Kaben was amazing! His personality spoke for itself, he was very polite, helpful and knowledgeable. Kaben has reached out since I picked up my car on 10/3 to see how things have been going which they... Voir plus
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I'm not sure why there are bad reviews, because so far it's better than I expected. Seamless, and if you compare other car lease companies, they're much more and you're stuck with that car for a whil... Voir plus
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I give 2 rating because the condition of car is good. I picked up car from Chestnut Hill MA location, and had to wait 30 minutes for the concierge. Then I learnt that there is a membership f... Voir plus
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I Love The Car , And I Love How Convenient This Is However It Somewhat Becomes A Scam, When The Mileage Comes In Affect. The Miles quickly adds up and it’s like you go from having so many to spending... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Flexcar is the first and only month-to-month car lease — with insurance, maintenance, and roadside assistance all included in one simple monthly payment. No down payment. No dealership. No being locked into a multi-year contract. Just choose your vehicle, get on the road, and go. With Flexcar, you're never stuck. Life changes, and your car plan should too. Swap your vehicle, upgrade to something new, or return it when you're done — all on your schedule. Whether you need a reliable daily driver, more cargo space for a growing family, or something that just fits where you are right now, Flexcar makes it simple to get exactly what you need. Every plan comes fully loaded: insurance, maintenance, and roadside assistance are built in, so there are no surprise costs and no juggling multiple bills. One payment. Everything covered. Flexcar is available across the U.S., including New England, Atlanta, Charlotte, Nashville, New York, the Bay Area, and Dallas — with more markets on the way.
Free Delivery
Limited time only – $100 value
Our 5-star team delivers your car right to your doorstep.
Coordonnées de contact
60 State St, 02109, Boston, Etats-Unis
- 1-866-725-2734
- support@flexcar.com
- flexcar.com
3,7
Moyen
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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I've had my flexcar for over a year now…
I've had my flexcar for over a year now and I don't really have any complaints. I have referred a few people who also love the process and procedure.
14 octobre 2026
Good But Not Great
My experience has been awesome but the only thing that would make it great is if I had better options when it comes to swapping out vehicles.
14 octobre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Easy to use nice selection of vehicles…
Easy to use nice selection of vehicles and fairly priced
14 octobre 2026
Réponse de Flexcar
Easy to use, a strong selection, and fair pricing is exactly the experience we're building toward. Glad the service felt straightforward from the start, and that the vehicle options worked for you. We're grateful to have you part of the Flexcar movement.
Kaben was amazing
Kaben was amazing! His personality spoke for itself, he was very polite, helpful and knowledgeable. Kaben has reached out since I picked up my car on 10/3 to see how things have been going which they are going well. I would recommend flex car to anyone and tell them to ask for Kaben.
14 octobre 2026
Réponse de Flexcar
Thank you, Kiara. It means a lot to hear that Kaben made your pickup feel easy and stayed in touch after you got on the road. That kind of follow through matters, and we're glad your first days with Flexcar have gone smoothly. Welcome to Flexcar, and thank you for being a part of our journey.
Réponse de Flexcar
Love hearing that you're enjoying the drive. Glad the car has been such a good fit so far, and welcome to Flexcar.
Excellent way to have and maintain a…
Excellent way to have and maintain a good quality car
14 octobre 2026
Réponse de Flexcar
Jeremie, that balance of quality and easy upkeep is exactly what we're building toward. Glad Flexcar is delivering that for you, and we're grateful to have you part of the Flexcar movement.
Réponse de Flexcar
Thank you, Kristen. Glad the car has been driving well and that you're enjoying the experience behind the wheel. Welcome to Flexcar.
Excellent customer service
Excellent customer service. The convenience and all the perks and benefits that go along with having a flex car
14 octobre 2026
Réponse de Flexcar
Thank you, Cheryl. Great service and real convenience are exactly what we're building, and it's good to hear the perks of Flexcar membership are landing for you too. We're grateful to have you part of the Flexcar movement.
I Love The Car Just expensive
I Love The Car , And I Love How Convenient This Is However It Somewhat Becomes A Scam, When The Mileage Comes In Affect. The Miles quickly adds up and it’s like you go from having so many to spending so much
14 octobre 2026
Réponse de Flexcar
Hi Kayla, thanks for the review, and we’re really glad you love the car and the convenience! We hear you on the miles, and we’re sorry it felt that way. We’d love to go over your mileage with you and talk through what options you have. Reach out to our support team at <mailto:support@flexcar.com|support@flexcar.com> and we’ll help however we can.
Great service
Everything is good so far, the only thing I would change is just having a mass plate not out of the state plate
13 octobre 2026
Réponse de Flexcar
Glad to hear things are going well! We hear your note about the plate, and we'll take the feedback to our team. We appreciate you being part of the Flexcar journey.
Flexcar literally saved my life
Flexcar literally saved my life. My car got totaled in a hit-and-run and I was left with nothing — no way to get to work, no way to move forward. I was about to lose everything.
Then I found Flexcar. I prepaid for thirty days and suddenly I had a car again. A 2025 Kia K4. I could drive to work, keep my gigs going, and start rebuilding. It wasn't just transportation — it was a miracle at the exact moment I needed one.
The app is easy, the cars are clean, and the whole process was painless when I was already drowning in stress. If you're in a tough spot and need a car fast, don't hesitate. Flexcar came through for me when nothing else did.
