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Bramble Berry Reviews 

4,841
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,815 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the exceptional quality of the items, explaining that the helpful product descriptions and wonderful variety make shopping an absolute pleasure. People frequently mention that orders are carefully prepared and shipped out promptly, ensuring everything arrives safely at their doorstep. Some reviewers were not happy with delivery times, stating that packages can occasionally take longer than expected to arrive even for customers living nearby. A few other people also felt that certain items had minor drawbacks, such as occasional leaking bottles or damaged packaging during transit.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the fragrance oils and supplies are... See more

Quality

Users describe positive interactions with quality, consistently praising the fantastic and reliable products... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that orders arrive quickly... See more

Order

People report positive experiences with order processes, frequently highlighting fast delivery, careful... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that ordering is fun and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always a wonderful experience with Bramble Berry. My orders always arrive quickly and wrapped carefully for shipping. My 2 favorite fragrances are Galactic Skies and Cashmere. I get so many complimen... See more

Company replied

Rated 5 out of 5 stars

Although I live on the opposite side of the country from this company, they get your orders out fairly quickly. I think I got my package a day earlier than expected! Brambleberry also takes care to pa... See more

Company replied

Rated 5 out of 5 stars

Bramble Berry came highly recommended as a trusted supplier of cold process soap supplies. The selection was great and gave ample information about each product. I ordered enough supplies to make two... See more

Company replied

Rated 5 out of 5 stars

This was the first time I purchased Melt & Pour soap base & fragrances. The web site & shopping experience was great. I even had to contact the company directly about something & had no problem with t... See more

Company replied


Company details

  1. Craft Store
  2. also in
  3. Art Handcraft

Written by the company

Bramble Berry is a premier marketplace for soap making supplies, offering a vast selection of high-quality ingredients and tools for crafting soap, candles, and body care products. Their extensive inventory includes fragrances, essential oils, colorants, bases, and packaging options, catering to both novice and experienced artisans. Bramble Berry is renowned for their exclusive product lines, detailed project tutorials, and exceptional customer service. Their commitment to quality and innovation ensures that customers have access to the best materials for creating unique, handcrafted items. Explore Bramble Berry to elevate your DIY crafting experience.

Created by Makers, for Makers

Written by the company

Specializing in high-quality handcraft supplies.
We source our products from around the world and then test them in our lab. We only bring in the ones that perform best, because we know how important every project is to you. We are a partner to you on your creative journey, and we can’t wait to see where it leads you next.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.6

All reviews

(4,841)

1,729 reviews in the last 12 months

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Rated 2 out of 5 stars

I was trying to order the trial size GOGO.

I was trying to order the trial size.
Order 10 for the cost of 5.
Most likely due to my inexperience with the website. I stumbled through and only have 5 trial frag. That i most likely would not have ordered in the first place.
I will however try again. I believe that the company will be very helpful.

3 October 2026
Rated 5 out of 5 stars

RECEIVED MY ORDER IN GREAT SHAPE AND…

RECEIVED MY ORDER IN GREAT SHAPE AND QUICK

3 October 2026
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Reply from Bramble Berry

We are thrilled to hear that your order arrived quickly and in excellent condition. Thank you so much for taking the time to share your wonderful feedback with us!

Rated 5 out of 5 stars

El producto excelente y todo rapido y…

El producto excelente y todo rapido y fácil de solicitar

26 September 2026
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Reply from Bramble Berry

We are so happy to hear that you found the ordering process quick and easy, and that you are enjoying your excellent product! Thank you so much for sharing your wonderful feedback with us.

Rated 5 out of 5 stars

They all smelled the way I hoped they…

They all smelled the way I hoped they would. They were packaged well and arrived quickly.

2 October 2026
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Reply from Bramble Berry

We are so thrilled to hear that your items smelled just as wonderful as you hoped, and that your package arrived quickly and in great condition! Thank you so much for taking the time to share your delightful feedback with us.

Rated 5 out of 5 stars

From A Looooong Time Fragrance Fan

I've been a fan of Bramble Berry for longer than I can remember. The fragrances have always been my focus. I use than around my home for the refreshing scents that elevate the ordinary to a higher level. When an oil no longer interests me, I pour it on the rug at my front door to greet visitors. Last a long time and never fails to get a heads up!
This batch will be enjoyed for many years to come! The "Tobacco and Bay Leaf" is a great masculine scent!

