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Proflowers Avis 

2 871
•
TrustScore 4 sur 5

3,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

I sent flowers to my sister for her October 6th birthday, age 82. They were wilted and collapsed when she received them. Several of the buds were destroyed and fell off. If this happens this time w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love Proflowers! I have used them for years and everything I have ordered has always been exactly as shown in the pictures. I worked for FedEx for years and we delivered Proflowers for as long as I... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I really appreciate the wonderful website and pictures of floral gifts. I have trouble with the message section...could you please give customer one more chance before accepting the credit card to ta... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This started to be an unhappy situation where there weren’t many options for same day, next day delivery. It’s because , they don’t have a partner in the area where I needed them to deliver to. To mak... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Livraison de fleurs
  2. aussi dans
  3. Boutique de cadeaux
  4. Chocolatier
  5. Confiserie
  6. Fleuriste
  7. Marché aux fleurs

À propos de Proflowers

Écrit par l'entreprise

At Proflowers, we’re here for the moments that matter—big or small, planned or last-minute. Our fresh, modern arrangements make it easy to send a thoughtful gift that feels personal and looks effortlessly stylish. With a curated selection designed to fit every vibe and occasion, we take the guesswork out of gifting. Whether you’re celebrating, supporting, or just saying hi, we’re here to help you show up—beautifully.

Our flower arrangements are designed for real life—fresh, moody, and effortlessly stylish. Think modern farmers market vibes with an edge: layered textures, unexpected color moments, and just the right amount of whimsy. They’re made to feel personal, not perfect—and always priced to make you smile.

Flowers. They're our thing.

Freshness Guarantee

7-day freshness guarantee

We pride ourselves on sending fresh flowers. Your perishable flowers are guaranteed to last seven days. If, for any reason, you are not satisfied with your delivery, please contact us within that timeframe, and we will make it right.

Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(2 871)

1 779 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Had a nice selection of florals

Had a nice selection of florals. Website was easy to navigate. Loved receiving a discount

14 octobre 2026
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Réponse de Proflowers

Thank you so much for sharing your experience with us! We truly appreciate it and love hearing from you!

Noté 2 sur 5 étoiles

I sent flowers to my sister for her…

I sent flowers to my sister for her October 6th birthday, age 82. They were wilted and collapsed when she received them. Several of the buds were destroyed and fell off. If this happens this time when I'm sending flowers to my daughter-in-law, I will not longer use your service. I have been a loyal customer for close to 20 years, and rely upon the quality of your products and services.

13 octobre 2026
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Réponse de Proflowers

Thank you for your loyalty and for sharing your feedback. We sincerely apologize that the flowers for your sister's birthday arrived wilted and damaged.
We appreciate you bringing this to our attention and thank you for allowing us the opportunity to resolve your concerns. Your continued support means a great deal to us, and we value the trust you have placed in us over the years.

Noté 5 sur 5 étoiles

Fast and easy

Fast and easy

12 octobre 2026
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Réponse de Proflowers

We appreciate your review and appreciate you taking the time.

Noté 5 sur 5 étoiles

Great

Easy to order no problem

12 octobre 2026
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Réponse de Proflowers

Thank you for taking the time to review your experience with our service.

Noté 5 sur 5 étoiles

Thumbs Up to Pro Flowers!

Quick, easy, straightforward, great selection to choose from…Efficient…Affordable!

11 octobre 2026
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Réponse de Proflowers

We appreciate your review and appreciate you taking the time.

Noté 1 sur 5 étoiles

I tried to order flowers and the…

I tried to order flowers and the website was a screwedup and I couldn't finish. I went to another florist.

10 octobre 2026
Avis spontané
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Réponse de Proflowers

Thank you for taking the time to share your feedback. We sincerely apologize for the difficulties you experienced while attempting to place your order on our website.
We understand how frustrating it can be when technical issues prevent you from completing a purchase, and we regret that this led you to choose another florist. Thank you for bringing this matter to our attention and for allowing us the opportunity to address your concerns. Your feedback is greatly appreciated and will be shared with our team as we continue working to improve the online ordering experience for our customers.

Noté 1 sur 5 étoiles

The worst ever

I ordered the flowers and paid extra to have them delivered the day of the party and I paid extra for them to be the largest bouquet. Not only did they not deliver on the day they were supposed, proFlowers lied and said that they were delivered when in fact, they were not until a day later and they were not the right color and they were the smaller size. They would only discount at 50% when they completely missed the party. I should’ve gotten all my money back. I’ll never order from them again. Shannon Roark

10 octobre 2026
Avis spontané
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Réponse de Proflowers

Thank you for sharing your experience. We sincerely apologize that your order was not delivered on the requested date, that the delivery status was inaccurate, and that the arrangement did not match the size and colors you selected. We understand how disappointing it is to pay extra for a larger bouquet and special delivery timing, only to have the flowers arrive after the party and not as expected.

Thank you for your candid feedback and for giving us the opportunity to address your concerns. We truly appreciate you allowing us to work toward a resolution, although we understand that the outcome did not fully meet your expectations. Your comments regarding the delivery timing, product accuracy, and compensation have been shared with the appropriate teams for review and improvement.

We value your business and appreciate you bringing these issues to our attention. Your feedback helps us identify areas where we need to do better, and we regret that this experience fell short of the level of service you deserved.

Noté 5 sur 5 étoiles

Web Review

website easy to use

10 octobre 2026
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Réponse de Proflowers

We appreciate you taking the time to post about your experience.

Noté 5 sur 5 étoiles

Great variety

Great variety of flowers with gifts

10 octobre 2026
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Réponse de Proflowers

Thank you for taking the time to review your experience with our service.

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