Experience ok considering its sent from China. However, the ads bear no resemblance to what is sent. Ordered large bags. The ad made them look solid, but they were bag-shaped tarpaulin material. Shoul... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Never got a confirmation email or order number, but the product did eventually arrive. But now they keep sending me marketing emails, which you cannot unsubscribe from as the 'unsubscribe' link doesn'... See more
Company replied
Can't believe I was sucked in!!! Pretty quick delivery, material is ok but they don't lift the ladies! I bought 4 bras, 3 normal and 1 strapless, strapless is about 8 inches smaller, despite all being... See more
Company replied
Initially good hence the 2 stars otherwise would be 1, parcel arrived no problem. However the problems started when trying to return as the item was too small. They gave me a number of options includi... See more
Company replied
2.5
Poor
903 reviews
Asks customers to review
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Replied to 98% of negative reviews
Typically replies within 24 hours
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I bought the amazing umbrella
I bought the amazing umbrella and it is as fabulous as promised. Easy to use and carry with you. I would definitely recommend
1 October 2026
Unprompted review
DO NOT BUY FROM THESE
DO NOT BUY FROM THESE
I bought trousers and top Absolute rubbish Big hole in the trousers Won’t send returns label No refund until I send them back to China costing me £12
Total scammers knowing full well I won’t return them at my cost loosing money 🤬🤬🤬
17 September 2026
Unprompted review
Reply from Sunny Bee
Dear Customer, thank you very much for taking the time to share your feedback.
We are truly sorry to learn that your recent shopping experience fell short of expectations, and we offer our sincerest apologies. We value your satisfaction highly and are committed to resolving this matter to your satisfaction. To ensure we can assist you efficiently, please contact us via our customer service email at service@sunny-bee.com or on WhatsApp at 14437077404. Our professional customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
Order never arrived
I ordered two jelly bras. Neither arrived. I reached out to customer service who offered a refund or a replacement. I asked for a replacement and that was 2 months ago. I have constantly reached out and haven’t had any reply, just the automated “thanks for your email” for a company so fast to reach out and then hear nothing is a little disappointing.
I’m starting to think I won’t get a replacement or a refund, leaving me out of money with no bras. AVOID
13 October 2026
Unprompted review
Reply from Sunny Bee
Dear Customer,
We have received your message regarding the non-delivery of your order. Our entire team is taking this matter very seriously. We understand your disappointment and sincerely apologize for the inconvenience caused.
We are firmly committed to treating every order with the utmost care and guarantee that we will take full responsibility for yours.
Please send your order details to our dedicated after-sales service channel: service@sunny-bee.com or WhatsApp number 14437077404. Your message will go directly to our "Worry-Free After-Sales Team," and a representative will contact you within 24 hours to provide a clear solution.
Please give us the opportunity to ensure your order is safely delivered.
Ok so I genuinely worried it might be a…
Ok so I was genuinely worried it might be a scam, turned out to be genuine, and the item is great. I am yet to test the umbrella in a windy day but it feels sturdier than any umbrella I have ever owned and the way it pops open and closes is super cool and easy. And the clip on handle is just genius.
26 September 2026
Unprompted review
Good company to deal with great…
Good company to deal with great communication answers queries promptly definitely recommend them.
1 October 2026
Unprompted review
Bought a waterproof raincoat
Bought a waterproof raincoat.
The hood is extremely large and oversized even with strings.
No label to say it’s waterproof and wind proof just 100% polyester even it said that on the advert.
Will be going charity shop
Not bothering to get refund back
Material feels cheap. Bits thread come off zip.
9 October 2026
Unprompted review
Reply from Sunny Bee
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@sunny-bee.com & WhatsApp ：14437077404. We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.
Awful customer service, use someone else!
Awful customer service! Had a problem with my order (a coat), emailed them twice and they haven’t responded. Will not buy from them again!
30 September 2026
Unprompted review
Reply from Sunny Bee
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@sunny-bee.com & WhatsApp ：14437077404. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
I leave one star as it’s the minimum
I leave one star as it’s the minimum, I would leave zero if possible. Item arrived no problem but the quality was poor beyond belief bearing little resemblance to the pics online. Had a response from Customer services offering a partial refund and keep the item as it’s too expensive to return. No refund has been issued and no further communication has been received. Luckily it was relatively inexpensive so lesson learned and won’t be using them again. I would not recommend.
EDIT: Customer Services now completely ignoring my emails. I suspect it’s because it’s getting near to the expiration date of returns & refunds. Absolute criminals.
And the WhatsApp number in their comment below doesn’t exist.
2 October 2026
Unprompted review
Reply from Sunny Bee
Dear valued customer, thank you very much for providing us with your valuable feedback.
We are deeply sorry to learn that you are dissatisfied with the material and quality of the product you purchased. Ensuring that every product meets our quality standards is our responsibility, and clearly, we have failed to meet your expectations this time. We fully understand your disappointment and highly value your experience.
