Thomas Blanck

They keep sending me a bill for an account that I never signed up for. I wrote to them saying I don't have an account but bills keep coming in the mail. I suspect it is a scam to make the elderly pay for something they never signed up for.
Thomas Blanck MD, PhD

I ordered a mattress on August 12, 2024. They said it would be delivered Aug. 17, it never came. I called two days later and was told that they had cancelled the order. I had paid with AMEX through Paypal. AMEX said contact Paypal to dispute the $1800.94 of my money that Mattress Firm was holding. 3 weeks later I have not yet had a refund. Supposedly Paypal is working on it and Mattress Firm is doing nothing. I am not impressed with Mattress Firms business methods, and further would never use AMEX with Paypal again. Each can point to the other to get the matter resolved with no ultimate resolution. Ironically, Mattress Firm just sent me a survey asking about how well I am sleeping on my new mattress. Obviously they don't know what they are doing.

My wife needed to change from outpatient PT to home PT. Luna was recommended. We contacted them and filled out the necessary paperwork. An appointment was scheduled for the following Tuesday. It was cancelled by them and rescheduled for Monday. It was cancelled by them and scheduled for Wednesday. I received a text on Tuesday confirming the Wednesday 5 PM visit from an experienced therapist. The therapist never showed, never messaged, never called. I called Luna , yesterday, Wednesday August 7, they had no idea why the therapist never showed or messaged. This morning I get a call from LUNA apologizing. I told them if they could guarantee a therapist today fine. They couldn't , I told them to remove my wife as a patient. Totally unreliable and dysfunctional company. Thomas Blanck, MD, PhD
Luna responded to my review and promised reliable service in the future. Thank you, Luna.

They are always professional, on time, and safe drivers.

On time, professional and dependable.

Dependable. Reliable, polite. And on time.

The driver never arrived. We waited 45 min. at Louis Armstrong airport. I called the driver 10 times he never answered. Taxi.booking.com refused to give a refund. Do not use their service!!!!

Multiple cancelations because of Covid. The SktLux team handled the cancelations and helped with new and batter flights. They were patient with me and always polite and professional.

Always reliable. Professional, polite, and on-time. Nothing could be better

Easy access to an agent who explained the confusing issue of Medical waiver and Time Sensitive purchase.

Henry Adams was very helpful. We had to cancel travel in 2020 because of COVID. Henry always kept in touch and helped us reactivate our travel plans for the coming spring. SkyLux and Henry are outstanding.

Always on time, polite and professional.

always reliable, prompt and polite.

Always polite and professional. Thank you.

Good components, great service

On time, clean, comfortable, professional. A safe driver and polite.

Easy access and very clear instructions. Thanks

On time, cleanlimo, polite andefficient service. Thank you.