I am happy my doctor recommended Phil RX to source my eye medication. My part D drug plan does not cover them. I think Phil RX prices are reasonable. I’m going to check with them for another of my exp... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About PhilRx
Written by the company
At Phil we are on a mission to help people get their prescriptions quickly, easily, and affordably. Our easy mobile experience helps get your meds covered by insurance and delivered to your door while providing real-time updates and refill reminders.
How the PhilRx Platform Works:
1) Your doctor sends your prescription to PhilRx
2) Within minutes, we will send you a text to confirm your insurance information.
3) We will work with your insurance provider to get you the lowest out-of-pocket cost
4) Confirm your payment and delivery information
5) We deliver your prescription to your home, quickly and easily
6) We will send you a text when it is time for your refills
Phil, Inc. is the company that provides the PhilRx platform.
Contact info
150 E Campus View Blvd, 43235, Columbus, United States
- 8555880387
- help@phil.us
- phil.us
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The delivery was on time.
Response time was excellent !
Thet keep me well informed on…
Thet keep me well informed on everything and send me information on my prescription. They do an
excellent job.
Great information
Great information about when its time for your next delivery, when it is shipped and when it will be delivered.
It came before I needed it
The company is great to send your…
The company is great to send your medicine on time or the date you prefer. It is easy to communicate with them.
Difficulty with my order
There was difficulty with my PHILRx order due to a prior staff error made at my Dr's office, thus making it extremely difficult to explain w/o speaking to someone. After many "trials" and my loss of patience, my prescription error was finally resolved and my correct prescription filled and delivered. I do personally believe that a voice in difficult matters could be a faster solution in problem solving.
Scheduling Change
I had to alter my refill date and delivery date. Phil RX was very responsive and the medication arrived in my mailbox on time.
Arrived in easy to use packaging
Arrived in easy to use packaging. No extra waste. Price reasonable.
Reliable and convenient!
Great service
Fast, pricing and customer service. Could not be happier with this experience
informs customer of product delivery
informs customer of product delivery
package is wrapped safe
Excellent customer service
Excellent customer service. I am very thankful to have PhilRx's updates as the prescription is being filled. I always know the status of this prescription which I appreciate.
Just very smooth overall
Just very smooth overall. Very straightforward, no extra emails, everything on time and as stated
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