Please send the specific issues and relevant order information to our customer service email address: service@sunny-bee.com & WhatsApp ：14437077404. Our service team will contact you within 24 hours to verify and address the issue, and provide you with a proper solution.
We sincerely apologize again for this unpleasant shopping experience and thank you for your trust and patience. We look forward to the opportunity to improve our service for you.
Ordered an item which arrived but an i…
Ordered an item which arrived but an incorrect item from advertised. Contacted seller who requested PayPal dispute to close before they issue refund. Refused and now they want the item shipped to china. Absolutely disgraceful service and would never purchase from them again!!! Scammers.
**Edit** It's no good responding to say you want to help, you have no intention of helping other wise your wouldn't try rip people off by wanting returns back to china. You know exactly what you're doing and losing a lot of potential return buyers with these underhanded tactics. I'd understand it if I changed my mind on an order, but the fact you sent an item not as advertised is ridiculous when you scam people in this way!!!!
14 September 2026
Unprompted review
Reply from Sunny Bee
Dear Customer,we appreciate you letting us know about your concerns. It’s never our intention for a customer to feel disappointed, and we’d like to look into this for you. Please reach out to our customer service team at service@sunny-bee.com & WhatsApp ：14437077404 with your order information, and we’ll work to resolve this promptly. Thank you for understanding.
Very good items ( storage bags)…
Very good items ( storage bags) Helpful customer service. Will use this company again
7 October 2026
Unprompted review
Parcel was initially delivered to an…
Parcel was initially delivered to an incorrect address when I reported this the communication from the company was excellent and new parcel delivered swiftly.
24 September 2026
Unprompted review
Really happy with my purchase from Sunny Bee
Really happy with my purchase from Sunny Bee. I bought the pack of 2 gel bras and they’re both really comfy and honestly better than I expected.
One of them was slightly too small, so I contacted customer service. They were so helpful and offered me a 70% refund straight away without asking me to return it. The whole thing was really easy and hassle-free, which I really appreciated.
Overall, I’ve had a great experience with Sunny Bee. The bras are comfortable, the quality is good, and the customer service has been excellent. I’d definitely order from them again! ❤️
6 October 2026
Unprompted review
GREAT RAINCOATS
I was very pleased with the experience between Sunny-bee and myself. They were very attentive and polite.
Sorted my problem, which was just me wondering when I would receive my raincoats. Thank you Sunny-bee!! 💖
1 October 2026
Unprompted review
I am still waiting to hear about some…
I am still waiting to hear about some items I bought that when received were of poor quality. I have sent quite a few emails with no response. I wish I had seen the reviews before.
11 September 2026
Unprompted review
Reply from Sunny Bee
Dear customer, thank you for your feedback; we sincerely apologize for any inconvenience caused. We place great importance on customer satisfaction and would like to assist you further. Please send your order details to our customer service email at service@sunny-bee.com or via WhatsApp at 14437077404, and we will ensure your issue is properly resolved. Thank you for giving us the opportunity to assist you.
Order Issue Resolved
The items received were incorrect, but I have since received a full refund. The issue has been resolved.
This is an updated review.
31 August 2026
Unprompted review
Reply from Sunny Bee
Dear Customer, we are very sorry to hear about your experience. We sincerely apologize for the discrepancy between the product and its description, as well as for any inconvenience this has caused you.
To resolve this matter promptly, please send your order details and photos of the product to service@sunny-bee.com or via WhatsApp at 14437077404. We have assigned a dedicated team member to handle this urgently and will contact you within 24 hours to arrange a proper resolution, such as a return or exchange.
Your satisfaction is of the utmost importance to us. We value your trust and are committed to making improvements to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make things right.
Unfortunately the bad reviews are true!!
Unfortunately the bad reviews are true. Ordered the heavy duty storage bag with the zipper round the top. Received a plastic storage bag I could have got from B&M!!!! Very disappointing!
5 October 2026
Unprompted review
Reply from Sunny Bee
Dear valued customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience fell short of expectations and fully understand your dissatisfaction. Please send the relevant details to our customer service email at service@sunny-bee.com or via WhatsApp at 14437077404. Our professional customer service team will provide you with the best solution within 24 hours. We would greatly appreciate the opportunity to make things right. Thank you.
Damaged product
My order was damaged when it was delivered.
I contacted SUNNY BEE and they quickly sent me a replacement. Thank you SB for your swift action.
Regards Marlyn Graham
16 September 2026
Unprompted review
I’m usually very skeptical of buying…
I’m usually very skeptical of buying things I see on social media, but thought I’m just going to try the sunny bee bras and omg I’m so glad I did! They do cover back fat which I were shocked about, and do give an amazing lift and are the most comfortable bras I have ever wore in my life! I don’t know how they give the lift but I’m loving it lol 😂 so thank you to sunny bee I will for sure be investing in some more soon and the future. This is definitely my new go to, so thank you! Xx
3 October 2026
Unprompted review
Customer service
I ordered 2 bras, they were too small, I contacted customer service and they quickly and efficiently helped get the bigger size too me. I was very impressed, will use them again.
23 September 2026
Unprompted review
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