Freshly Services Reviews 

296
•
TrustScore 4 uit 5

4,1

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Beoordeeld met 5 van de 5 sterren

Cleaner alerted of me of arrival time 15 minutes prior to coming. Very prompt service and magnificent clean job. Consideration ng age of carpet it looks like new and all stains gone. Cleaner was very... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sam and Shawn were quick to respond to a dead animal removal on priority. They were considerate and accommodating on the pricing as we were also on a tight budget. Not to mention, we called them very... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a great service from Meet to control wasps and bees, I also have had my family use Meet’s services and he offers incredible customer service as well as great services he provides. Would highly r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Meet was amazing - came out to an emergency call at almost midnight after pet accident on mattress, spotless.. very grateful- highly recommend

Bedrijf heeft geantwoord

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4,1

Goed

TrustScore 4 uit 5

296 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 5% van zijn negatieve reviews beantwoord

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4,1

Alle reviews

(296)

295 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Terrible service

The contractor they engaged to clean my couch did a terrible job. He left white detergent residue & blotches all over my couch, he did not remove the dirt & hair in between my cushions or unclip the chase to clean. There were watermarks all over the tiles under the couch. I did reluctantly agree to have them come back out to clean it but after a relative saw how disgusting it was he said don’t get him back he did a terrible job. I engage someone else to do it and they did a brilliant job. They reshaped the cushions. They cleaned every bit of dirt in between the couch, it looked brand-new when he finished. I sent this Company video of how dirty the water was when I got it cleaned again accompanied by photos. I then asked them for a refund or a partial refund and they refused saying we’re going to send this guy back out again. Why on earth would I want this guy back out again? He did a terrible job. Plus I got it cleaned again.
Terrible customer service wouldn’t even give me a portion of my money back. All they kept saying is we are prepared to send him back. Why would I want him back, almost ruined the appearance of my suede couch. They charged $360 which was twice as much as other quotes I previously received. My advice is to never use this company, especially for couch cleaning.

28 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great job and so fast

Great job and so fast, had the job booked in 10 minutes after I emailed.

14 oktober 2026
Review zonder uitnodiging
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Antwoord van Freshly Services

Thank you Natalie! Booked in 10 minutes and job done fast — that's what we love to hear. Hope to see you again soon! 😊

Beoordeeld met 5 van de 5 sterren

Very fast

Very fast, timely service, would recommend to anyone looking for carpet cleaning services

14 oktober 2026
Review zonder uitnodiging
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Antwoord van Freshly Services

Thank you Stefan! Fast and on time — really appreciate the recommendation. Hope to see you again soon! 😊

Beoordeeld met 4 van de 5 sterren

Arrived on the same day I booked

Arrived on the same day I booked. Tim was professional and efficient!

13 oktober 2026
Review zonder uitnodiging
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Antwoord van Freshly Services

Thank you Natalie! Same day and professional — really glad it all came together so smoothly. Hope to see you again soon! 😊

Beoordeeld met 5 van de 5 sterren

Prompt and great customer services

Prompt and great customer services. Came same day. Would recommend.

13 oktober 2026
Review zonder uitnodiging
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Antwoord van Freshly Services

Thank you Tom! Same day and prompt — really glad it all came together so quickly. We appreciate the recommendation and hope to see you again soon! 😊

Beoordeeld met 5 van de 5 sterren

Great

Great, no problems. Fast and did a good job

13 oktober 2026
Review zonder uitnodiging
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Antwoord van Freshly Services

Thank you Matt! Fast and no fuss — really appreciate it. Hope to see you again soon! 😊

Beoordeeld met 2 van de 5 sterren

Pest Control

Can’t fault Sam, he was friendly and efficient but there was a miscommunication with the quote for my pest control. I was quoted $220 for my “entire property” to be fumigated, turns out that was only for inside and I found out after scheduling the work the cost was $380 for inside and outside. Very misleading in the initial quote, as you would assume entire property means both inside and outside, but again not Sam’s fault, I just wouldn’t have booked with them had I known in advance

13 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Prompt in turning up

Prompt in turning up, did a good job, and didn't take too long

12 oktober 2026
Review zonder uitnodiging
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Antwoord van Freshly Services

Thank you Shani! Prompt, efficient and a great result — exactly what we aim for. Hope to see you again soon! 😊

Beoordeeld met 5 van de 5 sterren

Sam’s cleaning brought my carpets to…

Sam’s cleaning brought my carpets to life, better than I expected. I will have him clean my carpets again in about 6 months.

