Taylor

Horrible horrible company. Website is awful and never works (I haven't been able to log in to my account on the internet on my phone in 6 months, because every time I click the log in button, it brings me to a blank page that never loads, why is this not fixed?) They have stolen my money and screwed with my prepaid plans multiple times. They refunded my account and fixed the issue last time, but for some reason, this time they "cant" refund me. This time, I had 9 euro on my O2 account. I had cancelled automatic top-ups twice and for some reason, the website never worked and didn't activate my cancellation either time. So they charged me 10 euro, which they took from my O2 account (no idea what they were taking that to pay for, as I had already paid for my prepaid plan and had 10 days left.)Then they charged me 4 more euro because I didnt have enough money on my account. Then they charged me another 10 euro the next day, and another 4. So my account went from 9.28 to -18.72 because of their system. They refuse to take any accountability, customer service is horrible and useless, and they never respond to anything. Never ever ever use them if you can avoid it. I wish I had never signed up for them and will tell everyone I know that they are the worst phone company I have ever used. I want my money back, but I wont get it because they refuse to answer anything.

I would rate this place 0 stars if I could. Horrible company. Their website never works, won't let you log in, won't let you purchase a new plan, will charge you for multiple plans and then not activate any of them and then charge you for every use. They've stolen money from me twice. The 2nd time was because I cancelled the automatic top up months ago, yet the website didn't register the cancelation. So I canceled it again last month, and again it didn't fully register it, which I didn't notice until today, when I check my account to find that my €9.28 that i had on there is gone and my account is now at -€18.72. This company tried to charge me €10, which i didn't have in the account, so they charged me another €4 for it not working, and then another €10 and then another €4. They've essentially stolen €28 euro from me and refuse to refund me, even this is a glitch from their own website. I have no clue what the money they took was for, since I've already paid for the prepaid M plan that I currently have and its still active for another 10 days. Why were they trying to take money from my O2 account. To pay for what???
Never ever ever use them. They have been the worst phone company I've ever used and I wished i never signed up for it. They should be out of business with how they treat people and steal money from them constantly.

Worst company I've ever in my life dealt with. I hate them so much. They constantly take weeks-months to respond to anything, and they never ever solve any issues. Over a month ago, they had trouble taking money out of my account, I immediately sent them the form they needed to try again to take money out. They didnt do it. They waited until another payment wasnt processed and now they are charging me for both and also charging me for both months of extra fees. Even though I sent them the form a month ago. Oh, and they only just emailed me back today. Worst customer service I've ever experienced.

Horrible airline. Never ever using them again and they have now scarred us for layovers on any trips, since every single layover we had with them went wrong.
Flew from Vancouver to Portugal for our honeymoon and on the flight to Porto from Lisbon, there was an hour long delay for weather I think. We got to Porto late, but had a nice time while there. On our way to our next destination, Spain, we had another flight with TAP that was also delayed by 2 hours. This caused us to miss the car that we had booked to drive us an hour to our next hotel. So we had to scramble to find a taxi to drive us, which costed a lot more. For our flight home after Spain, we had a layover booked in Toronto overnight. So we booked a hotel to sleep at. When we get to the airport for our first flight home, we sit there for 4 hours with no information other than the flight is delayed and they are figuring it out. They ended up having to put everyone from that flight up in a hotel for the night and rebooked us on new flights for the next day. They did pay for a free dinner too, which was the only nice thing they did. The next morning, we got rebooked for a 6am flight, with a layover now in Amsterdam instead. And it was now too late to cancel the Toronto hotel, so we lost the money on that. We had also uphraded our seats to get more legroom and were originally in the front of the plane, and they had now moved us to the back of the plane, where we were surrounded by children who kept kicking our seats and climbing around and screaming. We get on the plane and this flight is also an hour and a half late leaving, so we have to endure these children for even longer, and they are awful to be around.
So when we arrive in Amsterdam, we are at the very back of the plane and now have to push to the front, telling everyone we have a very tight layover, luckily everyone let us to the front. We ran for 10 mins across the huge Amsterdam airport to our next flight. We arrived just as they were boarding, only to be told by the people at the gate that we were not on that flight. TAP had rebooked us, without telling us, on a flight home from Portugal, which is ridiculous because they had just put us on a flight from Portugal to Amsterdam, so idk why they thought we were still there. So we spent an hour trying to find our bags, and try and figure out refunds and get them to help us get home. We were able to get the airport to book us on the same flight the next day, so we were stuck in Amsterdam for 24 hours and now had to pay for another hotel for the night. Also, when we finally got our bags, they were soaking wet and some of our items were ruined. We did have a nice night in Amsterdam and stayed in a nice hotel, but TAP ruined our honeymoon. Took 2 months to get a refund for all of this, including the hotel we lost money on and the hotel we had to book because of them. Never ever ever book with them. They will ruin any trip you take with them and the people who work at their call centre are useless and dont give a shit about you.

I got this credit card because I wanted cash back and it was good at first.
Then, I got married and went on a honeymoon, and my credit card utilization went up to about $7000 that month. Throughout the month, I slowly paid it off, by the end of the month (the credit card statement date), I only owed $500 on my card. Yet they still charged me interest as if I still owed the full $7000 on my card. According to them, they charge you for the entire amount that month, and it doesn't matter what you pay off, unless you pay every single thing off. I've never used a credit card that worked that way and I never will again.

We booked 2 servers through a vendor on gigsalad. This vendor showed up late and lost all of our dinner plates that we used for our wedding and had planned to re-sell. The servers were the only people allowed to touch the plates and were responsible for them during and after dinner service. We do not know where they went, but they are gone. The company owner refuses to take any responsibility and refuses to ask the servers what they did with them. We are now out almost $200 and gigsalad took the company's side and will not help us get a refund for our lost property. They did refund us $27 for them showing up late, but that is not nearly enough for everything we lost.
I do not recommend booking with gigsalad or with Boots and bourbon because you will not be protected at all.

Book is really nicely laid out and there's a lot of detail. I haven't read all of it yet, but I'm excited to :) wish I had splurged to get the hard copy though. It's hard to read on a phone lol

Horrible company.
Signed up to get my credit score. They charged me $1 twice, even though it is advertised as $1 credit score. Find out there is a $29.95 monthly charge.
Try to cancel, get emails saying they cant cancel over email. Need to call. Call, but everytime i call, the message says "there are more than 10 callers ahead of you". So theres an option to request a call back. I have done this 5 times. I got called back 3 times by robots saying "this is your call back, press 9 to accept. your call will be answered by the next available rep... There is no one available to take your call. Goodbye". Yes, i got this same call-back 3 times. And it would just hang up. Have been trying for a week and still have not even spoken to a live person...Worst company. Will never use again and do not recommend anybody ever use them.