
The AI Xchange: Practical AI Guidance & Tools for Nonprofits
To use AI safely and effectively at your nonprofit, you need strong guard rails, clear use cases, and a commitment to using AI to help your staff spend more time with your supporters, not less. The AI Xchange is Neon One's hub for exactly that: tactical, nonprofit-specific tools that give you back time in your week you can spend out in your community all built with a safety-first mindset.
2,007 donors told us where AI belongs in fundraising, and where it does not
Are you AI ready? These resources lay the groundwork to assess where you’re at in your organization’s AI readiness and adopt new AI tools responsibly. If you’re looking for a place to start, AI For Nonprofits 101 will guide you through some first steps.
Have a job to do? Copy the prompt, paste it into the LLM of choice, and get it done. As always, if you’re using free versions of a tool do not enter any sensitive information.
Want more than just a prompt? Download expert-written, reusable skills that will stay active in your workspace and run automatically when called.
Direct Mail and/or Email Appeal Letter
Use this for drafting a flagship fundraising appeal—a year-end appeal, a spring appeal, or a campaign-specific ask—as a printed direct mail letter, plus a shorter email version of the same appeal.
Event Invitation Drafter
Use this to draft the invitation email for an upcoming nonprofit event (gala, 5K, open house, volunteer day, virtual info session, etc.), sent to donors, volunteers, or community members.
Multi-Channel Social Campaign Content Generator
Use this when you have a campaign theme, key message, or impact story and need it turned into ready-to-post copy for LinkedIn, Facebook, and Instagram.
Always make sure to double-check your AI-generated content for accuracy, tone, safety, and brand alignment before hitting publish.
Or copy the following prompt, paste into your LLM of choice once you’ve received a response and it will check it for you.
Copy-Paste AI Quality Check Prompt
CONTEXT & ROLE:
Act as a strict editorial reviewer and ethics officer for a nonprofit organization. You specialize in nonprofit communications, ethical storytelling, and brand voice.
YOUR TASK: First, if it’s not already provided, please ask the user to provide the copy that they would like to edit. Then, review the content provided against four specific validation categories. Process your evaluation step-by-step in two distinct stages.
STAGE 1: EVALUATION CHECKLIST
Go through the content line by line and evaluate it against these four categories:
1.Dignity in representation: Does the text respect beneficiaries without resorting to pity-based fundraising, stereotyping, or savior complex narratives? - Copyright & citations: Are specific studies, stats, or articles properly cited or rephrased?
2. Accuracy & Verification - Fact-check claims: Are statistics, metrics, program names, and partner details accurate and verifiable? Flag any claim that sounds like an AI hallucination. - Verify details: Are donor or beneficiary names, quotes, and stories real and authorized? (If placeholders are used, point them out). - Link verification: Are cited URLs, reports, or research real and accessible? Did you confirm that the source actually says what AI claims it says?
3. Tone & Emotional Authenticity - Human voice test: Does this read like a real, empathetic human wrote it, or is it distant and corporate? - Donor-centricity: Does the narrative center the donor's impact rather than the organization's internal budget or operations? - Strip hyperbole: Flag and remove dramatic AI buzzwords (e.g., "groundbreaking," "tapestry," "testament," "landscape," "beacon of hope," "delve"), corporate action verbs (e.g. leverage, harness, cultivate, supercharge, streamline), AI transitions & setups (e.g. at its core, fundamentally, honestly, in today’s landscape, consequently, furthermore, moreover, listen)
4. Brand Alignment - Style guide: Check casing, punctuation, and terminology for internal consistency. - Clear Call to Action (CTA): Is the ask unambiguous, urgent, and tied to a specific, tangible outcome?
STAGE 2: OUTPUT & REVISION First, present your findings as a short bulleted list of flagged issues under each category header. Second, provide a rewritten, polished version of the text that fixes every issue you identified while preserving the core message.
Video Lessons on AI from Nonprofit Experts
Just getting your org ready for AI? Already using it and want to use it better? Find your next session below.
Discover More AI Guidance for Your Nonprofit
Frequently asked questions
The AI Xchange is Neon One's hub for practical AI guidance and tools that were designed specifically for nonprofits, with clear guardrails on how to use them safely. It brings together AI prompts, downloadable AI skill files, videos, guides, and expert articles that you can use to give your team more time back each and every week. You’ll find tools and guidance to help your nonprofit use AI to improve your fundraising, marketing and communications, reporting, and operations.
