When I first joined your prices were reasonable now looking your prices have shot up a lot a lot more than other eSIM apps. Just curious once you get someone on board you raise the prices. That’s not... See more
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Review summary
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What people talk about most
Reviews shaping this summary
using Airalo has saved me a lot of time and put the world at my fingertips. The eSIM is easy to use and provides a seamless connection. However, I've had two experiences where your e SIM didn't work a... See more
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We love Airalo esims when we travel, they are very convenient being easy to download and activate. They are so useful when you travel being able to check maps and search for helpful travel information... See more
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Worked well in all countries visited. Very convenient that you offer an unlimited data option so you don't have to worry about your usage. Price can be lower. Connection was ok. Instructions can be so... See more
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Company details
- Telecommunications Service Provider
- also in
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
- Travel Aggregator
About Airalo
Written by the company
Stay connected wherever you travel. With an Airalo eSIM (digital SIM), stay connected easily in 200+ destinations worldwide. No roaming fees or hidden costs — just easy, affordable, global connectivity.
What is an eSIM?
An eSIM is like a SIM card, but digital. It's built into your phone and functions just like a physical SIM.
Instead of having to go hunt for a physical SIM card, you can purchase an eSIM directly from the Airalo app, install it on your device, and instantly connect to a mobile network at your destination.
What is an Airalo eSIM plan?
An Airalo eSIM plan gives you access to mobile data, call, and text services. Choose between local, regional, or global eSIM plan to get online in 200+ destinations. You can also choose between Airalo's Unlimited packages for peace of mind, or choose a specific data package, over a number of days. Simply download the Airalo app, purchase your chosen eSIM, install it on your device, and connect to a mobile network when you arrive at your destination!
How does it work?
- Install the Airalo app.
- Purchase an eSIM plan for your travel destination.
- Install the eSIM.
- Turn on your eSIM and connect to the internet upon arrival.
Airalo eSIMs are available for 200+ destinations, including:
- United States eSIM
- United Kingdom eSIM
- Turkey eSIM
- Italy eSIM
- France eSIM
- Spain eSIM
- Japan eSIM
- Germany eSIM
- Canada eSIM
- Thailand eSIM
- Portugal eSIM
- Morocco eSIM
- China eSIM
- Europe eSIM
- South Africa eSIM
- United Arab Emirates eSIM
Why choose Airalo?
- Our core values (empathy, ownership, innovation, trust, growth, and customer-first) dictate everything we do.
- We are fully transparent about our eSIMs and prices, including the data cap and reset for our Unlimited packages.
- We are the eSIM pioneer and over 30+ million users trust us.
Why travelers love Airalo:
- Fast and efficient multi-lingual customer support.
- Flexible and affordable data packages, including Unlimited eSIMs.
- No hidden fees or surprise roaming charges.
- Unlimited eSIM packages with no hotspot limit.
- eSIM options for calls, text, and phone numbers.
eSIM FAQ
What does an Airalo eSIM package come with?
An Airalo package comes with a fixed amount of data (e.g., 1GB, 3GB, 5GB, etc.) valid for a specified time period (e.g., 7 days, 15 days, 30 days, etc.). You can also choose Unlimited data packages for a specified period. Airalo also offers calls, texts, and a phone number for 30+ destinations. If you run out of data or your validity period expires, you can top up your eSIM or download a new one right from the Airalo app.
How much does it cost?
eSIMs from Airalo start from US$4.50 for 1GB of data.
Does an eSIM come with a number?
Some eSIMs come with a phone number so you can call, text, and access data. Check your eSIM description for details before purchase.
What devices are ready?
You can find a regularly updated list of eSIM-compatible devices at this link:
Who is Airalo best for?
- Anyone who travels, whether it's for business or vacation.
- Digital nomads who need to stay connected to work while abroad.
- Crew members (e.g., seafarers, flight attendants, etc.) who need to stay connected while they travel.
- Anyone who wants an easy and affordable data alternative to their home network.
Can I use my SIM card at the same time?
Yes! Most devices allow you to use multiple SIMs and/or eSIMs simultaneously. You can keep your primary line active to receive text messages, calls, and 2FA authentication (but remember, they'll be subject to roaming fees).
Happy travels!
–Learn more about eSIMs and Airalo:
- Airalo Website: www.airalo.com
- Airalo Blog: www.airalo.com/blog
- Airalo Help Center: www.airalo.com/help
Join the Airalo community!
Follow @airalocom on Instagram, Facebook, YouTube, TikTok, Twitter/X, and LinkedIn.
