LEE PEARCE
United Kingdom
Reviews
Review of Sailsquare
Review of Sailsquare
Review of Surfdome.com
Bad customer service
On the website I ordered Uk 5/ Euro 38. When the wetsuit boots arrived they were a US 6 which is a uk 4. I called customer service to say they had sent the wrong boots but the lady was incredibly unhelpful and rude and said I had ordered the wrong size and that I had ordered a mens euro 38 which was a US 6. I double checked their website and there isn’t even an option to order this. The phone cut off and no one called me back and considering it took me half an hour to speak to someone I didn’t have the time to call back. I emailed but no response as yet so issue still not resolved.
I have once again been contacted to say I have ordered the wrong size. I wish I could add a photo of the website which shows you can order a UK 5/Euro 38. No mention of US sizes. I ordered a UK 5/euro 38 and sent a size 6 US which is a size 4 UK. Your reply has not helped resolve this issue at all and you need to change your website to make it clearer
Reply from Surfdome.com
Review of Optimalprint
Personalised book
Easy to use, delivered quickly and was good value for money. I recommend
Review of poltronesofà
Review of lowcostholidays
Easy booking
Very easy to book and good advice and help on the telephone
Reply from lowcostholidays
Review of Walls and Floors
Fantastic service
Full size sample tiles sent for minimal money and no postage and arrived quickly. This was followed up by a courtesy call and email to check we had received tiles.