Wim

Hello Wim,

Appreciate you taking the time to provide your valuable feedback.

Your review wasn’t entirely clear, so we’d like to clarify a couple of possibilities to ensure we address your concern correctly.

If you were referring to the language on our website, we do offer several language options: English, Spanish, Italian, Dutch, Portuguese and French. You can switch the language using the dropdown at the top of the homepage, right next to the currency selector.

However, if your comment relates to your Renfe ticket being issued in Spanish, please note that the language on tickets is determined by the rail operator. Since Renfe is a Spanish carrier, tickets are issued in Spanish by default. As a distributor, we do not have the ability to change the language used on the ticket.

To help with this, here’s a link to a help article that explains how to read a Renfe ticket:

https://help.raileurope.com/article/41657-how-to-read-a-spanish-train-ticket

If you’re still unsure or need further clarification, please don't hesitate to create a support request, and one of our Customer Service Representatives will be happy to help you. To reach us, simply select the "Help" option at the top of our homepage, then choose the "Rail Europe Support" tool at the bottom right to access our Chatbot. From there, you can either click on the "Contact Us" tab directly or if you're in the middle of a conversation, click the three dots on the top left corner and select "Contact us".