Disc Makers Reviews 

6,967
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 322 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional professional quality of the audio products and custom packaging, mentioning that the final items look stunning and sound incredible. People also deeply appreciate the helpful staff and responsive customer support, noting that the knowledgeable team guides them smoothly through every single step of the creative project. Some reviewers were not happy with occasional product defects and delivery issues, specifically mentioning damaged covers, audio flaws, and unexpected errors. A few consumers also noted difficulties utilizing complex design templates or experiencing communication gaps during production delays.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing great satisfaction with the audio sound,... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with the flawless audio... See more

Service

Consumers find service to be positive, frequently highlighting fast turnaround times, professional support,... See more

Staff

Customers consistently note positive experiences with staff, frequently praising knowledgeable and friendly... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Once again your team has knocked it out of the park!! Our communication during the submission of content and design information was clear, clean and respectful. The DiscMakers design team enhanced o... See more

Company replied

Rated 5 out of 5 stars

I’m very happy with my EP wallet package! It’s lightweight, compact, and much easier to carry than standard plastic jewel cases, which makes it perfect for bringing to live shows and tours. The pri... See more

Company replied

Rated 5 out of 5 stars

I have used Disc Makers 4 times. I heard they were the best and my studio and musician friends were spot on. This is a solid choice. They completely understand what I want. The communication is 5 st... See more

Company replied

Rated 5 out of 5 stars

Best customer service anywhere. Prompt delivery, quality printing and reproduction. The only downside is the online template for your artwork which will erase your work when you try to save it i... See more

Company replied



Company details

  1. Music Store
  2. also in
  3. Hobby Store

Written by the company

Since 1946, Disc Makers has been the leading independent manufacturer of CDs, DVDs, and custom vinyl records for musicians, filmmakers, and businesses. We specialize in CD & DVD duplication, vinyl pressing, replication, and custom packaging, supported by state-of-the-art facilities near Philadelphia, PA. Our services include mastering, graphic design, multimedia authoring, and a wide selection of packaging supplies. Beyond discs and vinyl, we offer posters, download cards, and music distribution. With decades of experience, Disc Makers is your trusted partner for high-quality media production.

At Disc Makers, we guarantee the best prices and your complete satisfaction.

If you are not satisfied with any of our products or services, we’ll make it right. Guaranteed.

If you are not satisfied with any of our products or services, we’ll make it right. Guaranteed.
At Disc Makers, we know that making professional discs can be a significant investment. We want to make sure you’re thrilled with your purchase. That’s why we’re the only disc manufacturer in the world whose discs come with a 100% satisfaction guarantee. If there’s anything about your Disc Makers product or experience that you’re not happy with, we’ll make it right. It’s as simple as that. For full details, please visit http://www.discmakers.com/guarantee

Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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4.8

All reviews

(6,967)

310 reviews in the last 12 months

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Rated 5 out of 5 stars

The mastering service is PERFECT!

The mastering service is done right, every time. You will NOT find higher quality mastering at a better price. These people have been mastering my music for over a decade and I have never had a single issue. I'm so impressed with he level of care and expertise every time.

23 September 2026
Rated 5 out of 5 stars

Quick

Quick, helpful and reliable

3 October 2026
Disc Makers logo

Reply from Disc Makers

We are glad you enjoyed your experience with our team. Thank you very much for taking the time to share your feedback about our service.

Rated 5 out of 5 stars

I would love to leave a 5⭐️ review for…

I would love to leave a 5⭐️ review for you guys! I was totally blown away by everything. Album looks and sounds great! Customer service and delivery time was outstanding!

Thanks, Kevin ✌️

9 October 2026
Unprompted review
Disc Makers logo

Reply from Disc Makers

We are absolutely thrilled to hear how much you loved the final product! It is wonderful to know that the everything met your expectations, and that our team delivered everything to you so quickly. Thank you for sharing your experience with us, and we look forward to helping you with your future projects!

Rated 4 out of 5 stars

Their product is always great

Their product is always great, but I had to take away one star for not following my shipping directions. I told them when I ordered that some of the CD's were going to the distributor, but that didn't happen. Also, they used to be meticulous about organizing groups of 15 CD's in the box, making them very easy to count. My box had many different amounts grouped together, so I'd have to say they're getting sloppy in the shipping department.

4 October 2026
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Reply from Disc Makers

We are sorry about the mix up with shipping. One of our customer care representatives will reach out to you soon!

Rated 5 out of 5 stars

Every Project Awesome

Disk Makers always delivers a beautiful product and great sound.

