Affordable Blinds Reviews 

24
•
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

The actual order process is simple. My only drawback is this order is to replace a blind that was purchased and installed in September of 2020 and just blew apart sitting there without being touched.

Rated 2 out of 5 stars

The color called natural is very misleading. It is quite yellow in the two sidelight blinds I received. Policy shows I cannot return them and I have no idea what to do with these now.

Rated 1 out of 5 stars

When I was placing my on line order your website indicated items were "in stock". I later Within 24 hours I received an email indicating they were not in stock and not available for shipment for ap... See more

Company replied

Rated 5 out of 5 stars

Waiting for product to arrive. The page is user friendly and easy to navigate through product information. I'm eagerly awaiting our zebra bathroom window shade..... cheers

Company details

  1. Window Treatment Store

Written by the company

Affordable Blinds is your online source for custom window shades and blinds. Choose from our wide variety of featured products of blinds, shades, cellular shades, roman shades, roller shades, solar shades and curtains, all in custom style. Save on quality blinds at discounted blinds pricing Included Lifetime Warranty (no additional cost unlike our competitors).


Contact info

3.6

Average

TrustScore 3.5 out of 5

24 reviews

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Replied to 66% of negative reviews

Typically takes over 1 month to reply

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3.6

All reviews

(24)

8 reviews in the last 12 months

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Rated 2 out of 5 stars

Get Samples First

The color called natural is very misleading. It is quite yellow in the two sidelight blinds I received. Policy shows I cannot return them and I have no idea what to do with these now.

2 September 2026
Rated 1 out of 5 stars

In stock does not really mean in stockWhen I was placing my on line order…

When I was placing my on line order your website indicated items were "in stock".
I later
Within 24 hours I received an email indicating they were not in stock and not available for shipment for approximately 11 weeks. Very disappointed. This was my first order with this company. Sorry to say I will not be choosing this vendor again.

5 July 2026
Affordable Blinds logo

Reply from Affordable Blinds

Thank you for your feedback. We’re sorry to hear about your experience and understand your disappointment.

We apologize for any confusion regarding the item showing as “in stock.” Since all of our products are custom made, availability can sometimes vary depending on the selected color, size, and product specifications. While this information is noted on our website, we understand how disappointing it can be to place an order and then be notified of a delay.

As soon as we are informed by our production team of any availability issue, we do our best to contact customers as quickly as possible.

We sincerely apologize for the inconvenience. We remain committed to providing high-quality, custom-made products at competitive prices, and we hope you’ll consider giving us another opportunity in the future.

Rated 5 out of 5 stars

Painless Experience

I've ordered from here several times before. I was able to find what I needed, reviewed measurement instructions, and placed order without a problem. I expect to promptly receive my order and easily install, as I've done before.

24 June 2026
Rated 1 out of 5 stars

Difficult customer service

One of the blinds I ordered was the wrong size. I double checked my order which had the correct size, the sticker on the blind had a different measurement. Should be easy enough, they have their "guarantees" if it's their mistake. I ended up going around and around with the one person who is their customer service. They wouldn't admit the mistake, even with photos showing the correct/incorrect measurements, but agreed to remake it for a cost of $25. The whole thing ended up being such a waste of time and I gave up which is probably what they want anyway. Don't recommend, plenty of other options out there.

7 July 2025
Unprompted review
Affordable Blinds logo

Reply from Affordable Blinds

Hi Allie,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

After carefully reviewing your order, the measurements submitted at the time of purchase matched the product that was manufactured and shipped. Because all of our blinds are custom-made to the exact specifications entered, we’re unable to classify this as a production error.

That said, we still wanted to help resolve the situation, which is why we offered a discounted remake under our 100% Fit policy—only charging the difference in price and shipping, rather than the full cost of a new blind.

We understand how frustrating sizing issues can be and always recommend double-checking measurements before ordering, as well as reaching out to us beforehand if any clarification is needed—we’re happy to assist.

Rated 1 out of 5 stars

Not a trust worthy vendor, no transparency on your orders, be careful

Shipping takes 15-20 days, and you can't cancel until after 20 days if you haven't received an item.