13 octobre 2026
Réponse de Flexcar
Chelsea, getting you back on the road when life had just been turned upside down is exactly why we’re building Flexcar. We’re really glad the app was easy, the car was ready for you, and that your Kia K4 helped you keep work moving while you got your footing back. Thank you for sharing such a personal moment with us. We’re grateful to have you part of the Flexcar movement.
I recently picked up my first Flexcar a…
I recently picked up my first Flexcar a week ago and so far it’s been a great experience. The purchasing process was very simple and easy and my vehicle was ready within 5 days. I received pictures of my vehicle the day before pick up and on the day of pickup my vehicle was ready and parked in the front. The pickup process was very fast. I was in and out within 10 mins. The thing I will say is to really think about the mileage because they do run out fast.
7 octobre 2026
Avis spontané
Réponse de Flexcar
Lauren, we're glad your first week with Flexcar has started smoothly, from the quick turnaround to having your vehicle ready to go at pickup! Thank you for your feedback on the mileage part and we will take that back to the team. Thank you for being a part of our journey.
So far so good
So far so good, I had a nail in my tire, they fixed it next day and changed the brakes on the car. If you need an all inclusive car situation, I would definitely recommend Flexcar so far💯
10 octobre 2026
Avis spontané
Réponse de Flexcar
Thank you, Saliim. Getting you back on the road quickly after a tire issue, and taking care of the brakes at the same time, is exactly how this should work. Glad the experience has felt straightforward so far, and we appreciate you recommending what we're building. We're grateful to have you part of the Flexcar movement.
My experience was great
My experience was great. Flex car made it easy from the very beginning. Love my flex car. Thank u
5 octobre 2026
Avis spontané
Réponse de Flexcar
Thank you, Amy. Making it easy from the very beginning is exactly what we're going for, and we're glad your experience has felt that way. Love hearing that you're enjoying your Flexcar, and we're grateful to have you part of the Flexcar movement.
So Far So Good!
I'm not sure why there are bad reviews, because so far it's better than I expected. Seamless, and if you compare other car lease companies, they're much more and you're stuck with that car for a while.
9 octobre 2026
Avis spontané
Réponse de Flexcar
Better than expected is a great way to start. We built Flexcar to make getting on the road feel seamless, and to give members more flexibility than the usual long term lease model. We're grateful to have you part of the Flexcar movement.
I give extra star for the car condition
I give 2 rating because the condition of car is good.
I picked up car from Chestnut Hill MA location, and had to wait 30 minutes for the concierge.
Then I learnt that there is a membership fee of $250 after 2 weeks trial. I rented for one month but have to return before 2 weeks to avoid this membership fee and lose 2 weeks of rental.
On top of that, there is a 49$ return fee at this location which was not specified anywhere or at any point of time!
Total waste of money and hidden costs.
30 septembre 2026
Avis spontané
Réponse de Flexcar
Hi, thank you for the feedback, and we’re sorry about the 30 minute wait at pickup. That’s not the experience we want for our members. We also want to be clear on the membership: it’s shown on the checkout page before payment, and it covers things like maintenance and 24/7 roadside assistance, and more for as long as you’re with us. We hope to earn another chance to give you a better experience. If you want to talk through your feedback, please reach out to our support team and we’ll take a look.
I would tell the next person thinking…
I would tell the next person thinking about getting a flex car that this experience helped me keep my job it was a stress free experience as a grown man I had to hold back the tears it’s harder to rent a car than getting a flex vehicle believe it
8 octobre 2026
Avis spontané
Réponse de Flexcar
Keeping you moving when it mattered most is exactly why we're building Flexcar. Hearing that this experience helped you hold onto your job, and made a stressful moment feel manageable, means a lot to everyone here. You're part of a company reinventing a century old industry, and we're grateful to have you part of the Flexcar movement.
From beginning to end it was a seamless…
From beginning to end it was a seamless process. I was in and out in about 15 minutes tops. They explained how the process works, the do’a and dont’s and then I was handed my keys . Love it . I recommend ..10/10
2 octobre 2026
Avis spontané
Réponse de Flexcar
A seamless process and a quick pickup is exactly what we're going for. We're so glad the team made everything clear and got you on the road in about 15 minutes. Thank you for the recommendation, and welcome to Flexcar.
I picked my car up October 1 and it has…
I picked my car up October 1 and it has been amazing. Everything has been going so great. Also, I would like to let anyone who's thinking about using Flexcar that it is worth it. Don't know why I have waited so long, but I will refer to any and everybody I am enjoying my car. THANKS, FLEXCAR
1 octobre 2026
Avis spontané
Réponse de Flexcar
Reviews like yours are the reason we do what we do. We're so glad to hear your pickup on October 1 has been such a great experience and that Flexcar has felt worth it from the start. Your willingness to refer others means a lot. Welcome to Flexcar.
Amazing service in and out
Services amazing I got it handed in my ID car was ready. Just had to wait a little while yhey changed the tire. Other than that. I did my little walk around checked out the vehicle. Ask the questions I need to ask. I got all the answers I needed. The only thing is if you do a lot of driving, you might wanna update the miles from 850 to 1200 other than that everything was magnificent.
27 septembre 2026
Avis spontané
Réponse de Flexcar
Thank you, Niesha. Having the car ready and making sure all your questions were answered is exactly what we're going for. We also appreciate the note on mileage for members who drive more, and we're glad the rest of your experience was magnificent. Welcome to Flexcar.
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