2 October 2026
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Reply from Bramble Berry

It is wonderful to hear from such a long-time customer! We are thrilled that the Tobacco and Bay Leaf fragrance oil is working out so well for you and bringing such an inviting atmosphere to your home. Thank you so much for your loyal support and for sharing your unique ways of enjoying our scents!

Rated 4 out of 5 stars

The only issue I had was that my space…

The only issue I had was that my space number wasn’t on the packaging, whether it was me or you, unsure as if space number is not there I do not receive mail/packages. Next time we need to do better. Thanks

3 October 2026
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Reply from Bramble Berry

We are glad you enjoyed your overall experience and appreciate your four-star rating. We know how important unit details are for package delivery, so we will review our labeling process to prevent this issue. It appears the number was missing when you placed the order. If you have an account on our website, we recommend adding that number to your saved address for future deliveries.

Rated 3 out of 5 stars

Great company

Great company. Great scents. However, they charge a bit for shipping. I’ve found other sites now that offer great scents with free shipping after reaching a certain cart amount.

3 December 2025
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Reply from Bramble Berry

We appreciate your kind words about our fragrance selection. We understand that delivery fees impact your experience, and we are currently reviewing our delivery policies to improve value for our customers.

Rated 1 out of 5 stars
Bramble Berry logo

Reply from Bramble Berry

So sorry your order hasn't arrived yet! We've taken a peek and it's due to arrive today via UPS SurePost. If it doesn't arrive please reach out to us at info@brambleberry.com and we'll start a UPS investigation!

Rated 5 out of 5 stars

My experience was good I enjoy my…

My experience was good I enjoy my package and will my another order soon!

2 October 2026
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Reply from Bramble Berry

We're glad you enjoyed your package and appreciate your feedback. We look forward to your next order!

Rated 3 out of 5 stars

My order was placed on

My order was placed on. 10-2-26 and I still haven’t received any shipment email. It would be nice to get some information on my order

2 October 2026
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Reply from Bramble Berry

We apologize that you did not receive your shipping notification email. According to the tracking number, your box was delivered today. If you have any problems or questions about your products, please contact our customer support team.

Rated 5 out of 5 stars

The shipping time was better &…

The shipping time was better & everything was wrapped well but, one of my mica colors was on all my bottles. I have a feeling - the box was tossed hard during delivery. Just a thought to put “Fragile”. Thank you.

29 September 2026
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Reply from Bramble Berry

We are happy to hear that your shipment arrived promptly and was packaged securely. Thank you for the five-star rating and for letting us know about the loose powder inside your package. We appreciate your suggestion regarding protective labeling for future deliveries.

Rated 5 out of 5 stars

Items were shipped fast and great…

Items were shipped fast and great quality

2 October 2026
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Reply from Bramble Berry

We are so happy to hear that your order arrived quickly and that you are pleased with the excellent quality of your items. Thank you so much for taking the time to share your feedback with us!

Rated 4 out of 5 stars

I would have given a 5 star but was missing 1 item

I would have given a 5 star but, I was missing a item. They are sending me a replacement so i feel bad doing 4 star but, I was missing a item.

30 September 2026
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Reply from Bramble Berry

We appreciate your positive rating and are glad to know you had a mostly good experience. We regret that a component was left out of your order, but we are actively working to deliver the missing piece to you promptly.

Rated 5 out of 5 stars

Excellent Quality Butter!

I purchased cupuaçu butter from Bramble Berry for my handcrafted hair butter, and I couldn't be happier with the quality! It blended beautifully with my other ingredients, and the finished product turned out absolutely perfect. The texture and consistency were everything I hoped for.

When you're creating products for others, quality ingredients make all the difference. I'm extremely pleased with the results and look forward to purchasing from Bramble Berry again!

8 July 2026
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Reply from Bramble Berry

We are glad you enjoyed your experience with our cupuaçu butter. It is wonderful to hear that the ingredient blended seamlessly into your handcrafted hair butter recipe and helped you achieve the exact texture and consistency you needed for your creations. We completely agree that using top-grade components is essential when crafting personal care items for your customers. Thank you very much for taking the time to share your positive feedback with us. We appreciate your support and look forward to supplying you with more quality crafting materials for your future projects.

Rated 5 out of 5 stars

Apple Bourbon

I ordered the Apple Bourbon fragrance oil and every candle I’ve made with it has been amazing. The scent is spot on for fall.

30 September 2026
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Reply from Bramble Berry

We are so thrilled to hear that your candle creations turned out so amazing! It is wonderful to know that this cozy autumn scent met your expectations so well. Thank you for taking the time to share your delightful review!

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