edco.com Reviews 

8,564
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 767 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful quality of the customized products and the truly exceptional assistance provided by the dedicated staff. Consumers note that the entire ordering process is remarkably smooth, consistently timely, and accompanied by wonderful communication from start to finish. Some people were satisfied with the incredibly fast turnaround times achieved even on unexpected rush orders. Reviewers additionally highlighted how exceptionally helpful the team consistently proved to be when managing tight deadlines and specialized custom requests. Buyers repeatedly emphasized that receiving their beautiful awards on schedule made planning their special events entirely stress-free.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the beautifully crafted... See more

Staff

Users describe positive interactions with staff, noting that the team is easy to work with and very... See more

Service

Clients share positive opinions on service, noting that staff members are exceptionally kind, engaged, and... See more

Customer service

Customers had positive experiences with customer service, noting that representatives maintained great... See more

Order

Consumers find order to be positive, highlighting that the ordering process is extremely easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was wonderful working with Edco.They understand what I wanted, quickly sent the artistic sample and delivered the final trophy perfectly. They also handled an emergency situation requiring exped... See more

Rated 5 out of 5 stars

Working with Sarah was very easy from day one. She kept communication open, ensuring she fully understood exactly what we needed. Drafts and proofs were delivered on time, and we received our order ex... See more

Rated 5 out of 5 stars

The final product is just beautiful. Exactly what we expected and we are pleased to be able to present them to our honorees for our 10th Anniversary Gala! Customer service was above average, helpful... See more

Rated 5 out of 5 stars

Jessica Evins is my POC. She has consistently, since my first interaction (a few years ago) given me A1 customer service. When I've had tight deadlines, she's come through every time. Makes me look... See more



Company details

  1. Corporate Gift Supplier
  2. also in
  3. Promotional Item Store
  4. Trophy Shop

About edco.com

Written by the company

EDCO Awards is a leading awards company supplying custom awards, trophies, and plaques on the internet. We offer the most comprehensive collection of theme-inspired awards produced from quality materials. EDCO has been supplying branded crystal trophies for employee recognition for over 50 years! We have a highly experienced team that manufactures products of the highest quality utilizing materials such as glass, acrylic, wood & stone.

Edco.com - Supplying Recognition to the Entire USA!

Written by the company

We're committed to 100% Customer Satisfaction
EDCO Awards & Specialties is a family owned awards manufacturer & branded merchandise company built on the idea that a satisfied customer is and always will be our number one priority. That ideal is not only reflected in our mission statement but in everything we do. From our first class customer service and precision craftsmanship to our professional and knowledgeable client advisers, we strive to exceed our customers’ expectations today and every day in the future.

Our Promise

100% Satisfaction Guaranteed!

We are pleased that you decided to make your purchase at EDCO, however it doesn't stop here. We're also very concerned that you are happy with every aspect of your experience. If there is anything we can improve upon, from quality and price to our professionalism, we want to know about it. Problems are rare, but when they do occur we will do all we can to have a 100% satisfied customer.

Contact info

5.0

Excellent

TrustScore 5 out of 5

9K reviews

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5.0

All reviews

(8,564)

736 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Edco goes above and beyond every single time... that is why we keep coming back.

Edco has been the #1 choice for our Team awards for the last 6 years.
*The best customer service,
*Prompt and always thorough
*Quality as promised
Edco goes above ad beyond to ensure all deliveries are made in a safe and timely manner.
*Every award is boxed, wrapped, and protected by bubble wrap.
Thank you Edco, for helping us award our Teams with such ease and with quality products. We appreciate you.

24 September 2026
Rated 5 out of 5 stars

Wonderful experience and fast service

Wonderful experience and fast service. The memorial award was perfect and a wonderful tribute to the family. Thank you for being so professional and easy to work with. The fast turn around made sure the item arrived before the funeral. I will be using your services again and highly recommend your staff....

2 October 2026
Rated 5 out of 5 stars

Wonderful Customer Service and Beautiful Awards

I’ve worked with EDCO for the past four years for our car club and have always had a great experience. The quality is excellent, the artwork support is incredibly helpful, and the finished awards always turn out beautifully.
A special shout-out to Jessica Evins, who is wonderful to work with. She is patient, responsive, and incredibly helpful, especially when I’m working through custom designs and tight timelines. This year’s awards were more complex than usual, and she helped make the entire process much less stressful.
The finished awards turned out beautifully. Highly recommend EDCO, and especially Jessica!

21 September 2026
Unprompted review
Rated 5 out of 5 stars

My experience has always been…

My experience has always been wonderful. The friendly service and commitment to excellence keep me coming back. I truly appreciate the consistent quality and exceptional customer service!
Dr. Donna Barrett

29 September 2026
Rated 5 out of 5 stars

Quality work

Quality work, friendly, efficient, awesome customer service. However, quite expensive, and so many emails to write a review is annoying.

29 September 2026
Rated 5 out of 5 stars

First time buyer

I had very specific questions and what I felt were obvious, but still detailed requests to make on my order, and their team followed up with me quickly and contacted me directly each step of the way. The human responses made everything completely stress free.

30 September 2026
Rated 5 out of 5 stars

Edco.com made some custom crystal…

Edco.com made some custom crystal awards. Gave them a design idea and they created a great final design. The final custom crystal awards are beautiful! Arrived on time. Well packaged. Edco.com is my first place for awards! Sarah B. is a phenom!

5 October 2026

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