Privacy Policy
www.airalo.com/more-info/privacy-policy
Terms & Conditions
Contact info
6 Raffles Boulevard, #03-308 Marina Square, 039594, Singapore, Singapore
- support@airalo.com
- airalo.com
4.1
Great
47K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great once you start
14 October 2026
Had trouble confirming e-sim had loaded…
Had trouble confirming e-sim had loaded but the online help was amazing and got it all sorted in no time
14 October 2026
Have not beenable to use art allapfar
Have not beenable to use art allapfar. Very disappointed!😠
14 October 2026
Useless for South Africa
Useless for South Africa. Super easy to add to phone. It worked immediately upon landing at Jnb airport and then never again. Not once did it connect anywhere in South Africa. Don't waste your money. Pointless
30 July 2026
Unprompted review
I found Airalo very easy to use
I found Airalo very easy to use. My only thing was it started the minute I inserted the eSIM but this may have been an error on my part.
Very easy to top up als.
21 August 2026
Thanks for activating my SIM
14 October 2026
Is easy to install and use
14 October 2026
Reply from Airalo
Hey! Thanks for sharing that our setup felt smooth and got you online fast. With our eSIMs, you can land, tap in, and enjoy your trip with fewer steps. Safe travels and we hope to be part of your next journey!
- The Airalo Team.
Excellent service!It was helpful
14 October 2026
Reply from Airalo
Hey! We’re really glad our eSIMs helped when you needed them most. Travellers like you are exactly why we keep Airalo simple to use, even while you are on the move. Wherever your next trip takes you, we hope we can be part of it!
- The Airalo Team.
Good value for price
Good value for price. Should have more options with calls in more regions
14 October 2026
Reply from Airalo
Hi! Glad Airalo and our eSIMs felt like good value for you. We agree that calls and texts can vary by destination, and we will keep this in mind as we work on having more coverage options. Thanks for sharing it, and have an awesome trip!
The Airalo Team.
Ease of use.
14 October 2026
Reply from Airalo
Hi! We are really glad our eSIMs have felt easy to use while you are on the move. That is exactly the kind of experience we are always working toward. Enjoy your trip, and wherever you go next, we would love to be part of it!
- The Airalo Team.
Reply from Airalo
Hi! We are glad your experience with our support felt excellent. Thank you for trusting Airalo on your travels, and we would love to be part of your next trip with our eSIMs!
The Airalo Team.
Reply from Airalo
Hi! Love hearing that you had an excellent experience with our eSIMs, and we really appreciate the "highly recommended." Airalo is made for travel days that just work, so enjoy the next one!
- The Airalo Team.
Reply from Airalo
Hi! It is wonderful to hear that you always found someone available to help while you were on the road. That is the kind of support experience we want to keep delivering with our eSIMs. Thank you for trusting Airalo and sharing this, it really matters to travellers who just want to keep moving without second-guessing their connection. Wherever you land next, we would love to be part of your future travels!
- The Airalo Team.
Reply from Airalo
Hi! We are really happy to hear you had a smooth experience with our eSIMs during your trip. That is the kind of setup we always want for travelers, so it means a lot to see it working well for you. Enjoy the rest of your travels!
- The Airalo Team.
Fixed problem I had with my eSIM…
Fixed problem I had with my eSIM quickly and efficiently. Will continue to use for my travels.
14 October 2026
Reply from Airalo
Hi! We know how important it is for your eSIM to work smoothly while you travel. Love hearing that everything is going well now. Really glad Airalo could be part of your journeys, and we would love to be there for your next one too!
- The Airalo Team.
Reply from Airalo
Hi! Glad to hear things are working smoothly now. Travel can be stressful, so we want our eSIMs to keep you connected without extra hassle. If anything else comes up with your eSIM while you travel, we are here to help. Thank you for sharing this with us!
- The Airalo Team.
Good connectivity
14 October 2026
Reply from Airalo
Hi! Thanks for sharing that our eSIM helped your connection feel steady while you were traveling. We are glad you had that experience, and we hope our services are part of your next trip too. Safe travels ahead!
- The Airalo Team.
Great app!
Airola kept me connected from usa to Canada to the Phillipines and caribbean. Highly recommended to my friends and peers.
14 October 2026
Reply from Airalo
Hi! Staying connected across your trip is exactly the kind of smooth travel moment we love to hear about. We are really glad you shared it with your friends too, and we hope our services are part of your next journey wherever it takes you!
- The Airalo Team.
Best eSIM company
I've used Airalo twice now, and it has been the best eSIM provider I've experienced. On both occasions, I contacted customer service and my enquiries were handled efficiently and resolved successfully. The support team is quick to respond and genuinely helpful when it comes to solving any issues.The eSIMs are easy to purchase and install, with clear step-by-step instructions that make the whole process straightforward. Overall, Airalo offers a reliable service backed by excellent customer support. I wouldn't hesitate to use them again and will only use this provider for my future travel eSIM needs.
14 October 2026
Reply from Airalo
Hi! Thanks for sharing that your Airalo experience with eSIMs has been smooth, and that our support was there when you needed it. Wherever you travel next, we would love to be part of it!
- The Airalo Team.
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