2 October 2026
Disc Makers logo

Reply from Disc Makers

Thanks for trusting us with your Christmas project! Glad to hear everything turned out so well. Let us know if you need more next year. Thanks for the kind words!

Rated 5 out of 5 stars

Great at understanding and following…

Great at understanding and following directions. Rapid response and quick to make adjustments. Creative in color schemes, shapes, content, etc…

23 September 2026
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Reply from Disc Makers

We appreciate your positive review. We are happy to hear that our fast communication, creative designs, and attention to detail met your expectations.

Rated 5 out of 5 stars

Quick, Helpful, and Courteous

Jeff is always helpful and very quick - getting back to me with answers the day I send him an email. Recently he helped track down a package that was sent to the other side of the country because of a mistake by the shipping company. We will definitely use Disc Makers in the future.

18 September 2026
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Reply from Disc Makers

Thank you so much for the fantastic five-star review! We are thrilled to hear that our team was able to provide such prompt assistance and resolve the shipping issue for you quickly. We truly appreciate your business and look forward to helping you with your future projects!

Rated 5 out of 5 stars

Everything went great

Everything went great, from stem to stern. Delivered on time, as ordered, beautifully made and sounding great.

16 September 2026
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Reply from Disc Makers

Thank you so much for the fantastic five-star rating! We are thrilled to hear that your experience was seamless, your order arrived right on schedule, and that you are enjoying the exceptional quality and sound of your new product.

Rated 5 out of 5 stars

Excellent

Perfect execution and prompt delivery.

17 September 2026
Disc Makers logo

Reply from Disc Makers

We are so glad to hear that everything went well with your order! We appreciate your kind words!

Rated 5 out of 5 stars

Ordered for the first time!

I ordered the wallet, the mastering, and the CDs.
At first, I was worried about everything, shipping, sound quality, design, etc.
Honestly, when the mastering ran behind the expected day, I was very nervous. But the customer service worked very kindly, and I could wait without any trouble.
When I got the CDs, this time it was within the expected day, and the quality was perfect. The sound was way beyond what I expected. I really loved it and was excited!
Thank you so much.

16 September 2026
Disc Makers logo

Reply from Disc Makers

We are so happy to hear how pleased you are with your recent order, especially the sound quality of the CDs! We appreciate you acknowledging our customer service team's efforts when the mastering took longer than expected. Thank you for your wonderful feedback.

Rated 5 out of 5 stars

DiscMakers made this project easy to…

DiscMakers made this project easy to quote, easy to design (templates), and delivered ahead of schedule. They kept me up to date on every step of the process, and the end product looks amazing!

17 September 2026
Disc Makers logo

Reply from Disc Makers

We're so happy to hear that your experience with us was positive, from the ease of quoting and designing to the early delivery. We appreciate you acknowledging our communication and the quality of the final product. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Everything I asked for was delivered on…

Everything I asked for was delivered on time. If I had questions, I spoke to an agent who was HUMAN and very knowledgeable and helpful. The people who made my CD and packaging did an excellent job. Yay!

15 September 2026
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Reply from Disc Makers

We're so glad we could help you out! We've got a great team and we're ready to help anytime you give us a call. We're glad to hear that everything came out excellent and we'll be excited to work on your next project when it's ready to go!

Rated 5 out of 5 stars

Well Done!

Easy to get started, good service through the process, and the final result was excellent!

29 August 2026
Disc Makers logo

Reply from Disc Makers

We're so happy to hear that getting started was easy and that our service met your expectations, leading to an excellent final result. Thank you for your wonderful feedback!

Rated 4 out of 5 stars

Good customer service

Good customer service. I can call and speak to a human any time. That's critical.

5 September 2026
Disc Makers logo

Reply from Disc Makers

We're happy to hear our customer service is meeting your expectations; we prioritize accessible support from a real person! Thank you!

Rated 5 out of 5 stars

I have used Disc Makers 4 times

I have used Disc Makers 4 times. I heard they were the best and my studio and musician friends were spot on. This is a solid choice. They completely understand what I want. The communication is 5 star. I’ve used their mastering service 3 times and my last record I mastered myself and used their tune up option. It came out great. The turnaround time from start to delivery on my last record was 17 days. Luppy-Lister “Basement Tapes “ is in distribution in over 150 digital platforms in less than a month! Thank Again guys!
Dave Lister
Orange Lab Studio

3 September 2026
Disc Makers logo

Reply from Disc Makers

We are so glad to hear about your positive experiences with us over the past four times! It's wonderful that our communication and mastering services consistently meet your expectations. We're thrilled that "Basement Tapes" is already reaching so many platforms. Thank you for your continued trust and for sharing your success.

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