I ordered 1 roller shade and got notified it was shipped via FedEx on 5/9, then the status stays at "label created" until 5/13, then I reached out to the customer support, and the customer support told me it was shipped on 5/9 and FedEx takes 1-5 days to update the status. Then I reached out again on 5/16, and they say now it could take 10 days because shipping all over the US has "internal issues" (?) and they just got notified last night after I pointed multiple times you kept changing the shipping time.

The best part is the order is shipped from San Diego to the Bay area and it took more than 5 days to get any status update after they claimed it's shipped.

16 May 2025
Unprompted review
Affordable Blinds logo

Reply from Affordable Blinds

Hi Plo,

Thank you for your feedback—we understand how frustrating it can be when tracking updates don’t appear right away.

To clarify, roller shades are custom-made and typically require 15–20 business days for production and delivery. According to our records, your order was completed and delivered within 9 business days, which is well within our stated timeframe.

Regarding the tracking status, when a shipment is processed through FedEx, it’s not uncommon for the tracking page to show “label created” until the package is scanned at the next facility. This delay in updates can sometimes take a few days and is unfortunately outside of our direct control.

We also apologize for any confusion regarding the shipping timeline communicated. We understand how inconsistent updates can be frustrating, and we are working to improve clarity and communication throughout the process.

If there’s anything further we can assist you with, please feel free to reach out.

Rated 1 out of 5 stars

Buyer Beware

I spent over $200 for a shade which is still not functional.Trying to hang the window treatment was been nothing short of a nightmare.

The design is ridiculous for an outside mount relaxed Roman shade.

We could not even use the screws provided because there was barely space between the top of the head rail and the ceiling - we had to use a special drill bit and a wrench to get the screws into the head rail.

There were two pieces for cord on the back of the fabric just hanging - they were not attached to anything at the bottom - there was NOTHING in the directions about this. I had to do a general Google search to figure out what to do with the pieces. The directions for the tension device cannot be followed because there is no toggle switch on it.

We basically have a piece of fabric hanging down over the window that cannot be raised.

We have window treatments throughout our house and this is by far the WORST design I have ever seen. We have spent $200 and do not have a functional window treatment. I received one call back and was supposed to be emailed a video on how to install the tension device. I have received nothing. Three emails have been sent and two messages voicemails have been left. No response.

A very DISAPPOINTED customer.

2 May 2025
Unprompted review
Affordable Blinds logo

Reply from Affordable Blinds

We sincerely apologize for your frustration and disappointment with the installation process and design of your shade.

A full refund was issued.

We understand how upsetting it can be to encounter unexpected challenges with a product you’ve invested in.

Please know that your concerns were taken seriously, and we issued a full refund as a gesture of goodwill—even though the product was retained. While we aim to make every installation as smooth as possible, we recognize that the setup for certain custom configurations like outside mount relaxed Roman shades may require additional care or tools depending on ceiling clearance.

We’re truly sorry for the lack of clarity in the instructions and for the delay in follow-up communication. That is not the experience we strive to provide, and we are working internally to improve both our installation guidance and customer response times.

If there’s anything further we can do to make this right or assist you in the future, please don’t hesitate to reach out directly. Your feedback is invaluable to us as we continue improving.

Sincerely,
Affordable Blinds Customer Service

Rated 1 out of 5 stars

After waiting weeks for my blinds to…

After waiting weeks for my blinds to arrive
i finally got an answer that one size i wanted wasn’t available
so i figured out how to solve it
after four phone call to customer service asking them to call me (they never returned the calls) i finally got to talk with Fred
He was no help at all all he could say was he understood but he was not authorized to solve the problem
he wanted me to send an email
i didn’t want to do that because they claimed they sent emails that i never recieved
so he wanted me to text
i told him i wanted to speak to someone who had authority to answer my questions
i followed he directions and sent them a text of my needs
i got an email back can canceling my entire order that i had been waiting to receive
i have asked them for a copy of that transaction and still do not have one
Great response!
Beware!!!

