Fetch Your Pet Needs Reviews 

394
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping, wide selection of natural pet foods, and helpful customer support. People note that their pets love the products and appreciate the smooth online ordering process. Buyers emphasize the excellent quality of the items, including raw food options, supplements, and healthy treats. However, some customers also noted occasional delivery delays and communication issues regarding order fulfillment. Buyers experienced situations where shipments were significantly delayed without immediate notification from the support team. Reviewers pointed out that waiting extended periods for replies during these bottlenecks caused inconvenience.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting a huge variety of healthy natural... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders arrive very quickly and always... See more

Quality

People report positive experiences with quality, highlighting the outstanding ingredients and excellent... See more

Service

Clients share satisfaction on service, frequently describing online support as fast, reliable, and... See more

Order

Customers consistently note positive experiences with order processes, highlighting that online ordering is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was delighted to discover that Fetch Your Pet Needs stock YDOLO dog food, our dog loves it, but there are no places that sell it near to where we live in Northern Ireland. Not only do Fetch Your Pet... See more

Rated 5 out of 5 stars

Ordering Lunas favourite food and treats online is so easy. She has a an extremely sensitive gut and is prone to yeasty ear infections if she eats grains or yeast. The duck flavour in Nourish Rite k... See more

Rated 5 out of 5 stars

A great store with healthy dog ​​food. You can find many unique products here that are hard to find in chain stores. Holistic foods, dietary supplements, and healthy, natural chews. If you want to tak... See more

Rated 5 out of 5 stars

Speaking with Nikita about changing our dogs feeding and supplement plan made us much more confident that we were doing the right thing. She has a wealth of knowledge about canine nutrition and genera... See more


Company details

  1. Pet Store
  2. also in
  3. Pet Supply Store

Written by the company

A small, family-run business since 2016, Fetch Your Pet Needs specializes in high-quality pet products with a strong focus on pet nutrition. Our mission is to provide the best for your pets, driven by passion, quality, friendliness, loyalty, and sustainability. Nikita, Fetch's owner and pet nutritionist, has been involved in the pet industry for over 10 years. She focuses on educating herself and others to provide high-quality options for pet owners. Working alongside Irish raw pet food suppliers and industry experts, she continually grows her knowledge and understanding. Fetch is now one of the largest pet shops in Ireland, offering a wide variety of raw pet food options and advice. In 2021, we expanded by opening a new retail and warehousing unit in Mountmellick, rejuvenating a long-vacant commercial space and creating local employment. Our dedicated team, which feels like an extended family, works hard to serve our customers and their pets with the highest standards.


Contact info

4.8

Excellent

TrustScore 5 out of 5

394 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(394)

154 reviews in the last 12 months

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Rated 5 out of 5 stars

Great availability of natural…

Great availability of natural supplements and fast delivery. I've been a customer for a few years now. I just would like if they made a wish list to save products you may want to buy, and prices per kg.
But I'm glad FYPN exists 🐾

24 September 2026
Rated 5 out of 5 stars

The staff here are just brilliant

The staff here are just brilliant. So helpful and knowledgeable. I just wouldn't go elsewhere. Great range of foods, supplements and toys for your furry friends.
Great new premises too

24 September 2026
Rated 1 out of 5 stars

Ordered dog food

Ordered dog food, delivery dates stated, advised I would be emailed on despatch. By the date the product was due, no notification so I contacted them, they waited a further four days to reply saying they couldn’t complete the order. By this time my dog food supply was running low as I had ordered eight days prior. Why could they not let me know sooner that they couldn’t fulfil the order? Poor service.

20 September 2026
Unprompted review
Rated 5 out of 5 stars

Fetch have a huge variety of food

Fetch have a huge variety of food, treats and accessories to fit your pet’s needs, diets etc. All of their products seem to have your pet’s health at the forefront which is exactly what we wanted when buying chews for my two dogs. I wanted to ensure what I was giving them would not affect their health in a negative way.

The prices are really reasonable considering the high quality and they value loyalty with little add on gifts to your order. We recommend them 100%!

25 August 2026
Rated 5 out of 5 stars

Excellent

I ordered a few different food products from Fetch Your Pet Needs. They arrived very quickly and every product I ordered my four dogs loved. They were actually trying to get into the box as I was opening it. Best of all is the honest ingredient list, no additives, just good clean food.

25 August 2026
Rated 4 out of 5 stars

Good selection of raw food

I've been using Fetch Your Pet Needs for a couple of years to feed raw food for my dogs and cats. They have a great selection of foods and supplements, and good customer service. The only reason I am not giving it 5 stars is that the subscription orders get cancelled on short notice sometimes.

27 July 2026
Rated 5 out of 5 stars

Quality products & quick delivery

Super quick delivery & a few food samples were thrown in too. We have now switched our dog over to Kudo because he likes it & the quality of the food is great. Everything was packaged with care.

27 July 2026
Rated 5 out of 5 stars

Really good selection of food

Really good selection of food. My elderly dog has had to have her teeth removed and I've struggled to find a dry dog food that she'll eat...as well as her treats. I found plenty of choice on the site (that I haven't found at the other pet shops). She's happy and so am I.

27 July 2026
Rated 5 out of 5 stars

Happy long time customer

I have used Fetch for several years now. Very helpful staff, good advice given, happy to go the extra mile for customers and great delivery service with DPD. They also have a great selection of products. Happy customer here and happy dog 🐕 😀.

27 July 2026

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