Catalyst Surplus Reviews 

54
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently share that the items they purchase arrive in fantastic condition, often exceeding expectations and matching online descriptions perfectly. Buyers frequently appreciate the very reasonable prices and the wonderful selection of niche surplus gear available on the site. However, some people mentioned that order processing and shipping times can be quite slow. Consumers noted that packages often stay stuck in the initial stage for a long time before finally moving. Shoppers explained that receiving their purchases successfully usually requires extra patience due to these noticeable logistical delays.

What people talk about most

Product

People report positive experiences with product, highlighting that items arrive in mint condition, exactly as... See more

Delivery service

Clients share satisfaction on delivery service, noting that products generally arrive quickly and in good... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction and noting that items arrived... See more

Order

Customers consistently note positive experiences with order processes, highlighting that items arrive in good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A few items were missing from order, when contacted I was answered very promptly and the items are being shipped. I understand mistakes happen and they're going above and beyond to remedy the situatio... See more

Rated 4 out of 5 stars

Selection is great. I've heard f Great things about these plates. I hope I never have to use them but I'm confident they work.

Rated 4 out of 5 stars

It took two weeks to ship instead of the 4 days said on the website however once shipped it took less than a week to get to my house shipping cross country The gas mask I ordered (msa advantage 1000... See more

Rated 4 out of 5 stars

Shipping is slow, but it still got to me. Product was in fantastic shape for the price you pay!


Company details

  1. Surplus Store
  2. also in
  3. Army & Navy Surplus Shop

Written by the company

Quality tactical gear, military & LE surplus.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

54 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(54)

43 reviews in the last 12 months

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Rated 2 out of 5 stars

Ordered on sept 24 no shipping information no updates. Not the first time either.

Ordered on sept 24. It is now October 8, product still has not shipped. Product said it was in stock at time of order. If its backordered or something that'd be fine but they could at least say something. My previous order took 10 days to ship, and only then started moving because I sent an email to them asking what was taking so long. I'm not unreasonable, but taking ten days to two weeks or more to ship an in stock item seems a little ridiculous. Giving two stars instead of one because when products do ever show up from these guys they are high quality. But the speed at which orders are fulfilled and communication are exceptionally poor.

24 September 2026
Rated 5 out of 5 stars

Avon FM12 Mask

The "Ticket Made" delay is a bit lengthy but, once shipped, comes quickly within a day or two.
Product was mint, factory new and the handbook to boot, a little dusty but everything was in order.
10/10, Catalyst is quality surplus.

1 September 2026
Rated 5 out of 5 stars

Fast shipping

Fast shipping, product was as stated and advertised on the website. I've heard of other people having long shipping times, not the case with my order.

23 August 2026
Rated 5 out of 5 stars

The check out process was easy and I…

The check out process was easy and I knew what I was gonna get. The mask came in excellent condition and even came with the manual. The item was nicely packed and their customer service was quick when I had a question about my order

22 August 2026
Rated 5 out of 5 stars

Top Notch Kit Supplier

Great as usual in regards to their selection. Hoping to see many items restocked again at some point but otherwise always a great place to get niche gear from. Shipping took a lil long, but maybe i need to pay attention to that notice next time (lol).

22 July 2026
Rated 5 out of 5 stars

Repeat customer

Bought another item from this site- very quick and tracking was accurate. Looking forward to more surplus items.

12 July 2026
Rated 4 out of 5 stars

Shipping is slow

Shipping is slow, but it still got to me. Product was in fantastic shape for the price you pay!

19 June 2026
Rated 4 out of 5 stars

A few items were missing from order, but made right

A few items were missing from order, when contacted I was answered very promptly and the items are being shipped. I understand mistakes happen and they're going above and beyond to remedy the situation. I highly recommend them for purchasing surplus equipment/gear.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

I recommend

Item as described. They followed up when I checked in on my order. They have lots of cool items that I wish I could justify buying.

7 June 2026
Rated 5 out of 5 stars

Skeptical at first, but legitimate

I bought an AVON FM12 gas mask from the site and received a tracking number by UPS that said “the label was created” for a solid week and a half. I was concerned and commented under an insta post about the delay and was reassured that the order was processing. Managed to get a hold of it and it was a mint respirator, no issues whatsoever. Will be buying from this site again, it has earned my trust.

12 June 2026
Rated 4 out of 5 stars

Long shipping but still good quality

It took two weeks to ship instead of the 4 days said on the website however once shipped it took less than a week to get to my house shipping cross country
The gas mask I ordered (msa advantage 1000) arrived in amazing condition with only some light yellowing on the visor.
My only complaint with this order and company is that it took a while for them to ship it.

3 June 2026

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