I cannot thank Rik enough, the man is a legend, he went way above and beyond to help me and my family set up our utilities. He made the best suggestions and throughout the entire call he made me feel... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m so grateful for Rick’s help! 🙌 He is super friendly, professional, and even funny 😄. He guided me through everything I needed to set up in my new home — electricity, water, and internet. He... See more
I’ve used Utility Direct for two years now and they have been an incredible resource. They are very professional, kind and patient. Their support made moving to a new country where I needed to learn n... See more
My experience with Utility Direct has been exceptional. In a new country, first time buyer. With 1 call I had assistance across the board. Even when I had delays due to my internal process, reaching b... See more
Company details
- Price Comparison Site
- also in
- Energy Supplier
- Furniture Rental Service
- Internet Provider
- Mobile Network Operator
- Utility Contractor
About Utility Direct
Written by the company
Utility Direct is een innovatief platform gericht op het volledig ontzorgen van klanten tijdens een verhuisbeweging. Heeft u een klant die gaat verhuizen of gaat u zelf verhuizen en heeft u (nuts)voorzieningen nodig?
Bij Utility Direct nemen we binnen 24 uur op een voordelige manier alle zorgen weg over het regelen van de voorzieningen met betrekking tot uw nieuwe woning. Van het afsluiten van elektra tot aan het verhuizen van de meubels: wij bieden een totaalpakket aan waarbij we samenwerken met betrouwbare en ervaren partners. Op die manier kunt u op een ontspannen manier verhuizen en direct genieten van uw nieuwe woning. Onze experts, die uitstekend Engels spreken, adviseren u hierbij op maat.
Simpel, Snel & Betrouwbaar!
Contact info
Overschiestraat 176A, 1062XK, Amsterdam, Netherlands
- +31 (085) 06 03 096
- contact@utilitydirect.nl
- utilitydirect.nl
4.8
Excellent
458 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent professional Service
Excellent professional service for an expat. Fixed utilities quickly and effortlessly. Highly recommend this company. David
9 October 2026
Unprompted review
Great service and most things got taken…
Great service and most things got taken out of my hand when I arrived in Amsterdam. Thanks!
3 October 2026
Unprompted review
Very satisified with the services
Very satisified with the services. i was never really sure what providers fit my needs the best but thanks to Utility Direct i was able to get a lot of strees of my shoulder
3 October 2026
Unprompted review
Highly recommended for Expats
As an expat, it's been really easy to set up all the utilities with them. It can look very chaotic and different when coming from abroad and they helped a lot.
I really recommend it.
2 October 2026
Unprompted review
Reply from Utility Direct
Dank je wel, dat waarderen we enorm!
very professional and detailed services
their service team speaks to you like they have experienced the process themselves which is great!
9 September 2026
Unprompted review
Reply from Utility Direct
That's one of the best compliments we could receive. Our team genuinely knows the process inside out. Thank you!
Great service no service fee and my…
Great service no service fee and my utilites got cheaper what more can I ask? Thank you for your help Berkay
24 September 2026
Unprompted review
Reply from Utility Direct
Free service and cheaper utilities, that's the dream outcome! We'll make sure Berkay sees this. Thank you!
Nice company and very nice people
Nice company and very nice people. Were very helpful and got me some amazing deals.
1 October 2026
Unprompted review
Reply from Utility Direct
Amazing deals and nice people, that's the combo! Thank you so much.
Great experience, recommended
Quick, proactive and solution oriented
1 October 2026
Unprompted review
Reply from Utility Direct
That's exactly how we like to operate. Thank you!
very quick recommendations and…
very quick recommendations and resolutions
14 September 2026
Unprompted review
Reply from Utility Direct
Quick and to the point, thank you!
They helped me again with renewing my…
They helped me again with renewing my utilities contracts. Great follow-up service and they helped me with securing better rates for the new year!
16 September 2026
Unprompted review
Reply from Utility Direct
Back for renewal and better rates secured, love to see it! Thank you for coming back and for the kind words.
Honest and supportive
Excellent organization, with honest suggestions and support to help you choose the right providers.
7 September 2026
Unprompted review
Reply from Utility Direct
Honest advice and the right fit for each person, that's exactly how we work. Thank you!
Reply from Utility Direct
Thank you, we appreciate it!
Seamless and Efficient Utility setup
Very happy with Rik's and Mariam's prompt service in setting up our essential utilities (electricity, gas, water) and Wi-Fi for our new place in the Netherlands. The service is very seamless, and the delivery is super fast and efficient.
Highly recommend!
10 August 2026
Unprompted review
Reply from Utility Direct
Rik and Mariam working together to get everything sorted seamlessly, that's the team spirit we love! They'll both be happy to read this. Enjoy the new place and thank you for the recommendation!
The team is very professional and made…
The team is very professional and made things easy
1 September 2026
Unprompted review
Reply from Utility Direct
Professional and easy, that's the combination we always aim for. Thank you!
Everything was dealt with very quickly.
Everything was dealt with very quickly.
Our utilities got cheaper, we signed a bridging contract for electricity and gas, and everything was handled within two or three days. Recommended.
4 stars because there was some confusion about one of the utilities
26 August 2026
Unprompted review
Reply from Utility Direct
Really glad everything came together quickly and you ended up with lower rates! We're sorry there was some confusion along the way on one of the utilities. If there's anything still unclear or we can help clarify, please don't hesitate to reach out at contact@utilitydirect.nl.
Thank you for the recommendation!
I cannot recommend Utility Direct enough!
I cannot recommend Utility Direct enough! As a non-Dutch, first-time renter, organising utilities in the Netherlands felt like a daunting task. Dylano from Utility Direct immediately eased my concerns. His clear and direct explanations made the entire process effortless, helping me set up my gas, electricity, water, and Wi-Fi contracts within a matter of minutes.
26 August 2026
Unprompted review
Reply from Utility Direct
First time renting in a new country with no idea where to start, and Dylano had everything sorted in minutes. That's exactly the experience we want every newcomer to have. We'll make sure he sees this. Thank you so much!
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