12 oktober 2026
Review zonder uitnodiging
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Antwoord van Freshly Services

Thank you Ian! Better than expected is always the best result — really glad the carpets came up so well. We look forward to seeing you in 6 months! 😊

Beoordeeld met 5 van de 5 sterren

Shiva wasbrilliant

Shiva wasbrilliant, the care he took in dealing with my furniture, mats and he did a great of cleaning up the floors.

12 oktober 2026
Review zonder uitnodiging
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Antwoord van Freshly Services

Thank you Janice! Really glad the furniture, mats and floors all came up great. The team will love seeing this — hope to see you again soon! 😊

Beoordeeld met 5 van de 5 sterren

Meet was amazing

Meet was amazing - came out to an emergency call at almost midnight after pet accident on mattress, spotless.. very grateful- highly recommend

11 oktober 2026
Review zonder uitnodiging
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Antwoord van Freshly Services

Thank you Natasha! Almost midnight for an emergency call — really glad we could get there and sort it out completely. That's what we're here for. We appreciate the recommendation and hope to see you again soon! 😊

Beoordeeld met 5 van de 5 sterren

Recommended.

Fast. Efficient. Thorough.

9 oktober 2026
Review zonder uitnodiging
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Antwoord van Freshly Services

Thank you Tom! Fast, efficient and thorough — really appreciate it. Hope to see you again soon! 😊

Beoordeeld met 5 van de 5 sterren

There was four armchair which has been…

There was four armchair which has been not cleaned for 3 years and have so much stain but after he finished his cleaning it looks good and smell nice .there was no any mark on it . Sam is also very polite friendly and have good sense of humour.Must recommend to everyone.

10 oktober 2026
Review zonder uitnodiging
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Antwoord van Freshly Services

Thank you Sindy! Three years of stains and all four armchairs coming up spotless — that's a fantastic result! Really glad the service was friendly and enjoyable too. We appreciate the recommendation and hope to see you again soon! 😊

Beoordeeld met 5 van de 5 sterren

Great service

Great service! The technician was friendly, professional, and got rid of our pest problem quickly. Easy to deal with and reasonably priced. Highly recommend!

10 oktober 2026
Review zonder uitnodiging
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Antwoord van Freshly Services

Thank you Ayal! Really glad everything was sorted quickly and the whole experience was smooth and easy. We appreciate the recommendation — hope to see you again soon! 😊

Beoordeeld met 5 van de 5 sterren

My experience with Sam today was very…

My experience with Sam today was very nice and worked hard today on our carpets. I just wanted to put that on the review for him! Definitely deserves 5 stars for today! Thankyou guys!

10 oktober 2026
Review zonder uitnodiging
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Antwoord van Freshly Services

Thank you Malcolm! Really glad the hard work paid off and the carpets came up great. The team will love seeing this — hope to see you again soon! 😊

Beoordeeld met 5 van de 5 sterren

Khan arrived to deal with a wasp…

Khan arrived to deal with a wasp infestation on 20 minutes notice, on a Friday night…pretty amazing response. He was very polite and helpful. I recommend him without hesitation.

9 oktober 2026
Review zonder uitnodiging
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Antwoord van Freshly Services

Thank you Jake! Friday night, 20 minutes notice — really glad we could get there so quickly and sort it out. We appreciate the recommendation and hope to see you again soon! 😊

Beoordeeld met 5 van de 5 sterren

Arrived on time

Arrived on time, service was excellent. Carpet is clean and fresh

9 oktober 2026
Review zonder uitnodiging
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Antwoord van Freshly Services

Thank you! On time and carpets looking and smelling fresh — exactly what we aim for. Hope to see you again soon! 😊

Beoordeeld met 5 van de 5 sterren

Khan was on time and did a great job

Khan was on time and did a great job. The team at Freshly Services were very responsive and attended to the job wonderfully.

9 oktober 2026
Review zonder uitnodiging
Logo Freshly Services

Antwoord van Freshly Services

Thank you! Really glad the whole experience from the team through to the job on the day hit the mark. Hope to see you again soon! 😊

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