Archive - Hospitality Daily Weekly Recap

Now is the moment for marketing

I’m a marketer who believes operations is the most important part of a hotel business.

Oct 19, 2025 • Josiah Mackenzie

July 2025

The stories behind iconic hospitality brands

Takeaways from citizenM & Ace Hotel

Jul 13, 2025 • Josiah Mackenzie

This week in review on Hospitality Daily

Weekly edition + lessons from Edward Mady

Jul 6, 2025 • Josiah Mackenzie

December 2022

How Scott Curran's Reneson Hotels tops guest satisfaction charts [sponsored by GuestEQ]

Hospitality Daily is brought to you this month through the generous sponsorship of GuestEQ.

Dec 8, 2022 • Josiah Mackenzie

November 2022

Hello friends - trying something new today: sharing some stories from elsewhere that caught my attention.

Nov 12, 2022 • Josiah Mackenzie

July 2022

🍍 The attractiveness of transparent operations

“I want my guests to get to know our gardeners"

Jul 29, 2022 • Josiah Mackenzie

🍍 Showing hospitality to families of associates

Cayuga Collection has a unique program that provides families of their staff the ability to experience their hotels as a guest.

Jul 28, 2022 • Josiah Mackenzie

🍍 The pen drop test

How Costa Rica's Cayuga Collection finds great team members

Jul 26, 2022 • Josiah Mackenzie

🍍 Providing exceptional hospitality by taking care of your people

What Hans Pfister of Cayuga Collection is doing to invest in his teams

Jul 25, 2022 • Josiah Mackenzie

🍍 Why hospitality is “the best profession in the world”

Kush Kapoor, CEO of Roseate Hotels & Resorts, was telling me recently about his journey to hospitality leadership, and the process of launching a new…

Jul 18, 2022 • Josiah Mackenzie

🍍 Staying inspired

Plus: Data-driven ways of driving happiness

Jul 15, 2022 • Josiah Mackenzie

🍍 The best hotel amenity?

For someone as well-traveled as Richard Garcia, SVP of F&B at Remington Hotels, I was curious what the best amenity he’s ever experienced was.

Jul 14, 2022 • Josiah Mackenzie