Scran.ie Reviews 

373
•
TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, most reviewers were unhappy with their experience overall. Customers frequently mentioned that their parcels took weeks to arrive, and delivery times significantly exceeded initial expectations. People also complained about a total lack of communication, stating that multiple emails sent to customer service went completely unanswered. However, some customers also noted severe issues with the items themselves, such as receiving broken seals, expired goods, or damaged stock. Consumers additionally experienced great difficulty because purchases could not be tracked and shipping updates were entirely missing. Reviewers ultimately felt stuck without knowing if their goods would ever be shipped or delivered safely.

What people talk about most

Order

Customers had negative experiences with order, frequently expressing frustration over significant delivery... See more

Product

Customers consistently note negative experiences with product quality and delivery, reporting severe issues... See more

Response time

Reviewers highlight deep frustration regarding response time, noting that consumers receive no reply to... See more

Delivery service

People report negative experiences with delivery service, noting that packages arrive much later than... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The seal was broken on 3 items. Order was supplemented without any notice with something I didn’t want. Delivery took longer than expected and I haven’t heard from customer service since I emailed abo... See more

Rated 3 out of 5 stars

I didnt like the fact that half they things i ordered. You didn't have after me paying for them and for shipping. Also the price did not added up when you sent me a refund if what use disnt send me.... See more

Rated 3 out of 5 stars

Firstly i want to say that in terms of the company they are okay. It took a while for my order to be processed and delivered and i also didn’t get any updates from the initial confirmation email, the... See more

Rated 1 out of 5 stars

Shocking customer service !! Order placed over a week ago and still no delivery of order. No response to emails sent querying status of order. At this point I don’t know if the company are still in op... See more


Company details

  1. Candy Store
  2. also in
  3. Chocolate Shop
  4. Confectionery
  5. Health Food Store
  6. Japanese Confectionary Shop

About Scran.ie

Written by the company

Company Logo

Scran.ie: Explore Global Flavors and Share the Joy with Ireland's Charitable Candy Store

Information Written by the Company

Welcome to Scran.ie, Ireland's premier online snack store and family-run business located in the midlands of Ireland. We are dedicated to bringing the world's most delectable candies and snacks right to your doorstep. Our passion lies in discovering and sharing exotic treats from far-flung regions of the globe, allowing our customers to indulge in unique and delightful flavors.


AMERICAN CANDY ASIAN CANDY MYSTERY BOXES NOMNOMZ NATION RECIPES
Company Logo

Quality

Our team is committed to sourcing only the finest snacks from around the world, ensuring that you receive the best in taste and quality.

Convenience

We provide fast and reliable delivery, ensuring that your favorite global treats arrive at your doorstep with ease.

Charity

At Scran.ie, we believe in giving back to our community. We proudly donate a portion of our profits each month to local and national charities, helping to make a positive impact in Ireland.

Our Mission

At Scran.ie, our mission is to inspire, delight, and unite snack lovers across Ireland through a diverse and delicious range of candies and treats from around the world. We are dedicated to fostering a sense of community by supporting local and national charities and are committed to providing exceptional customer service to ensure a memorable and satisfying experience for all.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

373 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.4

All reviews

(373)

32 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shocking service!

Shocking service . Do not order from this site. Placed order over a week ago and still no status available as to when this will be shipped. Numerous emails sent with no reply. At this point I don’t know if I’ll get my order.

15 September 2026
Unprompted review
Rated 1 out of 5 stars

No "Next day shipping"

Have ordered from scran.ie before with no problem but this time has been disappointing.

They say next day shipping on the site. It's a week and a half since I placed the order and it hasn't shipped. Shop app shows it's still waiting to be sent. There's been no communication from them.

I sent an email yesterday morning asking for the order to be cancelled. No reply yet.

Not a happy customer at all.

29 August 2026
Rated 1 out of 5 stars

AVOID!

AVOID!! Order not received and scran.ie are not responding to emails. Absolute scam. Disgraceful

9 August 2026
Rated 1 out of 5 stars

What a waste of time & money this…

What a waste of time & money this website is. Don’t buy anything from here because they won’t ship your orders for weeks after ordering & when it arrives everything is out of date some by more than a year, they don’t reply to emails & it’s impossible to try & get a refund. Stay away from scran.ie. Ordered July 7th & delivered July 31st

7 July 2026
Unprompted review
Rated 1 out of 5 stars

I think I've been scammed at a low point in my life

It has been nearly 2 weeks and my order isnt here. I paid more than I could realistically afford to be reminded of better times (this bulk buy of drinks brings back good memories). I cant even track my parcel. I feel like ive been robbed, and at a very low point in my life too. I literally just wanted to be reminded of better times....
Scran.ie I hope you can make this right

11 August 2026
Rated 1 out of 5 stars

I placed Order #4682OS on the 6th

I placed Order #4682OS on the 6th, and I still haven't received my parcel. It has been 11days, and the tracking status has not changed. You're asking me to leave a review, but how can I review a product that I haven't even received? Please resolve the delivery issue first. I am very disappointed with this experience.

6 July 2026
Rated 1 out of 5 stars

I ordered on the 2nd of June and have…

I ordered on the 2nd of June and have not received anything. Money has been taken and no reaction to several emails. I tried to cancel my order through email and asked for a refund. Again no reaction! Stay away from this shop!!!!

2 June 2026
Unprompted review
Rated 1 out of 5 stars

I ordered

I ordered, they did not say that it was out of stock and then I had to get a refund 🥲

1 June 2026
Rated 1 out of 5 stars

My order was terrible from beginning to…

My order was terrible from beginning to end. I was charged €6.99 for shipping, and the items took 2 weeks to arrive; furthermore, they are expired (since 2025).

Frankly, this is an insult to your customers. I contacted them to file a complaint regarding this matter and never received a reply. Utterly disappointed.

2 June 2026
Unprompted review
Rated 3 out of 5 stars

BEWARE THE SUGAR FREE SWEETS!!!!

Firstly i want to say that in terms of the company they are okay. It took a while for my order to be processed and delivered and i also didn’t get any updates from the initial confirmation email, the products just showed up one day. Now in terms of the sweets, i order multiple different types of the sugar free sweets. I only tried around 8 of the sugar free cola bottles and oh my god! Tastes amazing BUT you need to take the laxative warning SERIOUSLY!!. EIGHT, EIGHT tiny little cola bottles, not even eaten on an empty stomach, and i have been paying for it for hours. It is tough out here. Obviously this isn’t Scrans fault and i understand that, i just want to warn other unsuspecting customers. THE LAXATIVES FROM THE SWEETENERS ARE NO JOKE!!!!!! TREAD LIGHTLY!!!

15 May 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look