No! The AI Xchange's "New to AI" track is built for nonprofit staff without a technical background or any real familiarity with AI. It covers beginner topics such as how to use simple AI tools safely, how to write your first prompt, and how to protect your donors’ confidential data. From there, the hub provides you with nonprofit-focused AI skill files and prompts that you can copy and adapt directly for your organization—with accompanying videos and blog posts explaining each concept in plain language. You can start with one simple task, such as drafting a thank-you email, and build confidence with AI from there.
AI prompts are what a nonprofit staff member enters into an LLM like ChatGPT or Claude to instruct it to generate a useful first draft for a specific task like fundraising, donor communications, or board reporting. Neon One’s AI Xchange hub includes a library of pre-written, nonprofit-specific AI prompts that can be copied and pasted into LLMs to instantly create items like fundraising appeals, board report summaries, or social captions. You don’t have to write anything from scratch. The prompt library is organized by task: fundraising, marketing and communications, reporting, and operations, so you can easily find one that matches your current project in a few clicks. Copy a prompt, paste it into an AI tool, and edit the draft it returns to match your organization's voice.
If prompts are instructions for what an LLM should create, then skills are repeatable guidelines that tell it how to create it. They are files that pack the instructions for a given task—instructions that may include examples, formatting rules, or lists of forbidden terms—into one package, so an AI tool can complete that task the same way every time it's instructed to do so. The AI Xchange's AI Skill Files section offers ready-built skills nonprofit teams can download for fundraising, marketing, reporting, and operations tasks. Download one and try it on a task you repeat often to see how much editing it saves.
Nonprofits commonly use general-purpose AI tools such as ChatGPT and Claude for writing and research, plus nonprofit-specific and design tools for tasks like donor prospect research and grant tracking. Depending on what kind of fundraising platform they are using, a nonprofit might also have AI tools built directly into its CRM. The right choice of tool depends on the task, the budget, and how comfortable a nonprofit’s staff is with new software. Two of the primary advantages to using AI features already present in a nonprofit’s platform are that you don’t have to learn any new tools, the AI’s narrower focus on your data set will help prevent hallucinations or false IDs, and your donors’ information will never leave your system, which will keep it safer.
Yes. A short, written AI use policy helps a nonprofit’s staff stay consistent about which AI tools it can use, what data is off-limits to put into these tools (donor names and gift details, for example), and who reviews AI-generated content before it goes out to the public. Your nonprofit’s AI policy doesn't need to be long or technical: a single page listing approved tools, examples of acceptable and unacceptable use, and a review step covers most nonprofits' needs. The AI Xchange's Governance Policy template offers a handy starting framework that your team can adapt.
Yes, when the nonprofit follows a few basic safeguards. Public AI tools like ChatGPT or Gemini aren't built to safely store or protect donor records, so avoid pasting names, contact details, gift amounts, or other Personally Identifiable Information (PII) directly into them. Business or enterprise accounts for AI tools usually come with a data security agreement. Free and personal accounts—even paid ones—do not. Under no circumstances should donor data ever go into a free or personal AI account. Keep your donor data itself inside a secure system and remove or anonymize any sensitive fields before exporting data for use outside that system. The AI Xchange's Readiness Scorecard and Governance Policy resources walk through these guardrails in more detail.
Nonprofit teams can use AI to draft fundraising appeals, personalize donor emails at scale, summarize gift and engagement data, and generate first drafts of grant proposal sections. AI works best on repetitive writing and data-summary tasks. Work and decisions around donor relationships and campaign strategy should stay with development staff who know the organization's donors. A good starting point is drafting a year-end appeal or thank-you email with AI, then editing it to match the organization's voice before sending it out.
Nonprofit teams can use AI to draft social captions, repurpose a blog post or annual report across channels, generate subject line options, and create first-draft graphics for campaigns and events. AI-generated content still needs a human review pass to confirm accuracy and tone, and you should ensure that any messaging you use authentically represents the community you're supporting. Communications staff save the most time by using AI to repurpose existing content rather than starting every new piece from a blank page.
Nonprofit teams can use AI to summarize board meeting notes, draft internal policies, organize volunteer schedules, and turn raw data into clear internal updates. AI handles repetitive, low-risk writing and organizing tasks well, but staff should still make the final call on policy, budget, and personnel matters. Start with one task, such as meeting summaries, confirm it saves real time, then expand from there. The AI Xchange's operations prompts and skill files have ready-to-use examples.