Callaghans Electrical Reviews 

1,079
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 317 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and great prices offered across a wide selection of quality household products, appliances, and electronics. People also highlight the incredibly helpful and friendly local staff who provide efficient customer support, ensure careful packaging, and make the entire online shopping journey completely seamless. Some reviewers were not happy with delivery delays or strict store policies. They specifically mentioned occasional negative experiences like waiting longer than expected for delayed parcels arriving late, encountering communication gaps with couriers, or receiving store credit instead of direct cash refunds.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and items arriving safely... See more

Product

Reviewers highlight positive aspects of product quality and fast delivery, noting that items arrive safely... See more

Service

People report positive experiences with service, frequently praising friendly staff, efficient delivery, and... See more

Order

Customers had positive experiences with order, frequently praising the fast shipping and easy online process.... See more

Price

Reviewers mention positive feedback about price, consistently highlighting very reasonable costs that beat... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery from Steven today to county Antrim. Top class professional, setting up my washing machine and explaining how it works. Hope you're paying him well😄. Great price I got too beating everyone... See more

Company replied

Rated 5 out of 5 stars

Received my television from Callaghans Electrical after ordering it online. Their price was €500 less than other larger suppliers, so it was a no brainer to go with them. Prompt delivery, everything w... See more

Rated 5 out of 5 stars

Excellent company to deal with. Easy to contact with queries by phone. Lovely staff and quick (less than one week ) delivery to Cork. Two separate orders so very consistent. Wasn’t there to accept but... See more

Company replied

Rated 5 out of 5 stars

Impressive, helpful and straight forward. We would love to do business again in the future. For assistance- pick the phone and answer is available in seconds. Big corporates don’t have a clue how to... See more

Company replied



Company details

  1. Electronics Store

Written by the company

Callaghan's Electrical are a family run business with premises in Burt, and Letterkenny Retail Park, Donegal. We pride ourselves in listening to our customers and advising them on the best appliances for their needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,079)

306 reviews in the last 12 months

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Rated 2 out of 5 stars

Major issues with delivery

First TV we ordered arrived smashed to pieces, we were told to blame the delivery drivers however it's up to them to choose reputable delivery services that won't destroy things in transit.

The second TV arrived and it was the wrong type, make, and size panel. The poor fella who was delivering it for them had no clue, which leads me to believe that there wasn't a single person who bothered to check whether or not the correct television had been loaded.

We finally got the correct television delivered 5 days after the initial delivery. The reason I give two stars is that the customer service was very good, and they did attempt to sort the problem quickly. They also delivered on a Sunday so that we wouldn't be waiting an extra day.

5 October 2026
Rated 5 out of 5 stars

very good experience

very good experience
staff were very friendly and helpful when i phoned and assisted with my query. Item was ordered and delivered within a few days. I could not compliment the company enough

21 September 2026

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