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2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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2.6

All reviews

(4)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

First time using the lot at LAX and LAST

First time using the lot at LAX and will be last after leaving us with a terrible first impression. When we picked up our car, the old white man working the customer service window was a rude jerk. He was clearly sick as he smelled of strong BenGay and immediately started violently coughing into his hands after I handed him the parking ticket. So as I was showing him my email confirmation for the validation he insisted on holding my phone in his hands. I explained that I preferred to hold it and show him and when I said that he rolled his eyes and shook his head. Give me a break. I just witnessed this dude violently coughing into his hands and he made no attempt to wash or sanitize his hands afterwards, so of course I prefer to hold the phone while he looks at the confirmation. His rude, insensitive and uncalled for reaction was so unprofessional and he acted as if it was such an unreasonable request. Please. If this old guy had a wife who was vulnerable to getting sick he would feel the same way, so I explained that I live with someone who cannot get sick due to a serious autoimmune issue. But I shouldn’t have to justify it. Anyone with a brain would understand why I didn’t want his germy hands full of cough mucus holding my phone. That was just the start of the entire negative experience as he continued to be very rude and unprofessional during our entire interaction, even as I was trying to be helpful by explaining that I had revised my out time and had a screenshot of the new out time in case he needed it. Major jerk, so we won’t be using this lot again. Not worth saving a few bucks when you are treated like crap, undeservedly.

23 May 2026
Unprompted review
Rated 1 out of 5 stars

11+ months waiting on a refund

I booked parking with Quickpark.ie in Jan 2020 but had to cancel this in early March, I duly did this through their website and was informed that the refund was pending.

A month passed, then 2 then 3 then... I was informed that due to Covid no staff were available to process refunds but that it would be taken care of as soon as possible.

It should be noted that at no time did any response actually contain a name of the company representative, all emails were without a signature.

Then in Oct they simply stopped answering email, the phone was never answered, there was complete silence from them.

The utter disrespect they have shown to their customers at this point is disgraceful, I have been waiting 11+ month son a refund, the booking was cancelled in line with their Terms and Conditions and was before any Covid lockdown took place.

I had used their service many times in the past, never had a complaint, however I could not trust to use it again in the future, neither will I be recommending this to anyone, if anythgin the opposite.

27 January 2021
Unprompted review
Show reviews in all languages. (4 reviews)

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