28 January 2025
Unprompted review
Affordable Blinds logo

Reply from Affordable Blinds

Hi John,

We’re sorry to hear about your experience and understand how frustrating delays and communication issues can be.

Unfortunately, we are only able to manufacture blinds within the sizes and specifications listed on our website. When a requested size falls outside of those parameters, we’re unable to produce it as originally ordered.

Regarding communication, our records show that we did respond and worked to guide you through next steps via phone, text, and email. We apologize if there was any confusion or if our responses did not reach you as expected.

As for the cancellation, it was processed based on our inability to manufacture the requested size, so you would not continue waiting on an order that could not be fulfilled. If you still need a copy of the cancellation confirmation, we’re happy to resend it.

We appreciate your feedback and will use it to continue improving our communication and ordering experience.

Rated 5 out of 5 stars

AB is the best

Affordable Blinds is the best in my experience. I just covered all of my windows with blinds ordered from AB. They're the most reasonably priced, they have a great variety, and the blinds arrived quickly. I don't know how they do it at these prices, but I'm very grateful that they do.

21 October 2024
Unprompted review
Affordable Blinds logo

Reply from Affordable Blinds

Thank you so much for your incredible review! We're truly honored to be your go-to choice for window coverings. It’s wonderful to hear that you were pleased with our pricing, variety, and fast delivery. We work hard to provide high-quality products at prices that make home upgrades accessible, and your feedback means the world to us. Thank you for trusting Affordable Blinds to cover all your windows—we’re here anytime you need us!

Rated 5 out of 5 stars

These guys were 1/2 the price of…

These guys were 1/2 the price of blinds.com and several other blinds companies for the same product. Product came and was simple to install. The shade was a special order due to the 103 inches width. Works and looks great.

2 October 2024
Unprompted review
Rated 5 out of 5 stars

This is my go-to spot for window…

This is my go-to spot for window treatments now. From blinds to curtains, the options are endless, and I loved how easy it was to personalize each item. Fast shipping, excellent customer service, and fantastic results everytime.

13 September 2024
Rated 1 out of 5 stars

Blinds cancelled after three weeks.

Ordered blinds 29 May 24 and paid in full. On 21 Jun 24 the ordered was cancelled. No contact from the company or reason. Buyer beware.

14 June 2024
Unprompted review
Affordable Blinds logo

Reply from Affordable Blinds

Dear Mr. Thigpen,

We sincerely apologize for the inconvenience you experienced. We did attempt to reach out to you multiple times for additional information needed to process your order. Our records show that we emailed you on June 21, 2024, at 9:39 AM from customerservice@affordableblinds.com and sent texts on June 5, 2024, at 9:13 PM, and June 9, 2024, at 3:28 PM. Unfortunately, we did not receive the required information to proceed with your order.

We would be happy to resend these communications and process your order with an additional discount to make up for this inconvenience. Please contact us at your earliest convenience so we can resolve this issue promptly.

Thank you for your understanding and patience.

Best regards,
Customer Service Team
Affordable Blinds

Rated 2 out of 5 stars

Great product but VERY VERY POOR Shipping experience

Affordable Blinds product we have used is pretty good and their lifetime warranty is good.

We ordered blinds from them in Feb 2024 and they were scheduled to be delivered on 28Feb2024 but they were delivered to a wrong address by FedEx. The delivery picture taken by the FedEx did not show where the products were delivered. We contacted FedEx about this and they directed us to the shipper (Affordable Blinds). After talking with Affordable they requested a fee for rerouting which we paid. However, we were told that FedEx couldn’t reroute. I suppose because FedEx couldn’t find the products.

I am not glad that Affordable accepted FedEx claim that they couldn’t reroute given the fact the delivery pic did not show where the products were delivered.

Affordable should press FedEx for more information about where the driver delivered the products.

As at the time of this review, our products are missing and may not be found.

26 February 2024
Unprompted review
Rated 5 out of 5 stars

Great blinds

Great blinds, arrived quick with complete package - fabric, control system, all necessary mounting hardware. Recommended and will love to buy more for all windows of my home.

27 July 2023
Unprompted review

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