Holiday Extras Reviews 

What a novelty to speak to a real person!
I found a quote online and on a whim decided to phone instead of connecting with another webpage.
Elizabeth was professional and personable. I could ask her questions and get answers. Speaking to a human is becoming far too rare these days!
Thank you! You made purchasing insurance a pleasant and even memorable experience!

Stay well away from this company.
We used Holiday Extra to book our Airport car park, due to a bus replacement on our return from holiday, we were late by 30 minutes and Holiday Extra charged us an additional £48, we were absolutely disgusted, numerous e-mails, 8 weeks later we get an reply, still arguing the case,
I have decided to waste no more time with this company, their understanding and service is appalling.. stay clear!

I foolishly put the wrong email address in when I booked my airport parking so I went on the live chat and it was sorted straight away.
Really great service. I would highly recommend Holiday Extras.

Had a problem with my booking. Very helpful if not a little slow. Tried to sort direct with Premier Inn who were useless

Thanks to Holiday parking Munchen staff. Everything was good.
Peter

I have used Holiday Extras for a few years and am thoroughly happy with every service they provide.I had a recent booking with a query ,which they sorted out very efficiently
100%recommend
100% use again

Very helpful.
Easy to use.
I always book my airport parking through these

understanding member of the team to help with my problem

Simple process enabled me to clarify my confusion and get my booking changed swiftly.

Still have not responded or resolved my case despite multiple emails. As I stated previously I thought this company was very good and had no previous issues. Very dissatisfied and disappointed 😞

Great value and service. I've used this company on many occasions, always efficient, app is easy to use, and when I have had difficulties on line chat resolved very quickly

Lena was extemley helpful in walking me through the process. It was a pleasure comunicating with someone who truly knows the products that are available.

Vinit was great once I had managed to get past the autobot and speak with someone

We arrived at Manchester Airport P12 Mid Stay carpark on the 5/10/2026, only to find the lower levels had no parking spaces available or too difficult to park in due to other cars poor parking. I arrived at level 9 to find access to the upper floors (level 10 and up) had been blocked due to maintenance , Had Holiday Extras been in touch to warn me about limited parking I would of arranged to park else where , I had a flight to catch so followed the car in front up the "down" ramp to level 10 and park with tens of other cars who had no doubt found themselves in the same situation !!

Excellent handling of a refund for a return transfer that I had to cancel while on holiday. The Holiday Extra advisor was helpful and understanding and the refund came quickly.

Was notified of incorrect resort pick up time by WhatsApp the day before booked return holiday transfer. As this was scheduled 3 hours earlier than necessary and we didn’t want to wait 6 hours before our flight home I attempted to rearrange. This proved impossible as when I contacted the actual transfer company I was informed that only Holiday Extras could reschedule and was given a number in American. When I finally got through I was told to contact the actual transfer operator then was cut off. Attempting to resolve the issue through email was also fruitless as I was told that it took 5 to seven days to process such requests. After going round in circles for about an hour I gave up.

I had to amend a booking and it all got sorted within minutes no issues and smooth swift transaction- Rory was really helpful

The lady I spoke to was friendly, easy to understand and talk to,and very helpful.

Sickening. Made a booking for car parking with Holiday Extras.
When I went online to check all was in order it appeared that I had not completed the booking so paid again.
Same car, same person, same period.
When I pointed this out the auto-system response is I was too late to cancel.
Paid twice and no refuund. Shame on Holiday Extras.