced local vendors to deliver beautiful flowers! Not to mention, I love my discount... See more
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I appreciated the site's ease of use and plethora of choices. I would appreciate more photo displays of each choice though. Choices for additions to the order weren't occasion-appropriate, so choices... See more
Company replied
The website was so beautiful! Many gorgeous floral selections to choose from. Sent as a gift for my dear cousin on her 80th birthday. I loved the sunflower basket! Fun, easy & affordable. Thanks, Pam
Company replied
Company details
About FTD
Written by the company
For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.
Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.
FTD Freshness Guarantee
7-day freshness guarantee
Your perishable flowers and plants are guaranteed to last seven days. If, for any reason, you are not satisfied with your delivery, please contact us within that timeframe, and we will make it right.
Contact info
200 N LaSalle St, 60601, Chicago, United States
- 1-800-736-3383
- www.ftd.com
4.4
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Deliveries always arrive on time
Deliveries always arrive on time and the flowers are what you ordered.
14 October 2026
Reply from FTD
We appreciate your review and appreciate you taking the time.
Very easy to pick and choose floral…
Very easy to pick and choose floral arrangements
14 October 2026
Reply from FTD
We appreciate your review and appreciate you taking the time.
Turned off from Kalshi promos
5 stars if not for your Kalshi promos at the end. Hard to trust a company that aligns themselves with Kalshi. I would have stopped if not for being to lazy and in a hurry.
14 October 2026
Reply from FTD
Thank you for your feedback. We sincerely apologize that our promotional content impacted your overall experience and caused concerns about our brand partnerships. We understand that trust is an important part of the customer experience, and we're sorry that this aspect left you with a negative impression.
We truly appreciate you taking the time to share your thoughts and are grateful for your honest feedback. We’re pleased to hear that your experience was otherwise worthy of a 5-star rating, and your comments will be taken into consideration as we continue to evaluate the customer experience. Thank you again for your feedback and for giving us the opportunity to learn from your experience.
Reply from FTD
We're so grateful that you took the time to share your experience with us.
Reply from FTD
We appreciate your review and appreciate you taking the time.
Update to my previous two star review
Update to my previous two star review: the company contacted me and gave me 50% back for sending an arrangement that didn't match the original description. This is very fair and I will gladly give them another shot in the future. Thank you FTD for your excellent customer service. I am grateful.
12 October 2026
Unprompted review
Reply from FTD
Thank you for taking the time to review your experience with our service.
Just completed order
Just completed order. Was very easy and allowed for detailed business address for delivery.
14 October 2026
Reply from FTD
We appreciate your review and appreciate you taking the time.
Took additional ten minutes to check if…
Took additional ten minutes to check if I accepted anyone of your offers. had to look up names, passwords, get her and there back and forth, frustrating, and n to sure the order was going through. time was limited and I should have sipped everything else if I knew it was going to take up such time! I hope the order gets through!
14 October 2026
Reply from FTD
Thank you for sharing your experience with us! We truly value your feedback and look forward to making improvements based on your insights.
flower arrangements are always fresh
flower arrangements are always fresh, beautiful and last a long time. excellent!!
14 October 2026
Reply from FTD
Thanks so much for sharing your experience! We really appreciate you taking the time to let us know how it went.
I will fill this out AFTER my friend…
I will fill this out AFTER my friend receives the flowers!!!
14 October 2026
Reply from FTD
We appreciate your review and appreciate you taking the time.
Everything went well.
14 October 2026
Reply from FTD
We're so grateful that you took the time to share your experience with us.
Easy to use website
14 October 2026
Reply from FTD
Thank you for taking the time to review your experience with our service.
Reply from FTD
We're so grateful that you took the time to share your experience with us.
Flowers and plants are very hardy and…
Flowers and plants are very hardy and service is great
14 October 2026
Reply from FTD
We’re so grateful that you took the time to share your experience with us! Thank you!
Ordering was convenient
Ordering was convenient. I trust the delivery will go just as smooth, and that the flowers are plentiful and fresh as shown.
12 October 2026
Reply from FTD
Thanks so much for sharing your experience with our service! We really appreciate your thoughts.
Quick and easy!
14 October 2026
Reply from FTD
We appreciate your review and appreciate you taking the time.
Reply from FTD
We’re so grateful that you took the time to share your experience with us! Thank you!
Had to go out of town on my goddaughter birthday
Had to go out of town on my goddaughters birthday ordering flowers on the way to the airport to let her know I was thinking of her and love her
14 October 2026
Reply from FTD
Thank you for sharing your experience with us. We truly value your feedback and appreciate the time you took to express it.
Your website is very clunky and…
Your website is very clunky and difficult to use requiring repeated inputs to get the order through. I do know the flowers are beautiful but this is something to work on
14 October 2026
Reply from FTD
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you experienced while using our website and for the difficulty you encountered when placing your order. We understand how important it is to have a smooth and convenient ordering process, and we're sorry that repeated inputs were required to complete your purchase.
We truly appreciate your comments and are grateful for your suggestion regarding our website experience. We're pleased to hear that you were happy with the beauty of the flowers, and we thank you for allowing us the opportunity to address your concerns. Your feedback is valuable as we continue working to improve our services, and we appreciate your support and understanding.
Reply from FTD
We’re so grateful that you took the time to share your experience with us! Thank you!
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