SIXT Sverige Reviews 

The car had a defect transmission. On return i got two parking tickets allthough it was parked inside the area they told me to park anywhere. One of the tickets was after the rent period.

Arlanda Airport: excellent service, quick pickup, even faster return, minimal paperwork—the documents were already prepared and waiting. The car was new, fresh-smelling, and high-quality—it exceeded expectations. Highly recommended. Dates: September 12–14, 2026.

We rented a car in Munich. It was black and not cleaned, and already this seemed dodgy. We tried to ascertain the damages according to the enclosed damage report, but we soon realised that this was an impossible task. I did make a walkaround movie of the car though. When I returned the car it was in the evening and in a dark garage, so I foolishly didn't make another movie. However, I inspected the car visually for scratches and did not notice anything that drew my attention. A few days after the return of the car I got a damage report with blurry photos showing HUGE scratches on the rear bumper. I googled and realised through the huge number of negative posts that Sixt receive that scams are used as standard unethical operating procedures to generate revenue. So: always take an added insurance to prevent this, OR take photos of the car in full daylight before returning it.

Terrible experience with Sixt – avoid this company

My experience with Sixt was extremely disappointing from start to finish.

The vehicle had a defective rear window that would not close properly. This caused significant inconvenience and meant I could not use the car as I had paid for it.

Problems with a rental car can happen. What is completely unacceptable is how Sixt handled the situation afterwards.

I contacted Sixt and reported the problem, expecting a professional response and a reasonable solution. Instead, I have been left waiting for weeks without any proper response, follow-up, or resolution.

I have chased them again and again, yet nobody seems willing to take responsibility for the situation. This is simply unacceptable customer service.

I am not asking for something unreasonable. I paid for a properly functioning rental car and did not receive the service I paid for. I am requesting a full refund because of the defective vehicle, the inconvenience caused, and the completely inadequate handling of my complaint.

The lack of communication is honestly worse than the original problem with the car. A company can make mistakes, but refusing to communicate with a customer afterwards shows a serious lack of respect.

Very poor customer service, no accountability, and no meaningful response.

Based on this experience, I would not recommend Sixt. If you have a problem with your rental, don't expect a quick or professional response afterwards.

My car return experience was rubbish. No one could be bothered to check the car upon return. 30mins later I receive a damage report for a stone chip no more than 2mm which I was unaware of. The total bill for this was £520.... which was deducted within a few days of the return , but the deposit has still not been returned. There was zero opportunity to discuss or resolve - just billed.

I'll never use Sixt again- shame as the car was nice and the car collection experience was good.

Horrible experince! Avoid Sixt at all cost!

Firstly, I rented a car with winter tires since I was travelling to the Alpes with my children.
They didn’t have any winter tires when I came to pick up the car. I made it clear that that was not acceptable and then the staff didn’t want to give me any car at all. The car was prepaid so that was of course even less acceptable. They were really rude and the experience was horrible.
After talking to the manager I finally got my car, with snow chains. Not ok but that was the only option.
When I returned the car they didn’t have time to inspect it. They said they would do it later and email me the protocol. I had a plane to catch so I had no choice but to leave it.
A couple of days later a claim for 600 EUR was emailed to me stating there was a damage on the car. I had of course not damaged the car. Furthermore I had left the car outdoors but the photo of the damage was taken indoors so they had even moved the car themselves before inspecting it.
I denied the claim and emailed some evidence, witnesses amongst other things, but they keep rejecting my reply and sending their claim over and over.
When I google them I can see there are lawsuits against them for fraudulent damage claims.
What a scam! I will Never use Sixt again and I recommend to everyone out there that you avoid them too!

I am extremely disappointed with the service provided by Sixt in Stockholm City Center yesterday. I arrived to pick up my pre-booked car (Booking reference: 9734816702). Because I was not carrying the physical piece of plastic for my credit card—even though I had it fully functional on my phone via digital wallet and could verify my identity with my official ID and passport—the agent refused to hand over the vehicle.
Instead of offering a customer-friendly solution, they cancelled my original booking on the spot. To make matters worse, they immediately forced me to make a brand-new reservation for another car at the walk-in rate, which cost me exactly double the original price.
This feels like a predatory practice to extract more money from tourists under the excuse of a rigid policy, completely ignoring modern digital banking. I demand a senior manager to review case 9734816702 and refund the unfair price difference.

Sixt is now my goto car rental company I go to when picking up a car at Arlanda Airport. I have used them at least 5 times in the last few years and every time they have been fantastic both for customer service and the quality of the cars. Special thanks to Nicolas who was so helpful and lovely when I picked up a car last time and quickly managed to find a solution when all the card payment terminals stopped working!

disgusting homosapians in malmø office,we booked a car and we payed,godkendt,everything was fine but whne we came there they said it was rejected bcz it wasnt a credit card and they have sent us an email.i showed them that they didnt send anything in the face of those racists,unprofessional worker. this happened 21.may.2026.ubsolutely disgusting.....

Not very respectful reception at all in Amsterdam Schiphol airport.
Plus they didn't give me the car I've booked, not even something in the same range.
I left a review according to the above mentioned facts and then after around one month they sent me a damage report which I couldn't even think of it.
In future I will keep 100m distance to anywhere with Sixt logo on it.

I am writing regarding when my friend rented a car in Italy on 19/12. When she returned the car on 24/12, it was approved. Then they withdrew 9000 SEK from her bank account on March 6 and suddenly claim that they have found faults.

Avoid this company, we are very dissatisfied.

Sixt rental is my preferred choice
Cars are well maintained and high quality
Staff is very professional and reliable
I have rent cars in many countries with Sixt and always it’s a great experience

Renting a car from an agency often worries me. That wasn't the case at all with this agency, at Stockholm Arlanda airport ; everything was perfect! The person who greeted us at the reception desk was particularly warm and friendly. He even went out of his way to show us where the USB port was, hidden under the center armrest. ;) The experience was so excellent that I wanted to share it here.

One drawback, but it applies to all rental agencies at this airport: they're located at the far end of the airport, away from the terminals. You have to take the airport shuttle, which took us 45 minutes figuring out which shuttle to take from which location (the directions were rather unclear).

Back to the Sixt Agency : the vehicle was perfect, the price was very correct, and the return process was simple and well-organized (one reception desk per agency). A very good experience! I recommend them.

perfekt service and treatment!

Everything was ready when we arrive and the treatment and service was extraordinary!

Be very careful when they are upselling insurance. They do note tell you all details and use small print to find a way of charging excessive amounts for small damages. Miss-selling is a big negative, won’t be using again.

Very good car rental company and I highly recommend them. Nice section of cars with reasonable prices and staff are always very polite and friendly.

Good service. Nice var. Good price.
At the retur in Stockholm the sign were not so visible.

I booked a VW Tiguan and I got a dented Volvo XC40. Fog light was broken and bumper had a hugh gap to the body from what looked like a significant parking accident. You could hear on the freeway that something was wrong with the frame from odd noise in the cabin. Was offered no compensation.

We hired a car from Sixt Malmo central station and had an all round great experience, great, kind and quick service, good price, and the car worked great, we even had a free upgrade which was very much appreciated